Very professional and I got all the information that I needed. They were also very pleasant and helpful when I cancel my subscription. I would use them again in the future if needed.
Useless info, like the horoscope of the person, for $25. Then for anything possibly worth something is $20 more. A search on Google and White Pages will yield you BETTER info for free!
Nothing here that cannot be easily and freely found with Google. Charged more than authorized. Completely disappointed.
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (800) 222-8985, or email us at support@instantcheckmate.com, and we will try to make this right.
I signed up for one month trail which I used it for back ground check It was no use and just used them one they but they helped themselves for 18 months payments until I find out what they do. They are fraud I did not signup for anything, DO NOT GIVE THEM ANY BANK ACCOUNT OR CREDIT CARD INFORMATION
Got all info I needed. Put my mind at ease Thank you Also it was kind of fun using this platform Thanks again
Hello Jeannie,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future!
Thank you,
Instant Checkmate Support
After answering questions totally unrelated to what I was looking for, I never did get the information I sought and paid for. A ripoff! Never again.
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (800) 222-8985, or email us at support@instantcheckmate.com, and we will try to make this right.
On October 16,2015, I was drawn to the web page advertizing Instantcheckmate.com in that I had interest to seeing what data would appear concerning myself. The data was presented in such a manner that one could assume I have an arrest record which I do not and said information was of little or no relevance. Having retired from a law enforcement agency, I was interested to see if that aspect of my career would be documented. It was not. Rather than being charged $10.91 for a one month trial subscription, I received an invoice email on Oct. 17th indicating a balance due of $45.82. I am unable to get back to the bait and switch web page; however, I was told by Megan, an operator at their phone number of *******985, that the error was at my end and I had selected the subscription rate. I will be addressing the fraud with my credit card company as well as the Better Business Bureau. I suggest others that have been taken in by this organization to also contact their credit card company and the BBB.
Additional information: Monday October 19th at the request of my credit card company, I called *******980. The personnel at that number were, I must say, very courteous and helpful. Appropriate refund was apparently authorized. I was told that the refund would take a couple of days to appear on my card statement. This I can live with.
The $ I paid gave me what I asked for and more. Didn't know I signed up for autopay monthly...but the company took care of it. I only paid for what I needed and they delivered greatly.
Hello Gloria,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and that we were able to clear up any confusion about your subscription. We look forward to continuing to assist you in the future.
Thank you,
Instant Checkmate Support
It's a great tool. Never lets me down. Every background, phone, address search I do returns the exact information that I was hoping for!
Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with Instant Checkmate, and we look forward to providing you with our services again in the future.
Thank you,
Instant Checkmate Support
This boy is not a human being. I was just blind of him. Thatswhy he has got chanch to cheat on me.he cant stay with one girl.he is the perverted person.so he's used to one after another one.on that reason asuasl he started abuse me, ignored me as much as he can. But what i didnt do for him. He has forgot all... this is my history in a shrort cut. How helpless i am that i dont have anything about him what i can say myself. I am looser so no rights to stay in this world. Heve to go. You have got me now.if u feel for me a little bit please shiw me atleast let to know real nazmul
Was able to clear up any misunderstanding that I had with the membership and completely satisfied what I needed.
Hello Jamike,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us and with our dedicated Customer Care Team. We look forward to continuing to assist you in the future.
Thank you,
Instant Checkmate Support
My customer service rep was great friendly fast and courteous and he provided the most respectable customer service ever
Hello Crystal,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your services, as well as our dedicated Customer Care Team! We look forward to continuing to assist you in the future.
Thank you,
Instant Checkmate Support
First warning- There are bogus positive reviews, and recommendations from phony "consumer protection" websites all over the internet designed to misdirect consumers away from legitimate consumer protection sites.
Second, beileve the other reviews on this site, it's all what you can expect if you go there. Before trying this site, I had collected free iformation by just digging around the internet. I was led to believe I would get more in depth info. First they gave me a choice: either $34 for one month access, or $80 something for 3 months, BUT, no matter which one you choose, they continue to charge your account until you call a phone number to cancel (which turned out to not so easy.) That "report" contined far less info that I already had. And some of it was inacurate. BUT, they then offered a more indepth report for another $16 and change. This again returned garbage, unless you think a horoscope, or somebody's "sign" is worth over $50/month. An added insult- they wanted an additional $2.99 to be able to download the report you paid for. If you are not totally disgusted enough to get out of the site at this point, they will be happy to keep throwing more offers, and charges at you. They have attempted to legally insulate themselves with disclaimers basically stating that they don't guaranty accuracy, and you shouldn't use their information for anything that matters. That says it all. Next, I'm off the Pay Pal to see if I can keep them from getting their hands on any more of my money. Hate to give them even one star, it's way too much.
Absolute garbage. Made me jump through numerous hoops and demanded my email address only to tell me what I already knew. A money scheme undoubtedly.
After going through the entire questionaire, they had me living in a city that I never lived in. Saw no reason to pay for worthless info.
All of the information listed was correct, except for one picture. I felt like it was missing some juice.I know there is more.
Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with Instant Checkmate. We hope you will try our services again in the future as we’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible.
Thank you,
Instant Checkmate Support
The customer service is outstanding very precise and informational. I would recommend this service to anyone. Thank you all your help.
Hello Thomas,
Thank you for taking the time leave us with your feedback. We are delighted to see that you enjoyed your experience with us, as well as with our dedicated Customer Care Team. We look forward to continuing to assist you in the future!
Thank you,
Instant Checkmate Support
For the last two weekends the web site has been down, there is no way to call or contact anyone I tired email and phone, no one cares
Hello Dan,
We apologize that you have not been able to get full use of our services. Please call us at (800) 222-8985, or email us at support@instantcheckmate.com, so we can make this right.
Thank you
If you dont cancel them they will bill you monthly for years... and I mean that literally. Avoid them at all costs... checkmate is a rip off
Google ratings sites, especially reviewopedia and you'll see nothing but complaints against these people. I'm going to just try and list the commonly reported scams these people are running.
1). Unauthorized credit card charges.
2). Refusing to or delaying canceling subscriptions.
3). Just making up data. People checked their own data to find that out.
4). Using your personal data to create an actual database as they have none, like those "classmates" sites.
5). Extortion, demanding a fee or they admit they will use your personal data.
6). Still using your data after you pay the extortion fee.
7). They are no longer authorized to transact business, as recorded by the Nevada SOS.
8). The San Diego address is just a mail drop. They are operated out of Las Vegas and Reno Nevada. This has mafia written all over it. Oh, look. Last time they filed a list of officers, one of the two principals is named Joey Rocco. You have GOT to be kidding me. This is the last legal information, from 2013. Since then they have been "converted out". Like a shell game...
Manager - KRIS KIBAK
Address 1:9120 DOUBLE DIAMOND PKWY Address 2:
City: RENO State: NV
Zip Code: ******* Country:
Status: Active Email:
Manager - JOEY ROCCO
Address 1:9120 DOUBLE DIAMOND PKWY Address 2:
City: RENO State: NV
Zip Code: ******* Country:
Status: Active
Answer: No, you can't see anyone's call log or texts. At first it was 1.98 to receive access to the report. Then once I paid the 1.98 I selected "access report" (again) then I was promoted to select a membership Lowest being 22$. Most options tell you that you're paying that amount the same day but the cheapest membership didn't say you would be paying the same day but you are. So roughly 24$ to see what you could've found on Google. When you get to the phone log part it says "you're stuck" or some bull crap probably pay more money which is unreal as you have selected a membership already. This is a rip off there's just now around it smh
Answer: Contact your credit card company, tell them that InstantCheckmate is making unauthorized charges to your card; have your credit card company cancel your card and issue you a new one. I know, it sucks. That's what I had to do. For several months I got "declined payment" indicators listed in my online credit statement, which was good, because InstantCheckmate couldn't get their fraudulent charge to go through. The police, the FBI, or FTC or somebody needs to crack down on InstantCheckmate. I guess maybe it'll take a class action lawsuit against them. But really, the wisest thing to do is to cancel your credit card, have a new one issued -- and be extremely cautious and careful from now on to whom and where you use and give your credit card number. I know, it's a pain in the a##! Good luck. Cheers.
Answer: Absolutely not worth the money they give you incomplete answers and keep charging you for additional answers. Incorrect &/or incomplete reports. Stay far away!
Answer: Appears to be feedback manipulation on consumeraffairs.com to me. Notice all of the replies from Instant Checkmate. They had no current or correct info for me other than my childrens names, which I can find easily anyplace.
Answer: I recommend watching your credit card statement for additional charges for a few months. This company is notorious for not cancelling accounts.
InstantCheckmate has a rating of 1.5 stars from 344 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with InstantCheckmate most frequently mention credit card, phone number and email address. InstantCheckmate ranks 86th among Government Records sites.
Hello Christina,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and were able to find all of the information that you needed. We look forward to assisting you again in the future.
Thank you,
Instant Checkmate Support