IWantThatGift

I recerntly bought a canon printer and LG TV through this site. The price was great - the lowest I could find on the web - and delivery was good considering how cheap the price was. I have read other reviews on sitejabber regarding these guys and I think they are unfair. I dealt with customer service and found them to be polite and informative.

I wrote an earlier review last week and it was posted and removed(!) which makes me think something very suspicious is going on here. Why is sitejabber only publishing negative clearly unbalanced reviews? Hmmm.

10 days ago I ordered a new TV from iwanthatgift for my 84 year of mother-in-law.
Method of payment was by credit card. After 5 days nothing was heard. They don't answer the telephone. I emailed and was given a delivery date for the following Tuesday - nothing arrived. Now have been given another for tomorrow, but don't expect anything to happen. Their website, which is now closed for maintenance, suggested next day delivery. I have cancelled the order, asked for a refund and contacted Cheshire Trading Standards who have opened a case file. The company appears to be based in Runcorn, Cheshire but I have my doubts.
My advise is not to get involved with this lot for the sake of saving a few pounds - it's just not worth it.

They are definitely a bunch of scammers and very dodgy. I paid for a TV through my paypal account thinking if any thing goes wrong I can file a dispute/refund claim. Unfortunately I was wrong. Paypal ruled in my favourbut when they tried to retrieve the refund money back from these scammers their payment didnt materialise. I am fighting to get my money back. Their customer services says they have posted my refund but it is more that 2 weeks just like their delivery promises. I think the guys who have given positive feedback for this company are people they have paid to do so. By doing so their potential customers will think there are some unlucky customers but there people who have no problems as well. I believe anybody who pays them money is being taken for a good ride. I wish we can get rid of such scammers as they are a menace to all online shopper.

I can't believe any website would say thisand expect credibility...

"Due to recent management changes, we no longer allow anyone to post reviews on external
Websites and doing so will incure legal proceedings. We do not give our permission for
Our company to be reviewed on external reveiw sites whether they are based in the United
Kingdom or abroad. We do however have a review page for customers on our website which
Customers can use to reveiw our products (subjects to terms and conditions). Please note
Derogatory or offensive reviews will not be posted"

Absolute jokers.

I ordered something costing £150 from them, the had awful communication, took over a month with no delivery at all, no returning of phone calls, when I got them I was promised it would be despatched the next day, 2 weeks later it had not arrived. Luckily I paid via Paypal so filed a dispute and got a refund. Office sounds small (was getting calls from mobile numbers) and customer service hopeless, despite the impression that it's terribly professional. Avoid.

The site now claims it is "under new management" via a venture capital coimpany called 'FLIGHT TICKETS DIRECT LIMITED'

However this company is registered as NON Trading, the site now only uses Bank Transfer, and the registered address is a beauty salon in Golders Green.

If this site had a "HSBC Merchant Payment" wjhy can't it take VISA and MASTERCARD payments directly

What a bunch of con artists, Im sure Bruce Kennedy, the claimed new director is just as bad as the previous shady traders!

These people must think that we have rocks in our head!

Dodgy, still dodgy

DO NOT BUY ANYTHING FROM Iwantthatgift! I had to chase my order and then had to cancel it after knowing it would take forever to arrive. I then received a rude email from them saying I wasted their time and money! The guy had the nerve to tell me shame on me I didn't read their terms. Well, I did and there was NOTHING on the terms that indicates the site is a dropship site and nothing is in stock (hence the long wait for every order!) The guy insulted me even further in another email saying I lack buying knowledge! To make it worse they never refunded my money when they said they would and I had to do a charge back! STAY CLEAR! This site is a joke and the people involved are much worse, plain rude and unethical!

Stock levels change in seconds? Ludicrous! They do NOT carry anything instock!

Anybody wishes to read the rude and appalling emails I received from this site please feel free to contact me.

I would agree with all the negative comments on this site- especially the guy who copied in the emails relating ot rude men and nasty threats. Don't be put off by the lame threats of legal action as you actually are only giving factual information. If you have paid with pay pal get your money back NOW before the time limit expires!
Theft is dishonestly appropriating property with the intention of permanantly depriving you of it-Theft act 1968 Section 1- this property can be money
Personally it actually verges on fraud by false representation (section 2 of the fraud act 2006), to which this company appears to conduting themselves under If they state they will not take money out of your account before shipment of products?
Message to Iwantathatgift- you need to alter your terms and conditions if you are misleading customers. If you should ever ring me again i will deem this as a course of conduct of harassment
To the consumers
I feel sorry for you guys, i too have been through this process although got money back in the end - it looks like they're not doing that for you. Keep pursuing this and maybe you could all get together to seek compensation via the small claims courts?

P. s they do not record your conversations as under legal terms and conditions they have to inform you that they will be recording you which i doubt they do- they certainly will not be keeping tapes of calls - how ridiculous!

GOOD LUCK