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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Georgia
1 review
0 helpful votes
Follow Joe M.
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Bought 2 watches they send me order I received it and after I receive they send me credit saying one watch is not available and send me credit not before not when I order not before they sent out order a low level scumbag type move

Date of experience: March 3, 2021
Germany
1 review
0 helpful votes
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Waiting for 20 days now
October 19, 2021

I ordered 2 watches to be shipped to Germany 3 weeks ago. One watch was send from Florida do New Jersey and is now waiting at FEDEX to be shipped with the second watch in one parcel. The second watch arrived at Invicta Florida 10 days ago, but it has not been sent yet. I sent several emails to Invicta service, but I did not get any answer.
This is not acceptable.

UPDATE: After 3 full weeks, they realised that the watch was out of stock. Now they refunded the money for the watch. But NOT the 15€ import tax I allready paid. THANX FOR NOTHING!

Date of experience: October 19, 2021
North Carolina
1 review
0 helpful votes
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Best gift
December 26, 2017

Husband love his watch. Came on time, clean, nice. Best Christmas gift ever. Ready to don't h ave to wrap it box was nice, clean. Just put under the tree

Date of experience: December 25, 2017
Illinois
1 review
0 helpful votes
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I communicated thru email and left phone messages and customer service was not timely to respond. I was trying to ask for a compromise by asking for the same discount on a similar watch. I got nothing but apologies and then a refund 6 days after my orde r was placed. I was very disappointed that they were not interested in working with me towards a mutually beneficial solution. VERY DISSAPOINTING SERVICE.

Date of experience: October 28, 2017
Texas
1 review
0 helpful votes
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Terrible
December 17, 2019

Terrible customer service. Call center laughed at me said they would never cancel my order even though it had not shipped in over two weeks. They charged my credit card and would not refund.

Date of experience: December 17, 2019
Texas
1 review
0 helpful votes
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Good
December 10, 2017

My order took a little long to ship but I would buy from them again. I love invicta watches. There is always a good sale going on. The watches are very fashionable. I have like 6 of them.

Date of experience: December 8, 2017
Arizona
1 review
0 helpful votes
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Great shopping experience
December 28, 2017

Easy checkout and great prices. A big selection of watches. The sales are great and worth shopping on this website. I do wish they would make the words on top black so ppl can see the cart etc

Date of experience: December 27, 2017
Pennsylvania
1 review
0 helpful votes
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Replaced
May 7, 2023

Watched received had a cosmetic issue. Easy return. New watch received quickly. Packaging is over the top.

Date of experience: May 7, 2023
Illinois
2 reviews
4 helpful votes
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Experience excepectional
February 28, 2023

This was my first order of Invicta! Packages were well prepared and secured from within. I am impressed with the craftsmanship of the watches.

Date of experience: February 28, 2023
Florida
1 review
0 helpful votes
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My package took over 50 days to arrive
March 25, 2023

I called customer service. There's support or is horrible. Although the watch is a cool, I will not recommend to buy from this site.

Date of experience: March 25, 2023
Florida
1 review
0 helpful votes
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Great but...
September 11, 2017

Everything arrived on time. Just didn't expect my product to be in used condition. Just a couple of minor scratcheson the watch face, but nothing major.

Date of experience: September 11, 2017
South Carolina
1 review
0 helpful votes
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Order placed and ran out. Had to pick another item, both times. Paid for delivery by Christmas, did not receive till 28th. Should return both extra shipping cost paid. Product was wonderful.

Date of experience: December 31, 2017
Florida
1 review
0 helpful votes
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Invicta has a watch for every occassion, my most recent purchase left me speechless! The Disney Collection is an amazing partnership and I absolutely love my new watch.

Date of experience: August 22, 2017
Georgia
1 review
0 helpful votes
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Great service!
December 26, 2017

My son just opened his watch and loves it however Ithe size is smaller than he thought it would be. I was wondering if we could send it back for the larger face watch?

Date of experience: December 25, 2017
Pennsylvania
1 review
0 helpful votes
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The most amazing styles, at the best prices, and a super easy to use website... and shipping is almost immediate. Plus, free shipping and no sales tax... there is NO REASON to shop Invicta anywhere else. My Invicta collection has likely grown by 20 incredible styles in the last year. DO NOT SHOP FOR INVICTA ANYWHERE ELSE... YOU WILL BE EXTREMELY HAPPY!

Date of experience: November 22, 2017
Illinois
1 review
0 helpful votes
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Watch was missing a pin so i cant wear it. Was on hold for 12 mins just to speak to someone about it i finally hung up, sent email waiting for response. Probably wont ever order again

Date of experience: January 8, 2018
New York
1 review
2 helpful votes
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This has been an ongoing, frustrating issue with the MANY timepieces I have purchased of the last 18 months from INVICTA. I get product that is missing warranty cards, all of the protective wrap on both bands are missing, the protective crown guard is missing, and this watch, item# ******* VENOM has fingerprints all over it, accumulated human sweat/dirt on the back. THIS IS NOT a new watch, it's what someone else returned and is being sold as new, per INVICTA's website! In the event you actually get a factory fresh, new watch, (which I have) NONE of the above is found. This is my 2nd complaint via Sitejabber, and never any feedback whatsoever.

Date of experience: August 10, 2017
Ohio
2 reviews
1 helpful vote
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Really robust manly. Not to mention a fashion statement! Priced right.
I'm a big man. Finding a watch to fit and look good is hard.
Everyone notices my watches!
Testosterone in a timepiece!

Date of experience: August 11, 2017
New Zealand
1 review
0 helpful votes
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I ordered 2 watches and when I got them I loved them great condition brand new no dents or scratches they packaged them very good will be making another purchase in the future

Date of experience: August 21, 2017
New Hampshire
1 review
0 helpful votes
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I've been calling & leaving messaged nobody called me
Back. Watch don't work. & it's the wrong watch if someone would call me so we can resolve this matter I would greatly appreciated

Date of experience: October 24, 2017