From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
Literally no information available on the person I searched, and it's publically available info that I can view anywhere.
There was no real info I wasted money for nothing! It gave me the info that I could see online for free
Hi Jacques,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I wanted to know who this vehicle is registered too Not one other thing you gave me.
Hi Art,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Original search appeared to have information, after I paid, no information was available.
Hi Nikolaus,
We're sorry to hear that you were unable to find the information on our site. The preliminary search accesses people's databases to verify that the person exists in the United States. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match the search results obtained in the member's area based on the same search parameters.
We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
It said a report was generated but then I got nothing. If you do t get me any info you should t charge me
Hi Ray,
We're sorry to hear that you're not satisfied with the report you received. As a public records provider, we gather data from various sources, and we cannot guarantee the completeness of the report as they come directly from other sources.
We would love to help uncover the information you need, though, at no additional cost. Kindly call us between 9 AM to 5 PM EST or send us an email at askinfotracer@infotracer.com.
We look forward to hearing from you! Have a nice day ahead, and stay safe.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I'm looking for my driving record. Under Criminal/Traffic records, I see no criminal records found. There shouldn't be any record of violations, but how can employer know this is my record?
Hi Linda,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Ya i looked last year for these people i lookek a few days ago and you all give sam numbers but they are all same saysno court rec but she has lean
Hi Terry,
We sincerely apologize if you were unable to find the information you needed on our website. Something like this, we don't want our customers to experience. We would like to turn things around to help you find the information you needed if given a chance.
If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I'm having trouble finding the information on this form
Hi Ilka,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
You were not able to provide any info online a Canadian background search
Hi Claude,
Thank you for taking the time to leave us your review. Please know that we are working diligently on improving our international searches. We will pass this feedback on to our team. Rest assured, we'll be better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
You're information is totally inaccurate and a joke. I can't believe ppl actually pay for your service.
Hi Kelly,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Before paying the site said there was an available report... after I paid there was no report available. Seems like they say there is a report available for any name searched just to get you to pay
Hi Brett,
We're sorry to hear that you were unable to find the information on our site. The preliminary search accesses people's databases to verify that the person exists in the United States. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match the search results obtained in the member's area based on the same search parameters.
We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Not easy to use. Kept changing name of person to Smith.
Hi Julie,
We're sorry to hear that you had a hard time using the site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
These are advertised as "free" searches; then I wind up subscribing to a membership that I don't want and paying $4.95 for what I do want. Please
Cancel the membership. Thank you,
Virginia Shaw
Hi Virginia,
We're happy to hear that you found what you needed. We can confirm that your account is canceled. Rest assured, our company will no longer bill you. If you need anything further, please don't hesitate to let us know. Have a great ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
The info provided was old. Nothing new. Even with the individual's married info. I am still searching. Was hoping this would give me the answers I needed. But, no.
Hi Tammy,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
It's a bit ridiculous that you guys Force the new subscribers to rate the app before we can even use it
Hi Steven,
We're sorry for the early survey. Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to us at askinfotracer@infotracer.com at your most convenient time. We look forward to assisting you with any of your concerns. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Hello,
We're happy to hear that you find our services helpful. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
It doesn't have current info in owner. It contains useless info. I'd like a refund!
Hi John,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Well after I paid 1499 for a whole month oh, I didn't even get to fulfill the whole month because I decided to cancel early and then I guess if you cancel early you can't use it anymore that's b******* because I was told I was supposed to get a whole month. And you have to pay for everything it's just too expensive for me
Hi Nicki,
We sincerely apologize for what happened. I've checked your account and see that you have until September 28,2021, to use the service. You can log in using your email and password to continue with your searches. If you're experiencing errors, please let us know. Send an email to askinfotracer@infotracer.com. Rest assured, we're here to help you.
Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Your report had no information. I paid for a basically blank piece of paper.
Hi Harley,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
It was aight I didn't want the service it just came up on my bank information so yeah whateva
Hi Lily,
Thank you for taking the time to give us a review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please reach out to our Voice of Customer Team at askinfotracer@infotracer.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our business!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Charity,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315