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Jackpot Candles

Overview

Jackpot Candles has a rating of 4.1 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jackpot Candles most frequently mention bath bombs, shopping experience and fast delivery. Jackpot Candles ranks 2nd among Candles sites.

service
54
value
21
shipping
21
returns
12
quality
27

Instant Feedback

4,735 reviews
How would you rate Jackpot Candles?
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Indiana
1 review
0 helpful votes
Follow Harmony W.
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I've never had a bad experience with them
July 31, 2024
Updated review

I've never had a bad experience with them. All the candles smell amazing and the bath bombs are cute and also smell really good I'm hoping for new smells. Some of the wood wick candles have a hard time burning

Date of experience: July 21, 2024

I've never had a bad experience with them
July 11, 2024
Previous review

I've never had a bad experience with them. All the candles smell amazing and the bath bombs are cute and also smell really good I'm hoping for new smells.

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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I've bought from Jackpot candles before but only the travel tins. They smell great, good scent throw, nice fashion jewelry. But this last order they asked for a gratuity. Yeah, no, you don't get a tip for fulfilling a online order like hundreds of other companies do every day. You're not a tipping industry, stop it.

Date of experience: April 11, 2023
Pennsylvania
1 review
0 helpful votes
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Quick and easy and love the candles!
July 4, 2024

Quick and easy and love the candles! It's so much fun to burn them and watch the prize come into view. It's hard not to pluck it out as soon as enough wax has melted!

Date of experience: June 24, 2024
Florida
2 reviews
2 helpful votes
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I got both my candles in a timely manner... but so didn't order in a peak holiday season. About a week, and they came today. I will come back and re-review about the rings. Until then... I am enjoying beautiful scents. And not hard to light if you have experience with wood wicks.

Date of experience: February 17, 2021
Oklahoma
1 review
1 helpful vote
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Great smelling and pretty
June 23, 2021

I have bought several candles from them! I love all the scents I have bought! They burn for a long time, and the jewelry inside is gorgeous! I keep coming back for more! The rings make perfect gifts for my daughters and myself! I have kept 2 rings so far! They don't break me out and they are a good fit since I got to put my size on there. Anyone that doesn't like them must be upset they spent 30 bucks and didn't get the 5000 ring and that is ridiculous!

Date of experience: June 23, 2021
Illinois
1 review
3 helpful votes
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Holiday rush
December 22, 2020

I thought I would try a different candle company for the holiday season. Placed order, and that's where it kind of stopped. Placed it well in advance that I would or well Should receive it before Xmas. Well I was wrong. Going into 3 weeks ( now its Tuesday of xmas week) and nothing, stalemate. I reached out few times and I do believe they been heavy on the order side, what doesn't help snow storm hit NE as they ship from NY blanketed the region so now it's a even longer wait. I may give them another go around later on in the year and hope shipping goes quicker second time around.

Date of experience: December 22, 2020
Washington
1 review
0 helpful votes
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Painfully long shipping/handling
February 2, 2022
Updated review

Painfully long shipping/handling. Even in this time of slow deliveries, NO ONE takes this long. I ordered candles on Nov 29 and still don't have them. They say Dec 22 for arrival. Hope so. This seems like a fun gift, but this is really a reason I might not order again.

Date of experience: January 3, 2022

Painfully long shipping/handling
January 19, 2022
Previous review

Painfully long shipping/handling. Even in this time of slow deliveries, NO ONE takes this long. I ordered candles on Dec 6 and still don't have them. They say Dec 22 for arrival. Hope so. This seems like a fun gift, but this is really a reason I might not order again.

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
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Just for kicks
January 29, 2021

Bought the candle with a birthday gift card, just for kicks. Candle has no scent except if you are standing over it. Well the ring, I could have got in a gum ball machine for. 50 cents. They value card says its worth 30 bucks, but I guess you would pay that much in like an auction for it. I would buy this type of Candle for my 9yr niece but because of the fire hazard maybe not..

Date of experience: January 29, 2021
Florida
1 review
0 helpful votes
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Beautiful jewelry Disappointing quality
February 11, 2022

The bath bombs themselves are very lovely. However you open your package of surprise jewelry and are so stunned because each piece is so beautiful. However, even with special, care within a month each piece has turned my fingers green and the bands have turned a copper color.
I've bought "costume" jewerly before for even less money and have not encountered this. It's terribly disappointing.

Date of experience: February 10, 2022
Iowa
1 review
1 helpful vote
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Wood wicks
July 20, 2021

Although the scents are relatively good the wood wicks are Trash. Once you blow it out you play hell trying to get it to stay lit once your relight it. I feel like I wasted half of the candles getting frustrated with the wicks and just throwing them out. As for the jewelry... well I guess you get what you pay for!
Would not recommend nor will I purchase anymore.

Date of experience: July 20, 2021
Oregon
1 review
2 helpful votes
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Worth the mess
July 6, 2021

Absolutely gorgeous rings inside the candles. I bought two candles and a bath bomb and all three rings are incredibly beautiful! It's a little bit messy trying to remove the pouch from the melted wax but so worth it!

Date of experience: July 5, 2021
North Carolina
1 review
0 helpful votes
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I've never ordered this type of candle so I'm curious...
December 23, 2021
Updated review

I've never ordered this type of candle so I'm curious about the rings. All these scents sound amazing.

**update **. After using one of the candles, there seems to be no actual scents to the candles. Even before lighting the wicks, there's barely any scent to the wax. The ring was fun to get to though. The ring itself seems quite cheap for $35 value. It seems more like something you would find in a $10 & under store. The whole point of this for me was to have the experience and enjoy it. I did enjoy the whole interaction, but I am somewhat disappointed in the candle itself, at least the one I have burned through so far.

Also, this review process doesn't cooperate very well. The process itself gets a 2 star rating.

Date of experience: November 23, 2021

I've never ordered this type of candle so I'm curious...
November 9, 2021
Previous review

I've never ordered this type of candle so I'm curious about the rings. All these scents sound amazing.

Date of experience: November 9, 2021
Florida
1 review
0 helpful votes
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Items received and packaged well
December 12, 2022
Updated review

Items received and packaged well. Nice variety of candles. I just had to order a little more than I wanted too to get free shipping but no big deal there, just hope we can get a valuable ring or necklace out of it.

Date of experience: December 12, 2022

It was difficult to get to 75.00 to get free shipping,...
November 28, 2022
Previous review

It was difficult to get to 75.00 to get free shipping, but I still left a tip.

Date of experience: November 28, 2022

Good experience but expensive
September 15, 2022
Previous review

Good experience but expensive.

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
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Great product!
November 12, 2022

Great product! I have purchased some "ring" candles before and they are high quality candles with awesome scents. They make such amazing and unique gifts because you get a wonderful scented candle and a beautiful surprise ring all in one. I am now purchasing some necklace candles for Christmas gifts this year.

Date of experience: November 12, 2022
California
1 review
0 helpful votes
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These look like so much fun!
November 14, 2021

These look like so much fun! Plus, I greatly appreciate the free shipping to Alaska! I have not used these gems as I bought the bath bombs and candles as Christmas presents. However and first and foremost, my gifts got here fast and well packaged, and it smells amazing! I just had to peek inside and the colors are so pretty! I am going to order for myself now.

Date of experience: November 14, 2021
South Dakota
1 review
0 helpful votes
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My wife loves your bath bombs and candles we are now getting repeats and have never gotten the $5000 one and make me feel sad because I don't want her to continue getting repeats

Date of experience: March 2, 2023
Mississippi
1 review
0 helpful votes
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I love jackpot candles
December 15, 2022
Updated review

I love jackpot candles. Every time I've ordered from them it's been a pleasant experience. I haven't had an order dissapoint me! They are a wonderful company that sends great coupon codes often and I'm very happy to have found this company!

I had an issue with a bath bomb and they resolved it the next day so on top of great quality products, they're customer service is top notch. They honestly care about their customers unlike most companies these days.

Date of experience: December 15, 2022

Best company ever!
August 13, 2022
Previous review

Best company ever! Wonderful quality bath bombs. I buy from this company whenever I need bath bombs! Thank you, Jackpot Candles!

Date of experience: August 13, 2022

I am in love with this company!
January 20, 2022
Previous review

I am in love with this company! The bath bombs are huge. The jewelry is gorgeous! It only took 7 days to arrive! Thank you! I'm so glad I found this company!

Date of experience: January 20, 2022
New York
1 review
0 helpful votes
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Awesome candles, great prices and fun jewelry pieces
April 7, 2022
Updated review

Awesome candles, great prices and fun jewelry pieces. The fragrances were clean, crisp and have natural aromas, as opposed to other brands where we found the aromas had more of a contrived chemical odor. If you keep the wicks trimmed, the candles will burn for right around 80 hours. Again, other brands that claimed a similar burn time did not live up to their claim.

Date of experience: April 7, 2022

Quick, easy and painless
March 5, 2022
Previous review

Quick, easy and painless

Date of experience: March 5, 2022
Texas
1 review
0 helpful votes
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Awesome
April 30, 2022

My sister gave me one of these special candles for my birthday a few weeks ago and I loved the ring. It was my favorite color red stoned. I thought I'd return the favor by giving her, my other sisters, my mom and daughter one each for Mother's Day.

Date of experience: April 30, 2022
Oregon
1 review
0 helpful votes
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Everything went well except for free shipping being yanked away after applying my discount code. That should be fixed. Seems like a bait and switch on the discount. I added something to the order to secure the free shipping but your customers should not have to do that. Think about the impression that gives to your customer.

Date of experience: March 10, 2022