iPhone-Cases4UReviews 52

I ordered a case on 26 September 2014. It did not arrive and I contacted them. They said that they would send a replacement. It did not arrive so I contacted them again. They said they were sorry but the case I had ordered was now unavailable, They said they would refund my money. I am still waiting. If they are not criminal they are so disorganised that eBay and PayPal should refuse to deal with them. It's time they were consigned to the rubbish bin.

I ordered an iphone case on 12th October with a supposed lead time of 8-10 days. It is now 34 days after ordering my case and I have still not received it. After repeatedly emailing them regarding my order and being constantly fobbed off by them telling me "there is a small delay" I finally got angry and asked for a full refund or I would take further action. At this point their email responses stopped. Although I am going through the resolution centre on Paypal I suspect I won't get anywhere and that I have kissed goodbye to my money. I wish I'd seen the reviews on Site Jabber before ordering. I warn everybody reading this review - don't touch Iphone-Cases4u with a barge pole!

Don't buy from this website, it's a scam! If you haven't received your product, contact Paypal within the next 45 days in order to get your money back.

I ordered my iphone case on 1st Sep, and the money has been taken off my card on the same day. When the product hasn't arrived 3 weeks later, I emailed them to enquire about the whereabouts, and they said that delivery can take up to 20 working days. 20 working days came and went, and no sign of my product. I got back in touch with the company, and all I've been told they checked with the shipping company, and that the product was still on it's way. 5 weeks after my order, I wrote to them demanding my money back - their customer service rep called "Mary" never responded to my demand, only told me to "not worry, the order is still on its way". In the following week, I threatened them to take legal action if I don't get my money back, whereas Mary finally responded that they do not give people their money back, but that they would send me a replacement case soon. Beaten to the fact that I'll never see my money nor the iphone case, I contacted PayPal, who were able to get me my money back after giving the seller an 11 day period to respond to my claim. Important: You HAVE to contact PayPal within 45 days re a dispute. If you're out of this timeframe, then PayPal won't be able to help anymore.

I ordered at the end of August and even after 3 weeks I was getting suspicious... when e-mailing them they are very polite and tell you your order is on the way and not to worry. Then after another week they said they had tracked my order and it was definately on it's way and could I wait a few more days. Then I demanded my money back and all e-mail contact stopped. Fortunately I had used paypal and if you raise a complaint within 45 days of the purchase they will get your money back for you. I didn't realise at the time but all the polite e-mails were trying to string me along so I didn't take action within the 45 days! Luckily I realised just in time. Do not order from these... go through e-bay UK only and it will be fine!

OMG, this is the worse web site. I ordered my case over 6 weeks ago and never received it. The emails from this company say, "don't worry it is coming" and check your post office, give them your name and address and they will track it! Of course, the post office cannot track with just your name and address.

I finally filed complaint with paypal (thank god for them) they have contacted the seller and are given them 10 days to respond with a legitimate proof of shipping. If not, pay pal will refund my money. Tomorrow is the last day and thus far pay pal hasn't had a response, so i am planning on a full refund from paypal.

I am disgusted with this site I ordered a Swarovski case and paid £48.48 inc p&p, payment was taken swiftly and case arrived within 7 days but... I used it twice and 13 crystals have fallen off it is utterly terrible I am emailing at the moment to 'Mary' who quite frankly just keeps repeating herself. The case itself was on sale from £90! Yes i know silly money for a silly case. I seriously cannot believe they get away with this. First they said they were 'sorry for my case problem' then said that ' there is no problem' even after sending photos they then said we don't make them like that anymore as the crystals fall off the edge when I questioned why I was sent 1 they said the. Ase is still usable so cannot be returned

First, I can't write English sentence correctly BUT I have a storong feeling that need to do something at least share my bad experience.

I ordered swarovski crystal iphone cover, paid US $140 with paypal.
The item was missing crystal so I send email to them.
Here is exchange e-mail with "famous" Mary in customer service.

Me: I fund that there are two missing parts When I received.
Please see attached picture.

Iphone4U: Do you mean you got the order but it is incorrect?

Me: Item was correct. Two Crystals are missing.

Iphone4U: Please take some photo of the case you received & our shipping package to us first, we need them for reference.

Me: Sent another picture.

Iphone4U: Sorry, but we can't see clearly where the crystal fallen off from your photo.

Me: I try to send another photo.It was not fallen off crystal, IT WAS NOT THERE!

Iphone4U: Thanks for your email.
Confirmed from our relevant department, the case is no problem. Please keep it and feel free to use it.

Quality is poor, predict it will be fallen off crystals after 2weeks.
I doubt is this crystals? Or plastic?
I was lucky, I could received item and fitted in my iphone.
Yes, I'm positive person.

I ordered a phone case from this company it was advertised as being leather, I paid £32 GBP for it. When it arrived it was of poor design & quality. It was certainly not leather. I complained to the company requesting a refund and the response I got from the company was keep it. I sent pictures etc showing the phone did not fit securely in the case. It was very difficult dealing with them the language barrier is a problem even though they advertise in english, the response did not make sense. I have tried numerous times but got nowhere with them so put it down to a very bad experience. Please be warned DO NOT use this company it is not worth the risk. The sooner they close down and stop selling their rubbish the better.

I wish I knew that this site had bad reviews before I ordered from it.
I ordered 3 cases at a price of about $80 NZ. I received two of the three cases about 3 weeks after I ordered them.
When I wrote back to say that I hadn't recieved the third case I got Mary - as does everyone else - telling me that they would look into it. A month passes by and I had been emailing every two weeks, and then they finally tell me that the case was out of stock and they would refund me.
If the case was out of stock, why was I able to order it in the first place? I'm still waiting for my refund, I'll doubt that I will get it, and unfortunately for me, I used a loadedfortravelcard - like a Prezzy Card, to pay for it as I had money on it.
When people ask me where I got my cool Panda case from, I tell them, and warn them not to use this site because the customer service, and the time frame is pathetic.