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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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I have about 15 Invicta watches. Some nicer than others. Only one was I disappointed with as the seal would not keep out moisture. I get compliments on most of them as they are so big and unique. Quartz movements are more accurate time keepers than the automatics.
Awesome detail on watch functions and sporty look!
This watch is a gift to which I am sure he will be surprised.
Flawless and beautiful! My time pieces were excellent as always!
My experience with Invicta has always been a very excellent experience. Invicta watches are my main watches to wear. The watches are well made and the quality is out of this world. Excellent watches at excellent prices.
I enjoyed my experience in ordering through Invicta. Very smooth and simple process. Shipping was also very quick.
I have not received my watch yet. Please tell me when i can expect it
Very happy with my experience with this company. I am looking forward to doing more business with you
Nice watch also came too me quickly too...Could not ask for anything better
Received my watch, I absolutely love on time without any problems
Recomiendo invicta store los productos llegan rapido.
It is very easy to choose what you are looking for in the invicta page.
Love shopping at Invicta store.com! Great looking watches and excellent quality and fantastic prices!Fast shipping as well!
My first order I placed was ($200) shipped in a mailer bag and my watches boxes were all bang up. Hard to resell an item looking bad. Was hesitant to re-order but my second order I placed came in the box. Nicely. Getting ready to reorder.
I always love the quality of the watches that I get.
Great would love to qualify for revolving account. I collect them
Several years ago I purchased product from Invicta. Most of them have stopped working. Parts fall off. The silicone straps are the most lowest quality item you could ever purchase. I had one go bad shortly after warranty and they wanted to sell me a new silicone strap for 75% of the price of the watch!. Stay away I see most of their stores are closing. And now they want to blow my email up every day!. Speaks volumes
Ordered over 50 times with INVICTA STORES and my recent order was missing half of the watches. 5 watches were missing. Nothing wrong with the box. It was sealed. I sent pics with everything including the box the label the watches that were included, the packaging slip showing what should have been in the box. All they did is open a UPS claim. UPS called me and denied the claim because it obviously had nothing to do with UPS. I called them back to see what the next steps were and MARISELA in customer service tells me there is nothing they can do UPS denied the claim. They are basically calling me a liar. Here is the last email repy I received from them
'Dear Customer,
We are reaching out to you regarding the claim we filed on your behalf for tracking 1ZY2xxxxxxxxxx. The carrier has concluded its investigation, and unfortunately, your claim was denied.
At this time, we will not be able to further assist. If you like you may contact your bank and advise of the non-receipt of your package.
Our apologies for any inconvenience.
SO DISAPPOINTING! AFTER YEARS OF PLACING ORDERS WITH THEM. THIS IS HOW THEY HANDLE THEIR MISTAKE. BUYERS BEWARE IF THEY MAKE A MISTAKE WITH YOUR ORDER IT IS ON YOU! GOOD LUCK IF YOU CHOOSE TO ORDER FROM THEM.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.