ItsWorthMore Reviews Summary
The company has established a strong reputation for providing a fast, convenient, and user-friendly service, with many customers praising the fair pricing and seamless transaction process. Positive sentiments highlight effective communication and timely payments, contributing to overall customer satisfaction and repeat business. However, some customers expressed disappointment regarding the assessment of item conditions, feeling that their products were undervalued despite being in good working order. This suggests a need for clearer communication about item evaluations. Overall, the company is well-regarded, yet there is room for improvement in handling customer concerns related to product assessments.
This summary is generated by AI, based on text from customer reviews
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It's great service every step of the way and I will definitely be business with you all in the future thanks a lot!
Easy to follow instructions, prompt response time, received payment as stated and in a timely manner.
Itsworthmore has been the best place to sell my unsued electronics. They are accurate and always provide great care. In the past I had to reach out to customer service for a mistake I made and they were able to get everything fixed very quickly, I was impressed!
Very easy selling process. Price was fair and payment was prompt.
Everything was great with easy to follow instructions.
It was extremely easy and fast! And the customer service was great all the way around!
The selling experience was pretty great overall. I thought the offer price for my 2018 Mac Mini was a little low and probably wouldn't have sold it were it not for the "new user" bonus. I also think the turnaround time from when the received my package to when payment was made (just under a week) seemed a little long. But, when wanting a quick and easy sale instead of trying the "sell it myself" route, these are compromises worth making.
Overall, this was a great experience and I would definitely sell to IWM again should the need arise!
It seems pretty straightforward so far. The value I was given seemed more than fair and the process of getting to this point was very simple. We'll see how it goes once my device gets there.
They took 2-3 days for an initial custom quote for items not on their site.
The process to accept and get a shipping label are slick and easy.
The delay once they receive is 3-5 business days, which is slow.
Overall process from requesting a quote, approving quote, shipping, analyzing and payment is around 2 weeks. I think they could improve this.
That said they have been fair on all sales.
Once offer received the process is super smooth.
Quotes take way too long to receive. Should be within hours.
Thank you for your service. Pleasure doing business with this company.
It's too easy, thanks. I am writing a review so this thing does not bother me anymore to write a review :)
Great vendor -- the best -- very smooth experience to sell back old tech!
Always a smooth selling experience with ItsWorthMore -- I even bought a used device from them on eBay -- highly recommended!
Very smooth sell-back process -- great vendor!
I found ItsWorthMore on Google and boy I'm glad I did!
I had been using another site to sell back old tech, but they seem to have stopped doing business during the pandemic.
I sold back 3 old laptops and an iPhone -- worked great. Was paid in just a few days. Highly recommended!
So far so good, easy website and now shipping it off to them
They evaluated it and paid quickly. I will return.
Customer service team is very responsive and answered all of my questions in a timely manner! When the opportunity arrives, I will sell with ItsWorthMore.com again!
I purchased an iPhone from this company's official Ebay store and it quit working after the 12 month warranty expired. When I took it to get repaired, the Apple store informed me that the phone I had been sold is a fake. When I contacted the company, they said that because it was outside of their warranty period, they will not help with the fake phone they sold me.
1 star is too many!
Really easy and convenient so far we will see how the expedited processing and payment go before we give final judgement. Final judgement, It just as I was told it would be there were no surprises and the offer was adjusted to accommodate for my misinformation but that adjustment was fair and didn't hold up the process at all! If I ever need to sell this will always be my first option!
Very easy to use this site and I'm happy with the value of my trade. I did get about $50 less than quoted because my phone was still on a payment plan. Payment was made quickly through Venmo.
Very easy to use this site and I'm happy with the value of my trade.
Simple process and good price on trade in. I will use them again.
Easy and fast! I received my payment thru Venmo 5 days later - it was the easiest thing I've ever done!
From the business
Sell your phone, tablet, or laptop for more cash online without the hassle of auctions. Instant quote, we pay shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members