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InfotracerReviews 29,655

3.2

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
709
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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This is too early to ask about my experience because i haven't had any chance to have an experience.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2020
Colorado
2 reviews
0 helpful votes
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Good
July 9, 2020

Good

Date of experience: June 9, 2020
Germany
1 review
0 helpful votes
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Good
July 9, 2020

Good

Date of experience: June 9, 2020
Germany
1 review
0 helpful votes
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Super helpful tool
July 10, 2020

Super helpful tool. Recently obtained new truck for small 1400 cash and rest was for service rendered when landscaper broke prv valve and needed me to fix. Getting it Registered had been difficult. Thanks for all the info! This is a great app! Will be telling my friends who buy at auctions about this. Well done guys n gals. Thanks

Date of experience: June 9, 2020
Florida
1 review
0 helpful votes
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Ty
July 9, 2020

Ty

Date of experience: June 9, 2020
Texas
1 review
0 helpful votes
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.
July 9, 2020

.

Date of experience: June 9, 2020
Illinois
1 review
0 helpful votes
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Good
July 8, 2020

Good

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2020
Canada
1 review
0 helpful votes
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Awesome
July 8, 2020

Awesome

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Ok
July 8, 2020

Ok

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2020
California
2 reviews
0 helpful votes
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Fast and efficient
July 8, 2020

Fast and efficient

Date of experience: June 8, 2020
California
1 review
0 helpful votes
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?
July 8, 2020

?

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2020
Tennessee
1 review
0 helpful votes
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Grea
July 8, 2020

Grea

Date of experience: June 8, 2020
California
1 review
0 helpful votes
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Easy
July 8, 2020

Easy

Date of experience: June 8, 2020
Texas
1 review
0 helpful votes
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Stop
July 8, 2020

Stop

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2020
Nevada
1 review
0 helpful votes
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Z
July 7, 2020

Z

Date of experience: June 7, 2020
California
1 review
0 helpful votes
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I hate these "services."
July 7, 2020

I hate these "services." I will cancel the moment I have the information I was seeking.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2020
North Carolina
1 review
0 helpful votes
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Thanks
July 7, 2020

Thanks

Date of experience: June 7, 2020
Oregon
1 review
0 helpful votes
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I haven't got anything yet so I can't make a true score

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2020
Maryland
1 review
0 helpful votes
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H
July 7, 2020

H

Date of experience: June 7, 2020
Nevada
2 reviews
0 helpful votes
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Ok so far
July 7, 2020

Ok so far

Date of experience: June 7, 2020