The company has established a strong reputation for providing a fast, convenient, and user-friendly service, with many customers praising the fair pricing and seamless transaction process. Positive sentiments highlight effective communication and timely payments, contributing to overall customer satisfaction and repeat business. However, some customers expressed disappointment regarding the assessment of item conditions, feeling that their products were undervalued despite being in good working order. This suggests a need for clearer communication about item evaluations. Overall, the company is well-regarded, yet there is room for improvement in handling customer concerns related to product assessments.
This summary is generated by AI, based on text from customer reviews
Very easy process to ship and quick payment. IWM kept me informed during the whole process. Will do business with again.
Easy and fast... offered amount same as actual payout. Thanks!
Amazingly fast i'm
Amazed and how it makes all the other company's like best buy look bad
Its great, best website to sell and buy from. I will always sell from here
Super easy and fast. Great experience and we are very satisfied
Super simple and easy. It was very easy to find my laptop with their guide.
Excellent experience. Easy. Hassle free. Fast cash.
Excellent experience. Great to do business with. Fast response time and communication established throughout the process. A+
Service is quick and extremely fair very satisfied with your business!
Very Smooth Process! I sent my product in, went through the process and evaluation, and received my funds in the next business day.
Fast and efficient. Salad value and easy process. Will use this service again.
Very easy to sell a phone! Paid promptly! Very easy to do.
I've sold here before. Quick turn around and clear descriptions for condition of device. Fair prices.
Much better prices than Apple store
Click what you would want to sell they give you a accurate estimated and you ship and they pay it's very easy and simple
Simple and quick! Easy to deal with. Good pricing compared to competitors.
My experience has always been good in recycling used iphones. They do as they say.
I sent them info about my phone, they gave me a price for it. They kept my phone and paid me nothing.
From the ease of use with the website, to the quick examination of my phone and fast payment, it was a real pleasure dealing with this service. Thanks for what you do and for nice payments WITHOUT FEES!
Answer: No, they send you a check in 7-10 business days. I received my check in about 8 business days.
Answer: They don't send a box to ship your phone in. At least, I had an iPad and they didn't send a box.
Sell your phone, tablet, or laptop for more cash online without the hassle of auctions. Instant quote, we pay shipping.
Thank you your feedback. I just looked into your trade-in and see that the device you sent in was found to be Activation Locked. What this means is that the device is still linked to your iCloud / Find My account and is can not be used by another person until you've unlinked it from your account. We sent you instructions on how to unlink it but did not hear back from you.
If you're able to remove this device from your iCloud account we would be more than happy to continue with the transaction.