• ItsYourTurn

ItsYourTurn

Overview

ItsYourTurn has a rating of 2.29 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. ItsYourTurn ranks 669th among Games sites.

  • Service
    4
  • Value
    3
  • Returns
    1
  • Quality
    3

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
How would you rate ItsYourTurn?
Top Positive Review

“Love it!”

Carol N.
8/26/23

I love this site. I have been playing on it for at least 19 years. I have met many friends. I read the reviews on here, the negative ones and sorry but that has never happened to me or anyone else I play with or we would've said so. There are tons of members and for only a couple on here to complain tells you what the big picture really is. There are lots of games to choose from, you can join or play for free. Members that join just got to play more games and take more turns since there's no cut off like there is for the guests. You can chat with others or not talk at all. It is turn-based so you can play one day and not the next. However, I am on it morning, lunchtime, and most evenings. A great place!

Top Critical Review

“IYT review”

Ralph W.
4/4/22

Attrocious customer service. After 22 yrs of paid membership I can't even get a response. For verification if desired my user name is ralphw. Their automatic draw software declared a draw in error in a chess game with the 3 times with the exact same position rule 2 moves after a capture was made. Filled out a complaint on their site where they claim I would get fastest response. Almost a month later,,, crickets. I'll not be renewing my membership with the way I currently feel

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user susanh1870
1 review
1 helpful vote
January 29th, 2021

This site has some major errors. I've played numerous ladder games and won but did not move up the ladder. Customer service responded to one inquiry about this. Their response was there was a simultaneous win and when that happens you dont move up the ladder. Seems there are A LOT of simultaneous wins.
Now. (Jan 2021) I've won several games on several ladders and have not moved up the ladder. Customer service was messaged and have never received a response after several weeks.

Dont waste your money to become a member. This is a ripoff site for membership.

Thumbnail of user todds1079
1 review
0 helpful votes
September 26th, 2023

No one replies to questions or concerns about a game position or issue! I like the format f this site, but the customer service is terrible or non-existent.

Service
Value
Thumbnail of user ralphw129
2 reviews
12 helpful votes
April 4th, 2022

Attrocious customer service. After 22 yrs of paid membership I can't even get a response. For verification if desired my user name is ralphw. Their automatic draw software declared a draw in error in a chess game with the 3 times with the exact same position rule 2 moves after a capture was made. Filled out a complaint on their site where they claim I would get fastest response. Almost a month later,,, crickets. I'll not be renewing my membership with the way I currently feel

Thumbnail of user caroln1369
1 review
0 helpful votes
August 26th, 2023
Verified purchase

I love this site. I have been playing on it for at least 19 years. I have met many friends. I read the reviews on here, the negative ones and sorry but that has never happened to me or anyone else I play with or we would've said so. There are tons of members and for only a couple on here to complain tells you what the big picture really is. There are lots of games to choose from, you can join or play for free. Members that join just got to play more games and take more turns since there's no cut off like there is for the guests. You can chat with others or not talk at all. It is turn-based so you can play one day and not the next. However, I am on it morning, lunchtime, and most evenings. A great place!

Service
Value
Quality
Thumbnail of user clairej26
4 reviews
3 helpful votes
May 26th, 2018

A fun site with a lot of great choices of games to play. You can invite other members to play games such as Chess, checkers, Battleship and Othello as well as many others. Also fun variations on the standard games to make it more interesting or challenging. You can set up games where you can take anywhere from 3 days to 45 days between moves so you can play when it's convenient for you. You can ignore users who are rude or inappropriate, easily. You don't need to buy a paid membership, but it's worth it. Not expensive and lets you play a lot more games at a time.

Thumbnail of user rosalindagalante
2 reviews
5 helpful votes
November 6th, 2023

Paid memberships are 1 year or 2 years and you are allowed to play up to 200 games.
Many of the players have been playing for years and many are rude and if a complaint has been filed against you you cannot participate in tournaments.
Staff who run this website do not respond to emails NOR do they give any explanation as to why you are being banned if you are banned although you paid to play on this website. Have found another website to play games and find the players are friendlier and polite. What is the purpose of playing on this website when one cannot play the games?

Service
Quality
Thumbnail of user stevej729
1 review
1 helpful vote
April 20th, 2021

They stole money from their users, they are trash. Cowards. Dont give these people money. Patrick Chu is filth

Service
Value
Returns
Quality

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Company Representative

Thumbnail of user patrickc719
Patrick C.
Typically does not respond to reviews

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