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iPostal1 Reviews Summary
iPostal1 has a rating of 4.5 stars from 3,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Simple and works as needed. No issues with what I needed it to do.
Great service! I registered with them and it was from the start nothing but excellent service!
I haven't received any packages yet-but the staff are nice and helpful.
The address was easy for Google Maps to locate and picking up my package took 3 mins.
The sign up process is intense, but probably necessary for security. Couple with different last names was very complicated and had to call for help. Then only one of us actually got a confirmation. Had to call the actual facility and was told it was corrected.
We have only received 2 pieces of mail but seems to be working.
Great experience and thanks again! I have referred you guys to others that need your help!
Great service and good communication. Good prices and a full spectrum of services.
Love the service, looking forward to be with the service for awhile
It will be great to have someone at the front desk all the time,
Hi Sheila,
Thanks for your review.
Generally, we advise that you use the 'Schedule a Pickup’ feature when you want to pick up mail, whether with the app or from your computer. By doing this in advance, the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.
We are glad to hear that the issue was handled.
Sincerely,
IPostal1
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Expectations went over what I expected. I appreciate the convenience of all the services offered.
Very simple process. Extremely easy to use.i would recommend it to anyone
We had some challenges when we started using bg the service, but so far so good
It's nice it's easy and it's safe for all packages and mail to be sent done being all over the place for once.
Having issues completing all of the steps required to activate mailbox, although payment keeps being debited
Hi Brandi,
Thanks for your review. We are sorry about the difficulty getting set up.
The USPS requires the Form 1583 be completed, notarized and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If they are not completed, you will still be able to use the address for your business without the mail function. That is why your account was charged, whether or not you file the Form 1583. Many customers use our addresses this way.
One of our Customer Service representatives will contact you to assist you.
Sincerely,
IPostal1
So far everything is going as expected. I should not be expected to write a book... your service is as expected.surveys are not high on mi important list... accept it and move on...
Process for adding a spouse was not working and could not do so after several attempts. However, there were no issues getting the system to work for an individual user
Hi Michelle,
Thanks for your review. We are sorry about the issue you experienced.
You should be able to add another person to your account. To add another person, you will need to send in another notarized Form 1583 and a copy of two forms of ID. Once this is done, we will be able to add that person's name to your account.
One of our Customer Service representatives will follow up with you to assist you.
Sincerely,
IPostal1
I have issues with local mail delivery, and iPostal1 has allowed me to get a secure location for my mail in my local area and made it super affordable! It costs less than a standard PO Box at my local post office, has more features, and has WORLDS better customer service.
No hassle. Very easy to use and keeps me informed always. Sign up was easy and verification was flawless. So far no issues and my experience has been amazing.
I don't have a lot of mail pieces but pleased with what have had so far.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Doris,
Thanks for your review. We are sorry for any difficulty you experienced with the set up process, but are glad to hear it has been resolved.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf.
Sincerely,
IPostal1