website thubmnail of ItsWorthMore

ItsWorthMore

How would you rate ItsWorthMore?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Send Message
Share Review
Report Review

I delivered and they delivered
September 26, 2024

I've used itsworthmore.com before and it was an easy, trustworthy process. The first time is always an uncertainty because so many scams exist out there but I've been through this already with them and have 100% confidence in their process.

Date of experience: September 16, 2024
New York
1 review
0 helpful votes
Follow Tina T.
Unfollow Tina T.
Send Message
Share Review
Report Review

Overall Experience
September 28, 2024

Excellent service- only recommendation I would have is when you are able to select a check as an option for payment and this is mailed out. There was a way to track this. Other than that, this have been a very easy and very fast process.

Date of experience: September 18, 2024
Georgia
1 review
0 helpful votes
Follow Delyn A.
Unfollow Delyn A.
Send Message
Share Review
Report Review

YOU WON'T GET YOUR ORDER
July 20, 2022

Ordered a Galaxy S 20 Plus of their site May 17 and requested expedited shipping but one month later never got it! I called for my money back but they said they can't because it's "still in transit" and has to return to their warehouse 1st. Piece of $#*! thieves, never ordering off this site ever again! Stay far away if I were you!

Date of experience: June 20, 2022
Florida
1 review
0 helpful votes
Follow Kenneth A.
Unfollow Kenneth A.
Send Message
Share Review
Report Review

Not like they used to be
July 4, 2024
Updated review

The last three times I traded things in it was great. They gave me a fair price. Everything worked out. This time it was a different story, They started talking about low battery, Light scratches on the screen not even sure what that's all about. I won't be doing more trading with them.

Date of experience: June 24, 2024

So far so good but lets see the whole process goes
June 17, 2024
Previous review

So far so good but lets see the whole process goes.

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
Follow steve s.
Unfollow steve s.
Send Message
Share Review
Report Review

Follow-Up
May 16, 2024
Updated review

They lowered my payment by claiming there were some scratches. Not true as I examined it before shipping, no scratches. Phone had been in an Otter case with screen cover since the day it was purchased. Still a good experience overall.

Date of experience: May 6, 2024

No hassels so far
May 1, 2024
Previous review

No hassels so far.

Date of experience: April 21, 2024
Pennsylvania
1 review
0 helpful votes
Follow Mario S.
Unfollow Mario S.
Send Message
Share Review
Report Review

Not as claimed
August 18, 2024
Updated review

I filed my Apple Watch Series as in Good condition on the original filing. I had protected the screen with a screen saver since I'm always protective of all my electronics and was not able to notice any scratches. I was originally offered $80 since I returned it with all the accessories in the original box. After a few days I received a notice that an update showed it wouldn't qualify as Good to Flawless (which I never claimed it was Flawless) I'm sure that inspecting a watch face through a microscope would pick up some little minor scratches.Unfortunately since I had already purchased an updated Series 9 Apple watch, I reluctantly accepted their $55 offer. Honestly i feel they will be able to resell that watch at the original $80 or better. At the end I will not be using your services in the future.

Date of experience: August 8, 2024

Establishing the sell thru your sight was easy and...
August 1, 2024
Previous review

Establishing the sell thru your sight was easy and will be awaiting the culmination of the transaction.

Date of experience: July 22, 2024
North Carolina
1 review
0 helpful votes
Follow L C.
Unfollow L C.
Send Message
Share Review
Report Review

I purchased a refurbished MacBook Pro (almost $2,000) from them. A little over a year later, the screen died. Apple technicians confirmed it was not a software or external cosmetic issue. Almost certainly, it was an error in the refurbishing process. ItsWorthMore refused to offer any support and hid behind their 1 year warranty. Of course, this happened a few months past the 1 year mark. MacBook Pros should work significantly longer than 1-2 years. Avoid!

Date of experience: February 19, 2024
Nevada
1 review
1 helpful vote
Follow Dedrick R L.
Unfollow Dedrick R L.
Send Message
Share Review
Report Review

Re; Offer #617449. Very Disappointed...
July 2, 2022

Think twice before sending in your phone for cash to It's Worth More com... My phone is valued a least $138.00. But just because of a minor blemish on the black glass, the only want to offer $38.00?. THIS IS A TOTAL SCAM. I have requested my phone back. There are other places that will offer me more for my phone...

ItsWorthMore attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 2, 2022
California
1 review
2 helpful votes
Follow Sebas F.
Unfollow Sebas F.
Send Message
Share Review
Report Review

Waste of value time
December 2, 2020

If you send them your device they will "inspect it" and 99.9% of the time they will find a problem with it, readjusting their original offer to a better rate for "Them" be prepare to get disappointed and wait till they want to review your case at their own pace. A week or more if you are lucky.

Date of experience: December 2, 2020
Abbas A. ItsWorthMore Rep
over a year old

I'm sorry to hear that your experience with us was not satisfactory. I looked into your interaction with us and do see that there was a delay in processing your re-evaluation request. We experienced an unanticpiated spike in volume. My sincere apologies for that.

As I looked into the adjustments made to your trade-in, I reconfirmed our findings to be accurate. The iPhone XS was found to have a significant screen defect that would require us to replace the screen prior to reselling it. We sent images to your email highlighting this and I've added a link to the image below.

https://iwm-site.s3.amazonaws.com/public/IMG_5716.jpg

In addition, the Galaxy S8 Plus had multiple light signs of wear on the screen that would disqualify it as being in Flawless condition.

We never want anyone to feel obligated to an adjusted offer and do offer free returns anytime an item has been adjusted.

KR
1 review
0 helpful votes
Follow Rick S.
Unfollow Rick S.
Send Message
Share Review
Report Review

It's worth more review
July 16, 2023
Updated review

Seems like a bit of bait and switch as both phones submitted were downgraded upon arrival. Personally know the history and performed a qualified inspection my self prior, They make the downgraded price lower, but not worth the hassle to ship the phones back and start over. On a positive note the process works with ease, thr timing and communication is appropriate.

Date of experience: June 16, 2023

Quick and easy
June 2, 2023
Previous review

Quick and easy

Date of experience: June 2, 2023
Minnesota
1 review
0 helpful votes
Follow Mathew K.
Unfollow Mathew K.
Send Message
Share Review
Report Review

Slow to Provide Custom Quote, Slow to Analyze
August 13, 2022
Updated review

They took 2-3 days for an initial custom quote for items not on their site.
The process to accept and get a shipping label are slick and easy.
The delay once they receive is 3-5 business days, which is slow.
Overall process from requesting a quote, approving quote, shipping, analyzing and payment is around 2 weeks. I think they could improve this.

That said they have been fair on all sales.

Date of experience: August 13, 2022

Once offer received the process is super smooth
July 29, 2022
Previous review

Once offer received the process is super smooth.

Date of experience: July 29, 2022

Super slow quote preparation
June 24, 2022
Previous review

Super slow quote preparation

Date of experience: June 24, 2022

Quotes take way too long to receive
May 12, 2022
Previous review

Quotes take way too long to receive. Should be within hours.

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
Follow Joe Y.
Unfollow Joe Y.
Send Message
Share Review
Report Review

Missing return item
February 26, 2024
Updated review

I am a returning customer.
I'm always satisfied with the service. But this time around, when I got my returns back recently, the iPhone xr is missing. I'm sure it was an oversight, but please return the blue iphone xr.
Thanks
Thank you

Date of experience: February 26, 2024

Always been fair
August 4, 2022
Previous review

Always been fair

Date of experience: August 4, 2022

Honest/Reliable business
May 2, 2022
Previous review

Very reliable people that pay you fast and do business in a professional, timely manner.

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
Follow Pat W.
Unfollow Pat W.
Send Message
Share Review
Report Review

I received an offer far less than I was initially offered.
January 18, 2025
Updated review

I asked for a review because the reasons i was given didn't make sense to me. Still waiting for an answer.

Date of experience: January 8, 2025

Quick clear easy
January 1, 2025
Previous review

Quick clear easy

Date of experience: December 22, 2024
California
1 review
0 helpful votes
Follow William A.
Unfollow William A.
Send Message
Share Review
Report Review

No Hype Trustworthiness!
August 3, 2024

Seamless and not terrifying... and that's important given how many ripoff artists there are online. I researched this company and once I committed, everything they did reassured me I had made the right decision. I wish all online retailers would be as professional. I got a "fair" price and they communicated with me throughout the process and followed up at each step. I highly recommend "ITSWORTHMORE."

Date of experience: July 24, 2024
Maryland
1 review
0 helpful votes
Follow Douglas S.
Unfollow Douglas S.
Send Message
Share Review
Report Review

Fantastic selling experience
October 1, 2024

The process of selling my phone was easy and efficient. The process went very smoothly and withing the given timeframe. I would definitely use ItsWorthMore again.

Date of experience: September 21, 2024
North Carolina
1 review
0 helpful votes
Follow Benjamin M.
Unfollow Benjamin M.
Send Message
Share Review
Report Review

Upfront, Honest, Efficient
July 27, 2024

I thought I was going to lose thousands due to an AI project that went south, but I was able to recoup more than half my investment by selling the devices I no longer needed to ItsWorthMore.

Thank you

Date of experience: July 17, 2024
California
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Send Message
Share Review
Report Review

Great experience smooth transaction
November 29, 2024

Easy process done in less than five minutes. I would definitely sell my phone again with these guys.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
Follow Joel S.
Unfollow Joel S.
Send Message
Share Review
Report Review

Sold 2nd Asus ROG Strix to them
October 21, 2024

As with the first time I sold them a computer, everything was done promptly, hassle free, no out of pocket shipping expenses and you have the option to expedite the process for $50 and get it shipped, and be paid within 3 days. Might not be the route you'd prefer to take, but should something come up and you really need the money ASAP, it's good to know you have options. As a matter of fact, PayPal tried to put a 30 day hold on the $900+ payment for the first computer I sold them but it wasn't anything to do with them. Paypal had their little flags ready just because it was the first deposit of it's size in that account since It isn't used very often. After a drawn out phone call with Paypal customer "service", I contacted the people at It'sWorthMore and explained what happened and within 20 minutes the money was released. All around they've just been good people in my book.

Date of experience: October 10, 2024
California
2 reviews
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Send Message
Share Review
Report Review

Excellent Experience
July 21, 2024
Updated review

All facets of the sale went well. I sent in my phone and within seven days I received the agreed upon price via Zelle. This is my third transaction and I am pleased.

Date of experience: July 11, 2024

Easy and fair
April 29, 2024
Previous review

Easy and fair.

Date of experience: April 19, 2024
Pennsylvania
1 review
0 helpful votes
Follow NANCI C.
Unfollow NANCI C.
Send Message
Share Review
Report Review

Great way to sell!
November 29, 2024

Fast and easy. Exceptional value on my items and more than anywhere else offered. Will use again.

Date of experience: December 3, 2024

Overview

ItsWorthMore has a rating of 4.1 stars from 659 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ItsWorthMore most frequently mention easy process, great experience and customer service. ItsWorthMore ranks 1st among Sell Cell Phone sites.

service
118
value
26
shipping
25
returns
20
quality
538
This company does not typically respond to reviews

Instant Feedback

6,039 reviews