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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,192 reviews
+47
How would you rate Invicta Stores?
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Michael L.
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Live the watch
May 25, 2020

Live the watch. Hate the delivery time. Took over a month to ship. There was no indication of this type of delay when I purchased. Should be more transparency

Date of experience: May 25, 2020
Dennis N.
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Shipping took longer than expected but that was stated in the banner due to it being a sale item. Watch arrived in perfect condition. Can't wait to order more.

Date of experience: April 5, 2019
Michael M.
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There seemed to be no personnel to help in a timely matter, love the watch but I didn't receive a response until almost 3 weeks after my initial email

Date of experience: June 4, 2020
Jackson D.
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Great selection of terrific stylish watches!
March 14, 2018

Great selection of terrific stylish watches! Been an Invicta fan now for about 6 years now. Great prices with excellent savings and promotional deals that made me purchase today!

Date of experience: March 14, 2018
jack m.
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I was supposed to receive 15% discount off this order as per my communication with customer service. If I should get it I will gladly resubmit a great review!

Date of experience: June 29, 2017
Hector D.
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I ordered 1 box of 8 watches and it came broken, I had to call customer service and they gave me a gift card. Apart from waiting more than 3 weeks for it to arrive. But in general everything is fine

Date of experience: June 17, 2020
John B.
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Web site good
July 6, 2020

Web site good. Pretty easy to navigate. Filters are difficult to add (one at a time with lag in between). Shipping costs may keep me away in the future.

Date of experience: July 6, 2020
Diane R.
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Great product my and great price
August 21, 2020

Great product my and great price. Shipping took longer than expected and then Fed Ex didn't deliver for 3 days from the day it was scheduled to be delivered.

Date of experience: August 21, 2020
James S.
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Almost impossible, if not impossible, to check out using Invicta card. It never seems to work and there are ZERO issues on my side of things. Disappointing, as always.

Date of experience: July 27, 2019
Terri I.
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This is the first time purchasing from your store and I had two orders. Received notices that my packages were delivered and the process was great. Will purchase again!

Date of experience: August 26, 2020
Ray W.
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A lot of beautiful timepieces hard to choose I'll use it again I'm looking for a good time piece I woke a hold of you guys what's what's going on in United States did Center shipping and stuff like that you sometimes it gets confusing things change tell me next time will be quicker other than that I have no problems

Date of experience: June 5, 2020
Frank U.
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Still waiting for my order,starting to really get aggravated. Ordered it 23 Nov. It's now 10 dec. How do you think I feel. I keep calling and get a different bs. Story everytime. FIX IT!

Date of experience: December 9, 2019
Chelsea D.
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First time order for me
November 22, 2019

First time order for me. Bought gifts for my man who has been buying from Invicta for years! I was shocked and please with sale prices! Fast service and site easy to use! Thank you!

Date of experience: November 22, 2019
Roger D.
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Easy Navigation, Nice selection
June 26, 2018

Easy Navigation, Nice selection. Read a lot of negative reviews. But the 2 watches I bought look and feel great. I will follow up next year and let you know if I've had had problems.

Date of experience: June 26, 2018
Michael A.
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Venom Quartz Mens Watch
October 12, 2020

Venom Quartz Mens Watch - 53.7mm Stainless Steel Case, Stainless Steel Band, Steel (1541
The watch I receive is not the One above. Even if it does have 1541 sticker on it. It is 52 mm and it does have a polyurethane/silicone band, not the Stainless Steel band and because of the band, needs to be replaced! The polyurethane band after a year is breaking, will be not the first watch I can't use anymore because the band! I have as of now four Invicta watches that I have to invest more money because the band broke.
Please send a return label and send the correct watch! With Stainless Steel band!
I will never buy a watch if it has any other band than Stainless Steel band.
Venom Quartz Mens Watch - 53.7mm Stainless Steel Case, Stainless Steel Band, Steel

Date of experience: October 12, 2020
Jevon S.
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Customer service is absolutely nonexistent
January 28, 2020

Customer service is absolutely nonexistent. I called in 3 separate time after placing my order and was on hold over an hour each time until i finally hung up and never spoke to a rep.

Date of experience: January 28, 2020
Shannon Y.
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I still have not received the Star Wars watch ordered on 12/24/19. It does dot even show up on order history. Payment was taken out of my account. I can not get reply from help.

Date of experience: January 7, 2020
Dwayne B.
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Each time I try to make a purchase the site tells me my account is unable to be found. Which has cost me to lose out on certain purchases that you no longer have available.

Date of experience: March 16, 2020
Melinda B.
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Harvey Brown says he is pleased with the relative ease of ordering while in a foreign country. My wife and I love the Invicta brand and fellow brand loyalists recognize them where ever we go.

Date of experience: December 15, 2018
David B.
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The watch is gorgeous, but the one I received was, I think, a return. It was packaged like our past Invictas, we have 20 btwn. The 2 of us. The plastic piece that keeps the winder out, so it doesn't drain the battery? Well, my watch was missing that and I received a watch that is dead. We are a huge fan of Invictas, but this has kind of soured us both. Will take it to a watch repair person and get a new battery, but still, shouldn't have to do that with a brand new watch!

Date of experience: March 13, 2018