Intercargo UK

Avoid at All Cost

Intercargo are by far one of the worst shipping companies I have ever had the displeasure of using.

I used them to ship two flat screen TVs (air freight).

First I was promised that the delivery will take 7-10 working days from the drop-off date and boy was I wrong. Not only did they misplace my shipment in their warehouse but they also forgot to send me a packaging list to fill out which I was only notified about after 3 WEEKS of my initial drop-off.

During that period I was in constant contact with them asking what the delay was, and Luke on the other end of the line (he always answers the phone and has no clue on how the company works by the way... completely useless) and not once was the packaging list mentioned until I spoke to a manager (Zia) who was avoiding me for days until I pinned him down! He accused me for not filling out the packaging list form, let me repeat this... he accused me for not filling out a form that was never sent to me in the first place thus blaming me for the delay! But he compensated that by expressing the shipment after the form was emailed to me and emailed back to them as a good will gesture... now notice the express order I mentioned just before, that also took 10 days for the TVs to arrive.

Drop-off date 23-Mar... received 26-Apr... total delivery time 34 days

Conclusion: AVOID AT ALL COST, better to go for a reputable company and pay a little extra than go through the hassle, unprofessional, non-existent customer care, unresponsive team that is intercargo.co.uk

Total and utter rubbish! AVOID UNLESS YOU WANT YOUR GOODS TO ARRIVE SERIOUSLY LATE AND BY CHARGING THROUGH THE NOSE FOR IT.
I had a few boxes that needed to be shipped to Australia, initially told the price and booked in the knowledge that it would be picked up. By the way I spoke to someone called Amur at this point, firstly they kept messing up the pick up, then kept messing the paperwork up, and I found them highly unprofessional when they asked me to send a copy of my passport to them! I mean when I book air tickets I'm not even asked for that!
Anyway about a week my boxes were picked up, then apparently my goods were nowhere to be found, and whenever I phoned I was asked if I had labelled them appropriately, well I received excuse after excuse, until roughly a month after I sent my boxes they were revived. Throught all of this I only ever spoke to Amur or the "manager" Zia, which I truly believe that this company is run by only a couple of people. COMPLETE COWBOYS. BOOK ELSEWHERE These lot only fob you off with excuses whilst taking more money out of in the meantime.

Just the most DISHONEST AND GARBAGE all round servioce you could actually pay for, if you want to spend (a little bit less) and then wait countless months for your partcel to vanish, go with this company, they ignore emails phones calls and just bury their heads in the sand hoping you will go away, they are pathelogical liars (if they ever answer)
YOU HAVE BEEN WARNED!
STAY WELL AWAY FROM THIS COMPANY!

IF I COULD LEAVE LESS THEN ONE STAR I WOULD!

SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM!

Marissa Mayberry, Daniel Morton, Ralph Cedillos

I've been looking for an iPhone for awhile on craigslist and was contacted by Aa woman, Marissa Mayberry, with pictures of her brand new iPhone 4s for sale. She said she had recently moved to Edmonton, Alberta, Canada but had found a third party company called Intercargo. Their website seemed legit and I didn't find any information hinting that it was a scam. They had reviews about their site but none saying it was fake. She e-mailed me letting me know she submitted her iPhone and now I needed to send my payment to a Daniel Morton in the UK. Once they received my payment they would relinquish the iPhone to me and if I was satisfied with the purchase they would give the money to Marissa. Yeah, the package never came. When I tried to use the tracking services they provided, the website no longer existed. I've tried contacting them and just get a "post-service delivery: DELAY". Marissa has not e-mailed me back and I feel like an idiot. There goes $222.00 dollars that I'll never get back. I definitely feel stupid and I sincerely hope that this doesn't happen to anyone else. I haven't been scammed like this before and it sucks. I don't think there is anything I can do about it but if there is please let me know! Here's to hoping these people get caught!

Perhaps the intercargo website is real in itself but this Marissa Mayberry just used it in her scheme. But either way I wouldn't trust it. It's not worth it. There are too many stories like mine out there already. I just wish I had seen it on here before I wired my money.