On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
We monitor reviews for authenticity
Never had any issues. They have called before to verify my suite number before filing my mail.
My iPostal mailbox works well. It's very helpful to get the email notice and scanned pic of the mail. If I'm expecting a certain piece of mail this saves time and allows me a trip to pick it up... only after it arrives.
I have a series of iPostal1 mailboxes for a variety of businesses. I really like the service and the reasonable pricing. Two of my addresses are full offices, which is a great resource too.
Simple as that... nothing else to say about it. I don't really get mail here but i have it for my business.
I love working with the staff there. They see me coming and occasionally get my items ready before I get to the counter.
We are all happy with iPostal1 and shall continue work with. Excellent service
Awesome services available
Fees are reasonable, too...
Great. All working fine like was expected my mail is secure and can get it when I want.
Always prompt with alerting me of my mail and also with the consolidation/repost of it to me. Great service even when i show up in person. Keep it up.
I'm working with them since 2 years ago and the experience is awesome.
They send me notifications every time, keep me posted. It's a pleasure to work with these people.
I have been using ipostal1 for over 2 years now, and could not be happier with their service. The price is super reasonable, and they have been very responsive and helpful whenever I had a question.
Really great assistance with mail and other options, things arrive FAST. GREAT VALUE
AND GREAT CHOICES WHEN IT COMES TO SERVICES, AND A SUPER SERVICE LOCALLY AND NATIONALLY!
Very pleasant with no problems I have used this service for over a year. Thank you so much…
People on site are professional, friendly, and efficient.
IPostal1 meets my needs and works as intended, Nice job
Super easy to deal with great service. No issues and fast to pick up your mail. Close to my home and never have to worry about mail being stolen
I have only received a few pieces of mail so far, but it was easy to tell what was received when looking online. No longer do I need to travel to a box that is empty, or get mail late because I didn't know it was there. Also, I have picked up mail in person twice. This was an easy process once I figured out I needed to request a time. But then it was quick and easy.
Very professional staff. Easy pick up process. Consistent good service.
Despite the constraints of COVID with probably availability of immediate solutions, iPostal1 representatives were able to quickly handle all service requests and provide assistance. Great working experience and partnership to small business owners. Thank you.
Great customer service! Notified of mail timely, online service is very convenient and easy to use.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.