business logo of iPostal1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


+34
How would you rate iPostal1?
grey star
grey star
grey star
grey star
grey star

iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

Instant Feedback

35,723 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Sara K.
Unfollow Sara K.
Share Review
Report Review

Good
December 14, 2020

Good good good good good good good good good good good good good

Date of experience: December 14, 2020
Ecuador
1 review
0 helpful votes
Follow Juan F.
Unfollow Juan F.
Share Review
Report Review

Experience with iPostal1
December 14, 2020

It's been a couple months, and everything is performing well. It works from Ecuador but do not send it directly, because CorreosdelEcuador is about to close. Find someone you know to send it by DHL.

Date of experience: December 14, 2020
Washington
1 review
0 helpful votes
Follow Afzal N.
Unfollow Afzal N.
Share Review
Report Review

Great experience so far
December 14, 2020

I had a great experience with ipostal so far, I can see what letters came and chose to deliver what I need and I can get them when needed.

Date of experience: December 14, 2020
Georgia
1 review
0 helpful votes
Follow Jamie W.
Unfollow Jamie W.
Share Review
Report Review

Much better than a PO Box
December 14, 2020

I moved over to iPostal1 in utter frustration with poor service from my local USPS. The extra cost is well worth the services provided. I am very pleased. Thank you for making my life easier!

Date of experience: December 14, 2020
Illinois
1 review
0 helpful votes
Follow Tasha Z.
Unfollow Tasha Z.
Share Review
Report Review

I like the service
December 14, 2020

I like their services. It's a great experience. You can arrange to have your mail sent to you and they do it right away.

Date of experience: December 14, 2020
Illinois
2 reviews
0 helpful votes
Follow Thomas K.
Unfollow Thomas K.
Share Review
Report Review

Service is good, app is clunky
December 14, 2020

The service has worked well and any personal interaction has been great. Both web UI and native app are a bit clunky and non-intuitive, but they are getting the job done.

Date of experience: December 14, 2020
Tennessee
1 review
0 helpful votes
Follow Dianne-Romelle Y.
Unfollow Dianne-Romelle Y.
Share Review
Report Review

Works perfectly.
December 14, 2020

Just for security reasons I didn't want my actual address put on any social media (or anything else) as my business address so ipostal1 is the most cost effective system out there for something like this.

Date of experience: December 14, 2020
Florida
1 review
0 helpful votes
Follow Ty X.
Unfollow Ty X.
Share Review
Report Review

Exactly what I needed
December 14, 2020

The set up was easy and the services works just as described.

Date of experience: December 14, 2020
Illinois
1 review
0 helpful votes
Follow Stephanie V.
Unfollow Stephanie V.
Share Review
Report Review

Perfect for my business
December 14, 2020

IPostal is amazing. It makes it so that I have one less thing to worry about when it comes to my business. I have such an ease and hassle free mail option. I am notified if mail is there so I never miss important business mail. I recommend this to all small business owners.

Date of experience: December 14, 2020
New York
1 review
0 helpful votes
Follow John U.
Unfollow John U.
Share Review
Report Review

IPostal1 service
December 14, 2020

I've used the service for quite a while and have never had any issues... Excellent

Date of experience: December 14, 2020
Minnesota
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Survey
January 11, 2021

Not too pleased. A little expensive to forward mails. The mobile app is a waste of time, cause have to keep going to website. Have to keep calling ipostal1 to get things done.

Date of experience: December 12, 2020
California
2 reviews
0 helpful votes
Follow Edward A.
Unfollow Edward A.
Share Review
Report Review

Excellent customer service!
December 11, 2020

Excellent customer service! The business location is very accessible and close to the freeway. Thank you.

Date of experience: December 11, 2020
Turkiye
1 review
0 helpful votes
Follow Semih E.
Unfollow Semih E.
Share Review
Report Review

Experience With iPostal1
December 11, 2020

As expected, will leave a full review once we start using more often.

Date of experience: December 11, 2020
Georgia
1 review
0 helpful votes
Follow Andrew O.
Unfollow Andrew O.
Share Review
Report Review

Pretty Happy
December 11, 2020

We are pretty happy with our services. Most of the time there is a delay in the mail, but nothing critical. For example, we may ask for something to be sent 2-day but we'll actually receive it in 3 or 4 days. This is a much better experience than what we had with our previous mailbox so we are pretty happy about that.

Date of experience: December 11, 2020
Larry B. iPostal1 Rep
over a year old

Hi Andrew,

Thanks for your review. Glad to hear that you have had a good experience with your iPostal1 service.

Requests to forward mail should be handled the same day if received by 1:00 PM and the carrier has not already made the daily pickup; otherwise within 24 hours. If a forward mail task is made in the afternoon it will likely go out the next day, adding one day to your delivery.

We work closely with our mail centers to maintain proper service standards, so we will be in touch with yours to see that your mail forwarding tasks are handled as promptly as possible.

Sincerely.
IPostal1

South Carolina
1 review
0 helpful votes
Follow Brittany N.
Unfollow Brittany N.
Share Review
Report Review

Unexpected address change
December 10, 2020

My address was changed unexpectedly in less than a month of signing up for the service and as soon as I finished updating my business address on all my business accounts. I lost all mail items I had received so I contacted support to ask what happened. I am very please with how they have handled situation and understand the situation is outside the company's control due to pandemic.

Date of experience: December 10, 2020
Colorado
1 review
0 helpful votes
Follow Charles L.
Unfollow Charles L.
Share Review
Report Review

Does what it says it will
December 10, 2020

Good product that does what it says it will. Simple to use. Works for my purposes.

Date of experience: December 10, 2020
California
1 review
0 helpful votes
Follow Eda S.
Unfollow Eda S.
Share Review
Report Review

Very reliable
December 10, 2020

I like receiving notifications which let me know that I have mail and how many items. Al is very efficient and the wait for my mail at the store is very short.

Date of experience: December 10, 2020
Texas
1 review
0 helpful votes
Follow Terri S.
Unfollow Terri S.
Share Review
Report Review

I used another service prior to this one so I know what a good service looks like. The first 2 scans I received were cut off and upside down and the interface is not very user friendly to select scans or viewing. I cancelled after 2 months.

Date of experience: December 10, 2020
Larry B. iPostal1 Rep
over a year old

Hi Terri,

Thanks for your review.

Sorry about the quality of the scans you received. We work closely with our mail centers to maintain quality standards and will follow up with them to fix this problem.

We upgraded our app this year and are currently working on an upgrade to the online digital mailbox interface, so finding the scan request button will be easier. To view a PDF of scanned mail content, all you have to do is click on ‘View’ next to the mail item in your inbox.

Sincerely,
IPostal1

Paraguay
2 reviews
0 helpful votes
Follow Fernando Y.
Unfollow Fernando Y.
Share Review
Report Review

Great service!
December 10, 2020

IPostal offers great services and locations for entrepreneurs, had easily managed my mails while away so I can stay focussed on my business

Date of experience: December 10, 2020
Mexico
1 review
0 helpful votes
Follow Rodrigo D.
Unfollow Rodrigo D.
Share Review
Report Review

Excellent
December 10, 2020

Great solution to receive and manage my mail while I'm away

Date of experience: December 10, 2020