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Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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I don't like it myself because it's too big but my husband says it's okay and don't mind wearing it but I didn't hear him says he like it.
I get emails about products and special offers daily. I take advantage when a deal comes my way. The email links take me straight to site and I can easily find what I am looking for.
No problem at all. The watch is working fine and it was delivered in record time.
Great selection. Good prices
Easy checkout, but I wanted to order two watches but the system only applies one discount code to all the watches in my order, so if the other one was not part of the LastCall50 it would not apply the other discount, so it means I have to do 2 separate orders...not practical, and since its too many steps I have not ordered that second watch that I would have ordered that day
Happy with the process at this point...
P
Much better now there is the invicta card option.
This first order was great. Regrettably I ordered a second watch a couple of days after and after 2 or 3 days I received an email stating they didn't have the watch, to order another one.
Being that I'm buying directly from Invicta I requested if instead I could be notified when the watch is available again but I was told no.
As you can imagine I am very disappointed as I was looking forward for that particular watch.
The process was simple, I picked what I wanted and checked out in minutes. The only real negative was that product specs not being fully accurate. Example, I like having the date feature so from the image it has it but when I go to the specs it says "No". This fact almost made me change my mind in purchasing because it said it did not have it. Also, nice to have more detailed user manuals on watches that have duel time zone feature. I had to do trial and error to figure it out.
I seen this watch weeks again and tried to purchased at a lower price but the Invicta card option was not available and I ended paying to much for the item that was previously price lower.
I love your products but I ordered a watch for my little girl and they sent me an email after my money was deducted from my account. Thought there should have been some sort of coupon or discount on the next order.
The purchase was ease and the delivery was on time.
Awesome products, fast shipping, website easy to use.
Encounter difficulties trying to change quantity's in check out
I receive watches,but little bit to big for me.i make return and order another.
I ABSOLUTELY LOVE the watch! As I do all my Invicta watches! The only issue I had was with delivery. I was out of state at the time of delivery with a family member on stand by for pick up from my porch. I was unaware that it required a signature upon delivery until delivery was attempted. I would have appreciated being notified of the need of signature in advance as I then had to spend my vacation time rerouting the delivery to a different location for pick up when I returned from vacation.
The process was easy
Very satisfied!
Received the wrong watch. Customer service made it right. Got the correct watch 2 days later. Super fast shipping on a fantastic time piece at a unbelievable price. (Bought the limited edition Disney Mickey Mouse Grand Diver) Thanks!
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.