• J. Adams

J. Adams

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Overview

J. Adams has a rating of 2.4 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. J. Adams ranks 155th among Shoes sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    2
  • Quality
    4
2
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How would you rate J. Adams?

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user maggiem181
1 review
2 helpful votes
November 16th, 2019

The boots i ordered were were made with some type of cheap material that smelled like chemicals so badly I had to put it outside. It cost me twenty bucks almost to return these boots. I would not recommend ordering from his company ever!

Thumbnail of user shellyw173
1 review
1 helpful vote
December 9th, 2021

These shoes are so comfortable. I bought a pair of heels for a wedding and didn't know they sell other styles! The pair of heels were so comfortable, I tried their booties and boots. Here's a pair I just bought. It has a nice insole and not too bad on the price! Can't wait for spring time so I can look into their sandals!

Tip for consumers:
Sign up for their email list serve — they have great deals.

Products used:
A pair of heels + booties.

Service
Value
Shipping
Quality
Thumbnail of user lucyr65
1 review
0 helpful votes
June 11th, 2019

I ordered J Adams sandals through ZooShoo. After wearing them a few times the entire bottom detached from the top and I had to tape the shoe to my foot so I could finish my shift at work. When I contacted ZooShoo they told me I was passed my 30 day return policy date so all they could offer me was a 50% refund. I just really needed a pair of shoes for work. Then I contacted J Adams because I figured they may take pride in their products and offer to send me a new pair if I sent them the broken pair. Nah. They told me the same things as ZooShoo. My sister felt bad for me and attempted to use E6000 glue to re-attached the sole to the platform. They fell apart again.: /

Thumbnail of user jessicak1181
1 review
1 helpful vote
November 23rd, 2021
Verified purchase

I love my J. Adams shoes! They are comfortable and affordable and did I mention stylish! Before they were Zooshoo and the same owner try rebranding to J. Adams but now it's completely new ownership and a much better company! I will continue to buy my shoes from J. Adams!

Tip for consumers:
Ownership changed

Products used:
Shoes

Service
Value
Shipping
Quality
Thumbnail of user dylanf12
1 review
0 helpful votes
September 27th, 2017

Two months later and I have not received my boots I ordered. I was hesitant about purchasing from this website as there were no reviews online besides the one mentioned on this website. Their customer service number is just rings forever, I have tried calling from multiple numbers and nothing. I have received no emails or anything just the one saying they received my order. I advise everyone reading to avoid this website.

I will be filing a dispute with my credit card company and let them deal with these scammers.

Thumbnail of user dianney1
1 review
0 helpful votes
December 14th, 2017

I received one pair of the boots I ordered very quickly. It stated on the email that it was one of two on the order. I've emailed twice in the last month asking about the other pair which, of course, they received payment for. I am going to open a dispute with my credit card company. Very disappointed.

Thumbnail of user gracel296
1 review
2 helpful votes
December 10th, 2021

Reponse from *******@jadamsshoes.com was within one day. Luciana from customer support was really helpful in sorting out my order issues. Based on that and the price range I'll be reorderingl

Service
Value
Shipping
Returns
Quality
Thumbnail of user atraion
1 review
0 helpful votes
May 25th, 2017

J Adams shoes has nice shoes at affordable prices however, I purchased off their webstore recently and I tried a thousand times to call them and email and no replies.

I finally get a reply, from them saying I purchased the item from Amazon (not true, but I have shipped their Amazon store)

Whatever you do, avoid shopping with them or their direct website, their official website is not monitored and zooshoo and j. Adams customer service is a joke.

THE WORST I HAVE EVER DEALT WITH.

Hopefully THEY WILL SEE THIS AND CONTACT ME
ORDER NUMBER #1403

Thumbnail of user lopezm9
1 review
0 helpful votes
December 15th, 2021

We purchased a shoe and once we received it the color did my match the on site picture. It stated it was beige nude and what we received was a purple brownish color. Not nude at all. Requested a refund postage to ship back the shoes and they did everything they could not to send that to me. So we are out the cost. Donation level quality.

Service
Value
Shipping
Returns
Quality

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About the business

Welcome to J. Adams Shoes! Shop all the essentials: stilettos to sneakers, booties to wedges, flats to heels, plus everything vegan and eco-friendly in between!

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