J. Adams

I ordered J Adams sandals through ZooShoo. After wearing them a few times the entire bottom detached from the top and I had to tape the shoe to my foot so I could finish my shift at work. When I contacted ZooShoo they told me I was passed my 30 day return policy date so all they could offer me was a 50% refund. I just really needed a pair of shoes for work. Then I contacted J Adams because I figured they may take pride in their products and offer to send me a new pair if I sent them the broken pair. Nah. They told me the same things as ZooShoo. My sister felt bad for me and attempted to use E6000 glue to re-attached the sole to the platform. They fell apart again.: /

Two months later and I have not received my boots I ordered. I was hesitant about purchasing from this website as there were no reviews online besides the one mentioned on this website. Their customer service number is just rings forever, I have tried calling from multiple numbers and nothing. I have received no emails or anything just the one saying they received my order. I advise everyone reading to avoid this website.

I will be filing a dispute with my credit card company and let them deal with these scammers.

These shoes are so comfortable. I bought a pair of heels for a wedding and didn't know they sell other styles! The pair of heels were so comfortable, I tried their booties and boots. Here's a pair I just bought. It has a nice insole and not too bad on the price! Can't wait for spring time so I can look into their sandals!

I love my J. Adams shoes! They are comfortable and affordable and did I mention stylish! Before they were Zooshoo and the same owner try rebranding to J. Adams but now it's completely new ownership and a much better company! I will continue to buy my shoes from J. Adams!

We purchased a shoe and once we received it the color did my match the on site picture. It stated it was beige nude and what we received was a purple brownish color. Not nude at all. Requested a refund postage to ship back the shoes and they did everything they could not to send that to me. So we are out the cost. Donation level quality.

J Adams shoes has nice shoes at affordable prices however, I purchased off their webstore recently and I tried a thousand times to call them and email and no replies.

I finally get a reply, from them saying I purchased the item from Amazon (not true, but I have shipped their Amazon store)

Whatever you do, avoid shopping with them or their direct website, their official website is not monitored and zooshoo and j. Adams customer service is a joke.

THE WORST I HAVE EVER DEALT WITH.

Hopefully THEY WILL SEE THIS AND CONTACT ME
ORDER NUMBER #1403

Reponse from *******@jadamsshoes.com was within one day. Luciana from customer support was really helpful in sorting out my order issues. Based on that and the price range I'll be reorderingl