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InfotracerReviews 29,054

3.1

From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
663
returns
43
This company responds to reviews on average within 1 day
Florida
3 reviews
0 helpful votes
Follow stella r.
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My phone number is *******211 address is 3122 blackstock way the villages florida ******* and i have stellar insurance agency

Date of experience: August 8, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Stella,

Thank you for the lovely review! We are glad to meet your expectations and optimistic that you will find it very useful as you continue using the site.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Mississippi
1 review
0 helpful votes
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Well you make it sound so great but then I pay and get message not on file!

Date of experience: August 8, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Sharon,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askinfotracer@infotracer.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Ohio
1 review
0 helpful votes
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Christian Martin had a recent trial in Christian County KY, was convicted and due to be sentenced and you have no arrest records? I was looking for the discovery files.

Date of experience: August 8, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Robin,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askinfotracer@infotracer.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

California
1 review
0 helpful votes
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O. K. Thanks I will use this to look up some old friends.

Date of experience: August 7, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Diana,

Thank you for the lovely review! We are glad to meet your expectations and optimistic that you will find it very useful as you continue using the site.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

California
1 review
0 helpful votes
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Search friend
August 8, 2021
Updated review

Not enough information. I new more then what you gave me

Date of experience: August 7, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Beverly,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askinfotracer@infotracer.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 14th of this month, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com


Not enough information
September 6, 2021
Previous review

Not enough information

Date of experience: August 7, 2021
NL
1 review
0 helpful votes
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Just now getting to some of my car information still not sure if it's worth it

Date of experience: August 6, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Leon,

Thank you for the lovely review! We are optimistic that as you progress on using the site, you will find it very useful.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Texas
1 review
0 helpful votes
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Does not provide what it says it will. Vague. Charges extra for every addtl search information.

Ripoff

Date of experience: August 6, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Penney,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askinfotracer@infotracer.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Canada
1 review
0 helpful votes
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Gaha
August 8, 2021

BhJnsnabajakammansbsbznzmknz z bzjz s sbs sbsmss s sjs s s snsks. Sjsks

Date of experience: August 5, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Gabriel,

We see your rating, and we're sorry about not getting any results on your search. Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. We can only gather information as is and as available. You can also check this in our FAQs>Data Questions: https://infotracer.com/faq/.
We see you had your subscription canceled and still have access up to the 12th of this month, and you will no longer see any future billing from us.
If you have any comments or suggestions, pls do not hesitate to reach us at askinfotracer@infotracer.com. We value your opinion.
Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

India
1 review
0 helpful votes
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Nii
August 5, 2021

Absolutely accurate. Thanks for the good work.

I dont have more to say.

Date of experience: August 5, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Jordan,

Thank you for the excellent review! We are thrilled that you find the service amusing and glad that we could meet your expectations.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Texas
1 review
0 helpful votes
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I wasted 3.95 for nothing
August 5, 2021

I wasted 3.95 for nothing. I was able to find anything that I was looking for. I'm very upset about this.

Date of experience: August 4, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Elsie,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askinfotracer@infotracer.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 12th of this month, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

California
1 review
0 helpful votes
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It doesn't show owners information and that was the whole reason I purchased this!

Date of experience: August 4, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Julie,

Thank you for sharing your feedback. We regret that your experience didn't live up to your expectations. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
We see you are on our 7-days trial period that is good up to the 12th of this month. If you fail to cancel, you will roll over into a monthly subscription of $19.05 until you cancel as agreed on check-out.
If you have any comments, clarifications, or suggestions, please free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Texas
1 review
0 helpful votes
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Awesome
August 5, 2021

Super cool was absolutely blown away by the information I learned

Date of experience: August 4, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Kelsey,

Thank you for the excellent review! We are delighted that you like the service and find it a good source of information. If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Georgia
1 review
0 helpful votes
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Not what I expected.
August 5, 2021

I graciously give this 1 star. I looked up 3 plate numbers. Mine and 2 friends. All information was either missing or wrong. Customer service provided an update to one hence the 1 start.

Date of experience: August 4, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Katie,

We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
We see you had your subscription canceled and still have access until the 11th of this month, and you will no longer see any future billing from us.
If you have any comments, clarifications, or suggestions, please free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Georgia
1 review
0 helpful votes
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This information on Carl Atkins living n Conyers ga is incorrect n living n whatever estates. Please spend a lot more time on your research if your going to be selling this info

Date of experience: August 4, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Sherman,

Thank you for the high rating and for sharing your feedback. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. But rest assured, we value your feedback to deliver an even better experience next time!
If you need further assistance, please do not hesitate to contact us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Louisiana
1 review
0 helpful votes
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I was told that the system found the information I was looing for but after I paid for the content the person was no longer found. I have been researching on the database but continue to come up short of the information I paid for.

Date of experience: August 4, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Janea,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
Your account has canceled the subscription but still has up to the 11th of this month to use the service.
If you need further assistance, please do not hesitate to contact us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

California
1 review
0 helpful votes
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I think this helped
August 5, 2021

I believe this report was helpful.
I called this person several times and left messages but did no receive a return call.
Wanted to know they were O. K.

Date of experience: August 4, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Glenwood,

Thank you for the outstanding review! We are happy that you like the service and find it helpful.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Virginia
1 review
0 helpful votes
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Waste of money
August 4, 2021

The info that is provided with purchase is b. S.
Beware of this app

Date of experience: August 4, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Valerie,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askinfotracer@infotracer.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

New Jersey
1 review
0 helpful votes
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Very helpful
August 4, 2021

User friendly didn't take many steps to verify the information I needed

Date of experience: August 4, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Thomas,

Thank you for the wonderful review. We are happy that you find the site very helpful, and we hope you continue to enjoy the service as you progress.
If you need further assistance, please do not hesitate to contact us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Australia
1 review
0 helpful votes
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Information
August 4, 2021

The information that was found will hopefully help me find my sister

Date of experience: August 3, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Jacqui,

Thank you for the review. By now, we are optimistic you have already used the site for your searches. We are confident that as you continue to use the site, you will find it more useful.
If you have any questions, comments, or suggestions, pls feel free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com

Oregon
1 review
0 helpful votes
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Elantra
August 4, 2021

I was hoping for more information so a little disappointed.

Date of experience: August 3, 2021
Eddy A. — Infotracer Rep
over a year old

Hello Sharon,

Thank you for sharing your feedback. Please know that our site can only generate records that are available publicly.
The VIN information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at askinfotracer@infotracer.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com