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InfotracerReviews 29,119

3.1

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
669
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Site is not allowing me to create a password and I'm tired of fighting to spend my money in sites that aren't accommodating. In short, I'm pissed.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2020
Tennessee
1 review
0 helpful votes
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Not really sure you're going to tell me anything I don't already know about my friend

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2020
North Carolina
1 review
0 helpful votes
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Gud
August 1, 2020

Gud

Date of experience: July 2, 2020
Pennsylvania
1 review
0 helpful votes
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Nice
August 1, 2020

Nice

Date of experience: July 2, 2020
Oklahoma
1 review
0 helpful votes
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This is the third time I've had to join even tho I paid each time

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2020
Ohio
2 reviews
0 helpful votes
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So far so good
August 1, 2020

So far so good

Date of experience: July 2, 2020
Florida
1 review
0 helpful votes
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Good
August 1, 2020

Good

Date of experience: July 2, 2020
Illinois
1 review
0 helpful votes
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Nfgng
August 1, 2020

Nfgng

Date of experience: July 2, 2020
New York
1 review
0 helpful votes
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Good
August 1, 2020

Good

Date of experience: July 2, 2020
Georgia
1 review
0 helpful votes
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Easy
August 1, 2020

Easy

Date of experience: July 2, 2020
Texas
1 review
0 helpful votes
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None
August 1, 2020

None

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2020
Colorado
1 review
0 helpful votes
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Good
July 31, 2020

Good

Date of experience: July 1, 2020
Texas
1 review
0 helpful votes
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Good Job!
July 31, 2020

Good Job!

Date of experience: July 1, 2020
Kansas
1 review
0 helpful votes
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Ok
July 31, 2020

Ok

Date of experience: July 1, 2020
Texas
1 review
0 helpful votes
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Don't automatically re-new unless I approve. Just have a 1 day price

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2020
California
2 reviews
0 helpful votes
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NA
July 31, 2020

NA

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2020
TW
1 review
0 helpful votes
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Good
July 31, 2020

Good

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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Super Fast
July 31, 2020

Super Fast

Date of experience: July 1, 2020
Colorado
2 reviews
0 helpful votes
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!
July 31, 2020

!

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2020
Florida
1 review
0 helpful votes
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Acceptance to membership was sneakily places at end of transaction.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2020