New York, New York 10005, United States
I contacted Raymond Roth - Director of Operations.
Asking him for inquiries removal . It has been almost 42 days without any result as they promise me and the sad part they took they money on August 26th/2019 and i can't reach any one of them .I call the company and no answer and text Raymond never get back to me .. there is no trust and great communication with this company . I will suggest not to work with this company. very disappointment that some-people and business like this exist .
This company is a complete fraud . Paid for their services in August to date not a single item removed .(see upload) James Scott is a fake name utilized by these scammers. The phone is never answered. Be careful .........They will have you pay via google to a fake company be careful
It's been over 3 months since I originally paid $899.99 to have mine and my husband's inquiries removed from ALL 3 bureaus, I've sent login information twice to all 3 credit bureaus for the both of us, and THEN when I was told it was too difficult to be authenticated when they logged in , I was asked to write down all of the inquiries from all three reports for my husband and myself, send them to Raymond, and here would fix them. I did all of that, yet he never got back to me. About a month later I messaged him asking for a refund.. and he replied stating that he never recieved the inquiries that needed to be removed. I forwarded the emails to him again on Aug 25, 2019 - which he confirmed receiving, yet still to this day NOTHING HAS BEEN REMOVED. No communication from him or anyone else, either. I've requested for the 2nd time to be given a refund, I've tried calling every phone number I can find, but still no answer. I've sent emails, texts and left messages, but still nothing.
Signed up August 26th 2019, NOTHING removed from any Bureaus. Was promised action on all within 30 days. Literally NOTHING and now no response to emails. RUN from this company. Don't Zelle as you can't get your money refunded. It's really disheartening that they prey on individuals seeking help. I'm truly ashamed, and embarrassed that I fell for this SCAM.
Hello folks. I have pay for the service back in April 2019 and never receive a service. Accurate close to "60 days money back guaranteed" they stop responding to my emails completely, just full ignore. When i started posting my reviews the gay with name Raymond get in contact with me. He said he will make sure that i will have my money back here is what he said " Can you send me a receipt of how much you paid? I will 100% refund you for Equifax and Transunion since Experian was completed. You have my word. Please be patient and give me until September 5 when I'm fully in the office.
If I don't refund you by then, you can take any action you wish. Again, I'm sorry about this, but I am a man of my word and will resolve this situation with you.
Of course i never have my money back! DON'T TRUST THIS GUY AND DON'T BE FOOLISH BY HIS "WORD". HIS WORD NOT COST A PENNY. JUST TRY TO AVOID THIS COMPANY AND DEAL WITH SOMEONE ELSE WHO REALLY DO WHAT THEY PROMISE.
Good luck to everyone.
Spoke to someone named Rey once, never got the outcome to what work was done or anything after I paid. You've been warned, there's no quick way of taking off inquires. Gave them report from FICO reports, same stuff on there! How are they still in business!
Highly recommended service!!! I know every client is different but my experience with this company was definitely smooth sailing. I had my inquiries removed off all 3 bureaus within the desired timeframe, about 2.5 weeks.
Experian and Equifax completed within 3 weeks but my Transunion report was never done. I requested a refund for Transunion and received it within 48 hours. Great company, will definitely come back!
I'd give 5-stars if the communication wasn't so bad. All my qualified inquiries were removed in a rather quick manner but I barely received any updates or responses from the sales rep I was dealing with. Overall, great service if you need your inquiries removed.
Expedited Experian Removal is LEGIT!!! I thought it would be 24 hours but it took 72 hours. Still not bad, and extremely satisfied!!! Will be back!! Just letting you know, you can only do 1 Experian removal every 2 months! :)
Experian + Transunion Completed! Equifax wasn't but refund was issued! As with all the other reviews, the communication was below average but the work was done for the most part. Experian and Transunion were completed within 2 weeks, Experian was actually done in like 3 days which was awesome! Equifax couldn't be done, I guess it was because of my file. They did refund me for Equifax at the 60-day mark as part of my request. Overall, great service besides the communication and Equifax not being done. Good business people. Would definitely work with these guys again!
this company is a total scam please dont listen to all those bullcrap A+, fake reviews they keep putting trying to raise there OVERALL RATINGS they will say anything to get your money and then you will never hear from them again TOTAL SCAM!!!!
Okay, service definitely works and is 100% legit. What could be better is that they are very hard to get into contact with. It's hard to get an order update or anything. Experian was completed in less than a week but Transunion and Equifax both took a little over 30 days. Not bad but due to the lack of communication, it was a little frustrating. Overall, I received the service that I paid for and I'm definitely satisfied.
Experian and Transunion inquiries were all completed fairly quickly but Equifax couldn't be completed due to something with my file. A bit disappointing but I was issued a partial refund. Very trustworthy guys here!
Got a contact from the guy name Raymond. He said some apologize and all other stuff that he will fix everything and till now still never receive my money back. Folks if you still decided to chose this Scammers DON'T PAY THEM VIA GOOGLE PAY OR PAYPAL. THIS TRANSACTION CONSIDERING AS PEER TO PEER AND YOU WILL NEVER HAVE YOUR MONEY BACK COZ YOUR BANK AND GOOGLE WILL DECLINE YOUR CLAIM AS FOR THE BANK IT'S WILL LOOKS LIKE YOU SEND MONEY TO SOME OF YOUR FRIEND AND NOT PAY FOR GOODS OR SERVICE. That's the trick they are using to DO NOT GIVE YOU YOUR MONEY BACK and that why they have their 60 days money back "guarantee" because right after this period posted transaction will not going to be possible to roll over! Again , just don't be screwed buy this scammers just don't made a mistakes which the other people did as well as me. Good luck to all.
Hello folks. Long story short. I did pay for the service back in April 2019. Job has never been done! Was fighting to get my money back. No results . Got a guy Raymond contacted me after 1 million of email sent and he said "I will take care of this for you, and thanks for understanding!
Again, sorry for your bad experience with James. I am a man of my word and will have this done." Never got my money back. Be aware of all of positive reviews they have most likely it's fake. AGAIN DON'T give them your money most likely you will loose them forever. If you have chose to choose another company to clean your credit just avoid this guys. Learn on mistakes of other people!
My previous review was not editable nor did it allow me to remove. Raymond has taken care of all issues, he's a man of his word
Experian inquiries removed in 24 hours! Literally!!!!
Experian inquiries removed in 24 hours! Literally!!!!
I spoke with Raymond and advised him that I really needed my Experian inquiries removed ASAP for a car loan. He assured me it would be done within 3-5 days but I offered to pay more if he could get it done within 1-2 days. He agreed and I was a little doubtful at first but he promised a full refund if he couldn't get it done. The inquiries were literally removed the next morning! I was in shock! Awesome service, highly recommend these guys.. at least for Experian removals!
A bit delayed and communication was definitely lacking but I just found out the sales rep I was working with(James Scott) was no longer with the company. Raymond reached out to me and settled all my issues! I had all my inquiries removed within 14 days after he contacted me. Was definitely professional and I understand that things happen in business. I highly recommend this service and Raymond Roth! A+++
Raymond Roth was excellent to deal with. I was originally dealing with James Scott who was very unresponsive but later found out he was no longer with the company. Raymond reached out to me and settled my account pretty quickly.
Communication could have definitely been better but I just realized they don't work everyday! Experian took about 6 days to complete, Transunion 2 weeks and Equifax the longest at 5 weeks! I'm satisfied! A+++ Highly recommended!
I wish I would have read the reviews before I sent my money. Not one inquiry has been removed, and no one returns my call. I'm talking to an attorney and have already filed a police report. "*****@stpete.org>
Jun 25 at 3:52 PM
Perfect. Thank you. The report will be picked up by a detective in our Economic Crimes unit. One a detective is assigned they will be your point of contact for the remainder of the investigation.
Show original message
I researched and saw all the negative reviews but also saw a lot of good ones. I was very hesitant to pay money because I thought It was a scam. I'm not going to say it's a scam but i will say they didn't deliver at all anything. I spoke to James and he guaranteed me by June 5th that my experian would be ready to view showing no inquires. This was May 20th I started. He told me 48-72 hours and could have ALL my experian erased and actually emailed me to say he spoke to a manager who confirmed this was already done. June 5th rolls around and I pay $30 to refresh m credit report and what do you know, nothing has changed in the slightest on either of my reports. It's now June 8th when my 3 reports are suppose to be finished and no change. I emailed upset and no response or a week. Then i get an email saying sorry our systems were down I'll guarantee a refund if no update in a few days, still nothing. I have emailed since then to James 4 times explaining I want my money back and he has not responded. I have also texted the number they told us to text if you call the IO number and no response. If i don't get a refund in the next week. I will writing to the BBB. Listen to your gut, and go with inquiry Busters they are great my friends used them. More expensive but they are a much better company
I haven't heard from James Scott in two weeks. It's been 6 weeks since I paid for service and nothing has been done. None of my emails or txt have been responded to. Scam
I agree with the other post about all those other reviews ARE FAKES this was my first review on 4/30/2019
I am on 55 days into this Inquiry removal service and 7 out of 22 inquiries removed so far! and my agreement with James was to remove 11 inquiries from Equifax 2 inquiries from transunion and 9 from experian and i had one negative mark on my experian report and james was yeah yeah yeah about everything until payment was made and then i did not not hear back from them until 20 days later when i had to contact them from an update and to give them my login again just in case since 30 days from payment and no changes had been made he told me he had to update it manually and he did 32 days later there were 7 inquiries removed from experian they left one there by accident and one that did not have a line of credit with but i did have another account with them previously so i am willing to let that one go i spoke to james and he kept saying if that was satisfactory to the agreement 7 out of 22 and the attempt to remove the other negative mark was just ignored with we shouldn't even try to do anything with that. now at 55 days from payment they are not returning my text or emails. MY REVIEW WOULD BE STAY AWAY FROM THIS COMPANY JAMES WILL YEAH YEAH YEAH YOU INTIL PAYMENT AND TRY TO DO THE VERY LEAST POSSIBLE TO GET YOUR MONEY.
After posting this review right away james contacted me the next day with more endless excuses of why only 7 out of 22 inquiries have been removed. Asking if i could change the review to being worked on. on may 1st James replied this. copied and pasted
I apologize for the delay, I had assumed that your file was done. We submitted the removals but were just notified that they were rejected due to address verification.
We fixed the address verification issues to make sure your current addresses were up to date on Transunion and Equifax.
I re-submitted the disputes today.
If you can wait about 7-12 business days, I can guarantee they will all fall off.
As you know, we are removing the inquiries, as we did on Experian. Please be patient with this, I'll make sure to prioritize this.
Also, this is our new client portal so you don't have to worry about any miscommunication.
It is now 13 days after that message which puts me at 67 DAYS AFTER PAYMENT and he is not responding to this so call communication portal and emails and nothing has changed still at 7 out of 22 removed PLEASE PICK ANOTHER COMPANY TO DEAL WITH. JAMES IS A TOTAL LIAR WHO WILL SAY ANYTHING AS LONG AS YOU SEND HIM PAYMENT
Look at all of the users who have left feedback. Only 1 or sometimes 2 reviews. All created in August 2018.
Notice John M and Mary H both left reviews for this company and also both left a review for some other random company. What are the chances of them both only reviewing those two companies. Super sketch, proceed with caution.
If they actually provide solutions they offer, then these fake reviews are not needed. Proceed with caution.
Customer Questions & Answers
Votes Thanks for voting!
Vote Thanks for voting!
No, James stop responding two weeks ago. Complete scam.
Votes Thanks for voting!
They are non responsive after they've received your money. Very attentive in the sign up phase.