IRemedy has a rating of 3.9 stars from 1,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IRemedy most frequently mention customer service, free shipping and shopping experience. IRemedy ranks 94th among Medical Supply Store sites.
I'm satisfied with the service & product. However, some items need prices adjustments
Very easy to navigate
Quick easy
Rec'd items quick, in fact, much faster than I expected. Item as listed.
Was able to purchase what I needed. Great prices!
After placing order I got a progress icon for the rest of the day. My order didn't go through and I had to go back through the process the next day.
I contacted customer service a week after placing my order. The status was at "Processing." Customer service was very helpful and I received a call with an update on my order. Order was received 2 days later.
Great Job.
Have nothing to comment on at this time
The website kept rejecting my information. It's really a lousy shopping experience compared to other online sites. Get to work and fix the bugs!
When I finally got my order, i received 2 braces--not the one I ordered. Perhaps the repeat attempts I made to get my information approved caused the duplicate order. I will be returned the unneeded brace.
Very good
Would have liked the option of ordering via a toll free number. It took a couple of days and an email from me to get an order confirmation and tracking number. After that I was kept updated on order progress and notified when it had been delivered. Product was as expected at an much better price than I found anywhere else.
It was easy to fine, simple and easy. After browsing here and there I found what I needed, which not easy in the market.
Great pricing, great product, fast delivery
Easy to navigate and understand your web site! Products shipped separately which I didn't understand but arrived in a timely manner; unfortunately, the one I most needed arrived last. I did appreciate the updates regarding the shipping and arrival times!
:) came sooner than we expected thank you
It was just what I was looking for!
Took 9 days to arrive, but I am satisfied w/ price and quality of the item that I purchased.
It was a bit difficult opening a new account and figuring how to enter billing info. I had to go the my cart to complete the purchase
Very good products and great website easy to navigate
Why is there not a place for a 'billing' address and 'ship to address.
Answer: Absolutely happened to me - I think all these other reviews are fake - from China or something... took my money - no tests - no tracking number - just kept closing out my cust servce requests without doing anything - and kept sending me survey requests that don't let you fill out a survey unless you confirm receipt first... its a scam