iPhone-Cases4U

DO NOT PURCHASE FROM THIS COMPANY!

Ordered two iphone cases and paid by PayPal. They confirmed the order but when I received it there was only one case of exceptionally poor quality - does not even fit on the phone properly.

I contacted them about the 2nd case and they informed me that it was discontinued and that they would credit my PayPal account.

After patiently waiting for my credit, I recontacted them several times but never received any further messages from them.

The one case I did receive is already in the garbage where it belongs!

This is not a quality vendor in any respect... STAY AWAY!

I have had a really bad experience with this website so feel I should warn other people to avoid it.

On the 18 January this year I purchased a phone case from iphonecases4u. The money for the order was taken from my bank on 20th January.

It states on their website that the order takes 5-10 working days to deliver. When I did not receive my order on the 11th working day I contacted them to make them aware. After contacting them several times and still not having received my order, I decided to ask for a refund and for contact details of the manager of the company so I could call and complain.

It has now been well over a month and they have neither sent me the contact details of a manager, come up with any proof that my order has been delivered to the address I specified when placing the order or returned my money.

Their latest email has informed me that my order details have been sent to their management for review. I first told them there was a problem with the order on 1st February. It has taken them over a month and the matter has still not been rectified.

In my opinion this is particularly bad service so my advice to you is not to use their services and warn others not to use them either. As you don't want to end up like me having paid for a phone case but not actually receive it.

PLEASE PLEASE PLEASE read this. I know people have doubts and just take the risk after reading on good review and three bad ones, thinking maybe it was just down to their bad luck but trust me it really isnt. These people are total scammers. Let me tell u why:

I ordered three cases adding to a total of £60. Neither of them arrived. The funny thing is that I ordered them in three seperate transactions, as three seperate orders and neither has turned up. Furthermore, I placed the order at the end of January and emailed them 3 weeks later telling them I still have to recieved my order. The sales assistant said they are looking into it and they will let me know.

2 weeks later, no reply.

I them emailed back, asking why I havnt recieved a reply and still recieved no reply. I then contacted royal mail (our national postal service) who said they have no record of the package. I then emailed the company back requesting a refund. (Now in March). She said she would hand the case to the manager. 2 weeks later, no reply. I emailed every two days asking why I havent recieved a reply. The sales assistant said that it is being passed to the manager and they are dealing with it. We are now in AUGUST (ordered in JANUARY) and still have recieved NO REPLY.

The technique of these scammers is that they keep you waiting making you believe they are handling the situation because paypal can't do anything after 45 days.
Also, many people are fooled into thinking these sites are genuine because they are paypal registered. DONT BE FOOLED. Paypal doesnt do anything!

So please please please don't give these crooks your money!