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Jackpot Candles Reviews Summary
The company enjoys a strong reputation for its high-quality candles and bath products, with customers frequently praising the appealing scents and the unique jewelry surprises inside. Many express satisfaction with the overall shopping experience and the fun element these products bring, often highlighting the effectiveness of customer service in addressing issues. However, concerns regarding shipping delays and the perceived need for gratuities have emerged, suggesting room for improvement in logistics and customer communication. Overall, while the product quality fosters customer loyalty, enhancing delivery efficiency could further strengthen the company's standing.
This summary is generated by AI, based on text from customer reviews
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I purchased a Fraser Fir 3 Wick Candle with Jewelry in it. The candle has no scent and the ring was a cheap piece of crap. The ring started tarnishing and turning my finger green in less than a week! Don't waste your money! I will be going back to purchasing my candles from Goose Creek and Yankee Candles. THEY have quality products! Very dissatisfied
I just ordered and everything is good so far just have to wait and see when it gets here
Very quick and easy, can't wait till the candle comes
I love jackpot candles. Every time I've ordered from them it's been a pleasant experience. I haven't had an order dissapoint me! They are a wonderful company that sends great coupon codes often and I'm very happy to have found this company!
I had an issue with a bath bomb and they resolved it the next day so on top of great quality products, they're customer service is top notch. They honestly care about their customers unlike most companies these days.
Best company ever! Wonderful quality bath bombs. I buy from this company whenever I need bath bombs! Thank you, Jackpot Candles!
I am in love with this company! The bath bombs are huge. The jewelry is gorgeous! It only took 7 days to arrive! Thank you! I'm so glad I found this company!
It kept saying I qualify for free shipping but it still charged me :(
I bought the Cinnabon, lilac, Santa baby, and Pinot noir. I was bummed out that the rings were all purple but they appraised them for $15, $35,$35, and $40.
Items received and packaged well. Nice variety of candles. I just had to order a little more than I wanted too to get free shipping but no big deal there, just hope we can get a valuable ring or necklace out of it.
It was difficult to get to 75.00 to get free shipping, but I still left a tip.
Easy to use service of online and fast! Overall great place to get bath bombs and etc.!
Love it so far! Anxiously awaiting my orders got them the other day and the fragrance is so amazing. Better smells than Yankee candles and I buy from them a lot!
They are gifts so I can't wait to hear what they get!
Great deal with candleday22 sale! Great turn around time on this order. Maybe throttle back the daily promo contact a bit though.
They are great and smell wonderful. They are gifts and the person is going to love them.
I had fast delivery and easy ordering on line. I would definitely order again in the future as i didn't have any snags in this order.
Thanks! Easy ordering! Great fragrances! Cant wait to give as gifts!
Absolutely awesome I have no complaints what so ever, I'm going to buy more candles from this company very soon.
Awesome thank you Jackpot candles I'm very happy, my candle got here a head of schedule
Fast and easy and fun I love shopping online at jackpot candles and trying new candles
Fast and easy so much fun definitely going to recommend to friends
Absolutely awesome thank you jackpot candles I'll be buying these items again.
Fast and easy I love jackpot candles you guys rock
I love jackpot candles they are awesome highly recommend
Super fast and easy got my candle fast and in one piece
My experience has been amazing so far I give you guys a 5 star rating
My experience has been amazing so far I give you guys a 5 star rating
It was an easy website to use and it was fun picking out different scents for different people! The sale prices were very good, and everything was delivered in a very timely fashion!
Website is not that easy to use, almost didn't order because I couldn't get to my cart. I have been wanting to try these and with the deal how could I not try, and get Xmas presents at the same time.
I'm gifting these for Xmas presents hope they love them
Easy ordering. Ordered for Christmas gifts. It was easy to find and order the items I wanted. Got a really good sale as well.
Great selections! The descriptions of the scents are very helpful when making a decision on which item to choose.
Overall a great experience. This is a birthday surprise so one thing I would have liked to have seen is an option to add a note.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members