Lucy M.

I have had a really bad experience with this website so feel I should warn other people to avoid it.

On the 18 January this year I purchased a phone case from iphonecases4u. The money for the order was taken from my bank on 20th January.

It states on their website that the order takes 5-10 working days to deliver. When I did not receive my order on the 11th working day I contacted them to make them aware. After contacting them several times and still not having received my order, I decided to ask for a refund and for contact details of the manager of the company so I could call and complain.

It has now been well over a month and they have neither sent me the contact details of a manager, come up with any proof that my order has been delivered to the address I specified when placing the order or returned my money.

Their latest email has informed me that my order details have been sent to their management for review. I first told them there was a problem with the order on 1st February. It has taken them over a month and the matter has still not been rectified.

In my opinion this is particularly bad service so my advice to you is not to use their services and warn others not to use them either. As you don't want to end up like me having paid for a phone case but not actually receive it.