I've used itsworthmore.com before and it was an easy, trustworthy process. The first time is always an uncertainty because so many scams exist out there but I've been through this already with them and have 100% confidence in their process.
Excellent service- only recommendation I would have is when you are able to select a check as an option for payment and this is mailed out. There was a way to track this. Other than that, this have been a very easy and very fast process.
Ordered a Galaxy S 20 Plus of their site May 17 and requested expedited shipping but one month later never got it! I called for my money back but they said they can't because it's "still in transit" and has to return to their warehouse 1st. Piece of $#*! thieves, never ordering off this site ever again! Stay far away if I were you!
The last three times I traded things in it was great. They gave me a fair price. Everything worked out. This time it was a different story, They started talking about low battery, Light scratches on the screen not even sure what that's all about. I won't be doing more trading with them.
So far so good but lets see the whole process goes.
They lowered my payment by claiming there were some scratches. Not true as I examined it before shipping, no scratches. Phone had been in an Otter case with screen cover since the day it was purchased. Still a good experience overall.
I filed my Apple Watch Series as in Good condition on the original filing. I had protected the screen with a screen saver since I'm always protective of all my electronics and was not able to notice any scratches. I was originally offered $80 since I returned it with all the accessories in the original box. After a few days I received a notice that an update showed it wouldn't qualify as Good to Flawless (which I never claimed it was Flawless) I'm sure that inspecting a watch face through a microscope would pick up some little minor scratches.Unfortunately since I had already purchased an updated Series 9 Apple watch, I reluctantly accepted their $55 offer. Honestly i feel they will be able to resell that watch at the original $80 or better. At the end I will not be using your services in the future.
Establishing the sell thru your sight was easy and will be awaiting the culmination of the transaction.
I purchased a refurbished MacBook Pro (almost $2,000) from them. A little over a year later, the screen died. Apple technicians confirmed it was not a software or external cosmetic issue. Almost certainly, it was an error in the refurbishing process. ItsWorthMore refused to offer any support and hid behind their 1 year warranty. Of course, this happened a few months past the 1 year mark. MacBook Pros should work significantly longer than 1-2 years. Avoid!
Think twice before sending in your phone for cash to It's Worth More com... My phone is valued a least $138.00. But just because of a minor blemish on the black glass, the only want to offer $38.00?. THIS IS A TOTAL SCAM. I have requested my phone back. There are other places that will offer me more for my phone...
If you send them your device they will "inspect it" and 99.9% of the time they will find a problem with it, readjusting their original offer to a better rate for "Them" be prepare to get disappointed and wait till they want to review your case at their own pace. A week or more if you are lucky.
Seems like a bit of bait and switch as both phones submitted were downgraded upon arrival. Personally know the history and performed a qualified inspection my self prior, They make the downgraded price lower, but not worth the hassle to ship the phones back and start over. On a positive note the process works with ease, thr timing and communication is appropriate.
They took 2-3 days for an initial custom quote for items not on their site.
The process to accept and get a shipping label are slick and easy.
The delay once they receive is 3-5 business days, which is slow.
Overall process from requesting a quote, approving quote, shipping, analyzing and payment is around 2 weeks. I think they could improve this.
That said they have been fair on all sales.
Once offer received the process is super smooth.
Quotes take way too long to receive. Should be within hours.
I am a returning customer.
I'm always satisfied with the service. But this time around, when I got my returns back recently, the iPhone xr is missing. I'm sure it was an oversight, but please return the blue iphone xr.
Thanks
Thank you
Very reliable people that pay you fast and do business in a professional, timely manner.
I asked for a review because the reasons i was given didn't make sense to me. Still waiting for an answer.
Seamless and not terrifying... and that's important given how many ripoff artists there are online. I researched this company and once I committed, everything they did reassured me I had made the right decision. I wish all online retailers would be as professional. I got a "fair" price and they communicated with me throughout the process and followed up at each step. I highly recommend "ITSWORTHMORE."
The process of selling my phone was easy and efficient. The process went very smoothly and withing the given timeframe. I would definitely use ItsWorthMore again.
I thought I was going to lose thousands due to an AI project that went south, but I was able to recoup more than half my investment by selling the devices I no longer needed to ItsWorthMore.
Thank you
Easy process done in less than five minutes. I would definitely sell my phone again with these guys.
As with the first time I sold them a computer, everything was done promptly, hassle free, no out of pocket shipping expenses and you have the option to expedite the process for $50 and get it shipped, and be paid within 3 days. Might not be the route you'd prefer to take, but should something come up and you really need the money ASAP, it's good to know you have options. As a matter of fact, PayPal tried to put a 30 day hold on the $900+ payment for the first computer I sold them but it wasn't anything to do with them. Paypal had their little flags ready just because it was the first deposit of it's size in that account since It isn't used very often. After a drawn out phone call with Paypal customer "service", I contacted the people at It'sWorthMore and explained what happened and within 20 minutes the money was released. All around they've just been good people in my book.
All facets of the sale went well. I sent in my phone and within seven days I received the agreed upon price via Zelle. This is my third transaction and I am pleased.
Fast and easy. Exceptional value on my items and more than anywhere else offered. Will use again.
Answer: No, they send you a check in 7-10 business days. I received my check in about 8 business days.
Answer: They don't send a box to ship your phone in. At least, I had an iPad and they didn't send a box.
ItsWorthMore has a rating of 4.1 stars from 659 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ItsWorthMore most frequently mention easy process, great experience and customer service. ItsWorthMore ranks 1st among Sell Cell Phone sites.
I'm sorry to hear that your experience with us was not satisfactory. I looked into your interaction with us and do see that there was a delay in processing your re-evaluation request. We experienced an unanticpiated spike in volume. My sincere apologies for that.
As I looked into the adjustments made to your trade-in, I reconfirmed our findings to be accurate. The iPhone XS was found to have a significant screen defect that would require us to replace the screen prior to reselling it. We sent images to your email highlighting this and I've added a link to the image below.
https://iwm-site.s3.amazonaws.com/public/IMG_5716.jpg
In addition, the Galaxy S8 Plus had multiple light signs of wear on the screen that would disqualify it as being in Flawless condition.
We never want anyone to feel obligated to an adjusted offer and do offer free returns anytime an item has been adjusted.