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ItSatisfy
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ItSatisfy

itsatisfy.us
Malaysia
1 review
0 helpful votes
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Worth to try!
May 16, 2020

ItSatisfy offers great deals and their price is quite reasonable. The services that they provided were so great and they are so friendly. They solved my problems when my computer had a problems and others related to it. Thank you for helping me!

Date of experience: May 14, 2020
Ireland
1 review
1 helpful vote
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I needed help getting my email up and also another service had fallen out of date. It was excellent to have a phone number to call, which was answered straight away. I was clearly directed through the steps i needed to take, and the work was then done remotely, and I was telephoned to confirm that all was sorted. I would recommend the service strongly.

Date of experience: March 7, 2018
GB
1 review
3 helpful votes
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Mark was very helpful and patient with me. Everything was explained to me clearly. I am satisfied with the work the technical team has done to solve the problem with the computer and i would recommend to any one that needed.

Date of experience: October 4, 2018
Malaysia
1 review
1 helpful vote
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! Excellent work!
September 1, 2019

I was clearly directed through the steps i needed to take, and the work was then done remotely, and I was telephoned to confirm that all was sorted. I would recommend the service strongly.
Excellent customer service. Very quick and efficient service.
Thank You!

Date of experience: August 31, 2019
GB
1 review
0 helpful votes
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This service has put my faith back into human nature! It was such a thorough package I would recommend it to anyone. They could not be more helpful, especially Roger, such a lovely person. Once again, many thanks.

Date of experience: January 8, 2017
Wyoming
1 review
0 helpful votes
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I had a mad mad virus and over 2 WIN 7 nonetheless laptops he spent about 4, 5, 6?... hours working on them and now they both fly! I'm getting ready to call to do 2 more computers that must be infected... I just bought 2 new ones to replace the WIN 7 machines@ $1700... wish I would have found this first!

Date of experience: January 23, 2017
Texas
1 review
1 helpful vote
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Excellent Service
March 27, 2017

Kevin, with IT Satisfy was awesome walking me through the issues with my computer and downloading software to secure it for the next year. Although it took a couple of hours to complete, there must have been problems that needed fixing. Kevin kept me informed so that I had an idea of what was happening and how long the process would take. All in all a great experience. I would recommend the company and Kevin to anyone who might be interested.

Date of experience: March 27, 2017
GB
1 review
0 helpful votes
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Momumental Service
February 4, 2017

Communicating over long distances with someone you do not know can be daunting particularly on some thing so technical for someone aged 85. The Technician in this case was very polite and put much patience and skill in solving my problems. I recommend the approach to everyone involved and particularly to James and his skill in completing the task so expertly.

Date of experience: February 4, 2017
Switzerland
4 reviews
0 helpful votes
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Very good service.
November 11, 2020

I had some problem with my laptop and wanted to fix it ASAP, your agent did a great work on my laptop. Thank you very much again! I definitely recommend!

Date of experience: November 11, 2020
Arkansas
1 review
0 helpful votes
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Very happy!
August 21, 2016

Very happy! Computers are not my friend, but Amit, with IT took care of everything for me. I didn't have to put one finger on the keypad as he did it remotely. Couldn't be any easier and I am very satisfied

Date of experience: August 21, 2016
Serbia
5 reviews
9 helpful votes
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The problems I had with my new laptop were dealt with in an efficient and user friendly way. I couldn't be more pleased with everything. Thanks again, absolutely wonderful service! Keep it up.

Date of experience: September 16, 2020
Louisiana
1 review
2 helpful votes
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The services that these guys provide are excellent and they can fix any issues with the computer is my verdict.

Thanks for all the help and i do appreciate David for his hardwork.
Worth 5 stars *****

Date of experience: July 24, 2016
Virginia
1 review
0 helpful votes
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It was with great satisfaction that I came in contact with Christopher and the installation of my mcafee. Excellent is the one word that keeps coming to my mind. He was truly a great help and I am glad I made his acquaintance.
He knew what was wrong with MY computer and fixed it. What a relief to meet a will mannered gentlemen who gets the job done. I've met the other kind. Give me the Christophers of this world. May he be rewarded

Date of experience: August 20, 2016
GB
1 review
2 helpful votes
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At first I didn't understand what I was getting into but after seeing for myself what is being done in front of my eyes, I knew that I was receiving the best quality and professionalism regarding I. T. upgrades and information.
I would recommend highly the services of McAfee software.

Date of experience: July 19, 2016
GB
1 review
0 helpful votes
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I have spoken with Jay Brown madhu earlier this evening about my problem with installing the mcAfee program. He helped me resolve my issue. Very polite, helpful and fast response. I truly appreciate it and will be using this service in the future.

Date of experience: January 20, 2017
Alabama
2 reviews
1 helpful vote
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Jay and technicians are a very professional, knowledgeable and friendly Technician. She has done exactly what she told me she would do and was able to help me through the process. She answered my questions and concerns Amaya is an asset to you origination.

Date of experience: July 27, 2016
Colorado
1 review
1 helpful vote
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Thank You DAVID
July 20, 2016

It was with great satisfaction that I came in contact with David and the installation of my McAfee. 'EXCELLENT' is the one word that keeps coming to my mind. He was truly a great help and I am glad I made his acquaintance.

He knew what was wrong with MY computer and fixed it. What a relief to meet a will mannered gentlemen who gets the job done. I've met the other kind. Give me the Davids of this world. May he be rewarded.

Rhonda Rougier
A Grateful User.

Date of experience: July 20, 2016
Connecticut
1 review
0 helpful votes
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I could not get the Mcafee Antivirus software to install on my laptop. I called Mcafee customer service 5 times. Joseph was the ONLY one who was able to help me. He was patient and very considerate. Thanks again Joseph!

Date of experience: August 1, 2016
Illinois
1 review
1 helpful vote
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Excellent
May 30, 2018

Everything went well thanks for your help. Only thing i could say to help would be to be able to keep this chat screen up all the time. Excellent work

Date of experience: May 30, 2018
New York
1 review
1 helpful vote
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Excellent service
March 28, 2017

After a few calls to correct my problem, I was contacted by Kevin Cameron. He helped to resolve issues with McAfee software installation, as well as issues with my computer that were causing the problem with installation. Kevin was extremely helpful and solved my problems efficiently. Kudos to Kevin, your tech team and McAfee. Thanks so much.

Date of experience: March 28, 2017

Overview

The company enjoys a strong reputation for its excellent customer service, characterized by friendly and knowledgeable technicians who effectively resolve technical issues. Customers frequently highlight the efficiency and thoroughness of the support provided, often expressing high levels of satisfaction with the remote assistance process. However, some reviews indicate a desire for improved communication regarding the duration of service and the ability to maintain chat support during troubleshooting. Overall, the sentiment is overwhelmingly positive, with many customers recommending the service for its reliability and quality.

This summary is generated by AI, based on text from customer reviews

service
11
value
10
shipping
7
returns
7
quality
10