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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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My overall experience was great. Nothing to complain about, everything was what I expected
Easy process and good quality merchandise
The watch I ordered arrived broken, I mailed the watch back and have yet to hear if another watch was being mailed out.
Thought it was lost but I found it
Very easy with selection option and payment.
Overall great experience. From my satisfaction to the customer service.
Great customer services
Fast delivery, always on time.
I love shopping at Invicta stores,great quality,beautiful watches and great value!
Love Invicta.
Gloria del Rey has been extremely helpful with my purchases.@ thumbs up for her!
I love dealing with Invicta. I am a true fan after starting about 2 years ago.
Great!
Heard bad things about automatic watches but this thing works great and looks good! I do alot of hard work (lifting, moving furniture floor finishing exc) and this watch hds up well and keeps decent time and looks great even received complements at work!
Ease of purchase is a requirement for me when online shopping. Invicta gets FIVE STARS!
There's nothing wrong with the product it's not the color or the design I believed it to be when I was purchasing it online.
I bought this watch before and I broke.
Fast & easy shopping...
Didn't show up when they said it were supposed to arrive
It seems that FedEx dropped the ball, and was the only down side causing a delay, which was frustrating.
Your C.S. Seemed to have gotten right on it >> as he knew what the problem was or dealt with such before >> good job.
Everything if great except for the model *******. It looks used because I cleaned it before sending as a gift. Thank you.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.