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  • International Checkout

Overview

International Checkout has a rating of 3.12 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with International Checkout most frequently mention customer service, and perfect condition. International Checkout ranks 103rd among Mail Forwarding sites.

  • Service
    10
  • Value
    10
  • Shipping
    10
  • Returns
    5
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What reviewers want you to know

Positive highlights

  • Customer Service (Matthew) has been outstanding every step of the way.

Critical highlights

No critical highlights yet

How would you rate International Checkout?
Top Positive Review

“Went Above and Beyond!”

Laurel D.
4/30/19

I made mistake to have my order shipped to France but not realise that I will leave for my holiday before it arrives. I contacted International Checkout and they were able to get the items to me faster. It saved me and I will shop with them again.

Top Critical Review

“They're basically fraudulent”

Chynedu C.
7/31/19

You get sucked by seeing them pop up as an alternative means of payment only to realize when you've lost your money that they just want to middle men for a transaction you can easily sort out yourself. So where the shop you're buying from offers free shipping they will charge you for it and take it as theirs, this is on top of other fees they charge normally for their services. And they have a very poor customer service as they do not respond to enquiries, they deserve to be investigated or sued

Reviews (105)

Rating

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Reviews that mention popular keywords

customer service (26)
Thumbnail of user patm330
1 review
1 helpful vote
December 17th, 2018

I purchased what turned out to be an oversized item unaware. They have small print in T &Cs - it's not clearly shown at checkout - that the shipping amount may change but the checkout calculated the shipping, and i paid with this with my credit card. The shipping amount ended up being 5x that and in negotiating a lower amount - it turned out that ordering through international checkout doesn't place a hold on an order so 8 days later - it turned out the items i ordered were gone after all that!

It took 8 days because of their slow customer service. I called, tried chat (got through 2x out of 9 tries) and called and left a message 1x with no response. Emails were frequently misunderstood or not answered and chat was more helpful in moving the discussion forward. I would not use this company again if a checkout diverted to it.

Thumbnail of user jeffa77
1 review
2 helpful votes
May 31st, 2017

Got charged a total of $367 US to get a 185mm x 185mm x 95mm box from California to Australia. Stay Away.

Thumbnail of user concernedc12
1 review
1 helpful vote
June 2nd, 2015

Ordered in mid-may, order summary still showing that package is in their warehouse, agent says package has shipped but unable to provide a tracking number. Don't have much confidence that I'll receive a tracking number by email as promised. The online chat worked well yesterday and agent was friendly; couldn't get through to them today though.

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From the business

Your first stop on the internet for International shopping From America International Checkout is a unique international shopping service; we assist people outside of the USA who want to buy products from American online stores. Online International sh...

Company Representative

Thumbnail of user kathyb416
Kathy B.

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