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Invicta StoresReviews 34,784

4.2

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From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Tayiah F.
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Best quality
November 26, 2018

Best quality

Date of experience: November 26, 2018
Karen M.
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It is a Christmas gift for my grandson
November 26, 2018

It is a Christmas gift for my grandson. To me it looked fabulous.

Date of experience: November 26, 2018
Nichole J.
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I do however wish I had shopped around
November 26, 2018

I do however wish I had shopped around - I found both watches for much cheaper on multiple websites!

Date of experience: November 26, 2018
Victor A.
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I would give you five star review but you removed the wish list feature.

Date of experience: November 26, 2018
TIMOTHY T.
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Great, easy to use
November 25, 2018

Great, easy to use

Date of experience: November 25, 2018
James B.
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I don't get a packing slip with your watches.How do prove my warrant?

Date of experience: November 25, 2018
Lisa H.
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I thought it was free shipping but at checkout shipping was $12.00

Date of experience: November 25, 2018
Barbara P.
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Nice selection, as always with Invicta watches
November 25, 2018

Nice selection, as always with Invicta watches.

Date of experience: November 25, 2018
Barbara D.
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My overall experience with this company is amazing
November 25, 2018

My overall experience with this company is amazing

Date of experience: November 25, 2018
David K.
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Everything went great/Thanks
November 25, 2018

Everything went great/Thanks

Date of experience: November 25, 2018
Debbie S.
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Very excellent, it arrived on time and I really like it

Date of experience: November 25, 2018
Paul A.
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I ordered two very nice Pro diver watches
November 25, 2018

I ordered two very nice Pro diver watches. However, I noticed that the date magnifiers were not placed correctly over the date windows, not a deal breaker, but the quality control is lacking. Also noticed that the watch was not protected or wrapped in a plastic wrapper, like most are that I have received in the past. One or two had the wrappers, but they were stuffed at the bottom of the box, and not wrapped around the entire watch for shipping protection purposes. Again, another quality control issue not consistent. Some watchs I get from Evine, but they are terrible at placing the Invicta boxes into a much larger box, with out any packing or material, to prevent the boxes from bouncing around inside the box loosely. That caused impact shock to a couple of my watches, which caused the hands to be mis aligned in transit. Also, when opening the box, the watch was fallin out of the placement, again this is due to improper care in placing a small box into a larger box with out proper protection from being bounced around during shipping. I complained to Evine several times, but they don't seem to listen to the customers concerns, as I continued to receive un protected watches in larger boxes.

Date of experience: November 25, 2018
Monica D.
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Great!
November 25, 2018

Great! No issues.

Date of experience: November 25, 2018
Mark F.
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Good
November 25, 2018

Good

Date of experience: November 25, 2018
Carmelo L.
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Easy and safe the purchase!
November 25, 2018

Easy and safe the purchase!

Date of experience: November 25, 2018
Dawn S.
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BEST WATCHES, LOVE THE MANY CHOICES
November 25, 2018

BEST WATCHES, LOVE THE MANY CHOICES

Date of experience: November 25, 2018
Dwayne H.
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Overall experience was great
November 25, 2018

Overall experience was great

Date of experience: November 25, 2018
Ileanisse G.
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Gracias me encanto
November 25, 2018

Gracias me encanto

Date of experience: November 25, 2018
RUSSELL W.
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Good watches, just wish certain watches were on the LASTCALL50 promotion

Date of experience: November 25, 2018
JP G.
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My Glycine Airman 42 GL0069 came in it's inadequately packed box upside down, with no protective film covering the crystal, which was not scratched since it is sapphire. The watch is scratched heavily on one side of the case and four of the rotating bezel's teeth have been chipped. Also, the rectangular tag that came with the watch looks used/faded and had a sticker peeled off of the other side, indicating to me that it was used before. The Glycine international guarantee card was left blank with no date of sale of stamp/signature from the authorised dealer (invictastoresonline.com). I have a suspicion that my watch was actually used rather than new. Shipping was fast in under one week and despite the problems above, I am enjoying the watch. Others who care more about scratches on a supposedly brand new watch would probably have been more upset, understandably, and sent the watch back.

Date of experience: November 25, 2018