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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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1. Never received confirmation on shipping.
2. When I contacted Invicta Stores I received a standard response of length of time after processing and then I will receive notification of shipping. NEVER happened.
3. Contacted them again and tried to track the order connection and it said no such order.
4. Contacted customer service and received the same boil plate response from a week earlier.
5. Contacted credit card company and placed charge in dispute.
6. Five days later watch was left by delivery company outside my property.
N?A
I got the watch, I'm still waiting on the bracelet! I never got the barcelet
Great product and happy with service
Good product and I love it
It was a good experience. I seen other watches that I might purchase in the future.
Easy to view/search website, great prices and products and quick delivery.
Nice Watches - my boyfriend LOVES these!
Invicta Stores has the best prices.
Great experience and a timely delivery.I'll definitely be ordering more merch in the future.
Nice looking
Good product and fair prices
No issues to report.
Wished I had researched water resistance guidelines more thoroughly
Nice choice of watches at great deals.
Quick and fast, no hassels...love it.
Always been a fan of these watches. Selecting what I wanted was easy, and I'm very satisfied with the whole process.
Terrible. I would expect to receive the proper instructions on operating the watch. After calling invicta to obtain the correct operational manuel i have yet to receive it. AWFUL CUSTOMER SERVICE.
I did return the item I purchased, but only for the reason that the watch face was larger than I expected. The return process was very easy and so I am very satisfied with the customer service of this seller. I would readily purchase from them again.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.