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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Maggie was a great help. Not only did she make it easy for me she made it quick as well. Overall I spent less than 5 minutes on the phone with her. She also has great customer service skills. Thank you so much Maggie!
Spotty app and Information is to broad giving to many choices.
Hi Ronnie,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Paid to run plate numbers. It gave me the make/model of the car, not who owns it.
I can see the car myself, as the plates are attached to the car lol. The VIN can be seen from the windshield.
Give me a refund you psychos.
Hi Virginia,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled and refunded; our company will no longer bill you. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
N/A not at this time not interested no thank you prefer not to answer these questions
Hi Jana,
I understand that you're not interested in answering the questions of this survey. We thank you still that you gave us five stars! Please let us know if you need assistance, especially with your searches. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Rip off, scam. Advertises you can find car owner's name by looking plate, not true.
Hi Linda,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Jshshsnsnnsnsnsnsnsnsnsnsnsnsnsnsnsnsnnsnsnsnznsnznsns
Hi Elijah,
Thank you for the five stars! We're happy you're satisfied with the service. If you need assistance, especially with your searches, please don't hesitate to let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Was very help and easy to use and understand, highly recommended.
Hi Robert,
Thank you for your kind words. We're happy to hear that you're satisfied with customer service and that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Mediocre at best i restaurants joshes restaurants and restaurants are you up north and are you doing the right thing lol
Hi David,
Thanks for leaving us a review. I think this is a review for a restaurant? Please be advised that Infotracer offers a variety of searches within the member's area; these searches may include:
Background Report, Criminal Records, Reverse Phone Search, People Lookup, Marriage/Divorce Records, Birth Records, Death Records, Reverse Email Search, Property Records, Relative Search, Deep Web Search, Asset Search, Neighborhood Check, Reverse IP, Business Search by Name, Unclaimed Money Search, and many more.
If you need assistance with your searches, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Easy to sign into. Very quick with responding. Courtesy, very helpful and easy to sign out of when done with research
Hi Candace,
Thank you for this excellent review! We're happy that you find our site easy to use and our customer service fast in responding. We work hard to meet expectations like yours, and we’re pleased to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I had a great experience. I'm glad it worked out and I get my refund back.
Hi Catherine,
We're happy to hear that you had an incredible experience when you gave us a call. If you need further assistance, please let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good it was the right price. Carfax has a lot more information.
Hi James,
Thank you for your review. We're glad to hear that you find our prices fair. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The one thing I was looking for is not here. What a waste of money.
Hi David,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I loved the way how through the site really is and i love how quick the searches are and everything
Hello Brandon,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The information is not current. The owner listed in the report is deceased and the property has been sold to a new owner, who is not listed in the report. In effect, I did not receive the information I requested.
Hi Frank,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great job. Thank you for the quick and effortless solution to my technical issue, HIGH FIVE, Gold Star approved
Hello Ryan,
Wow! Thank you for the compliment! We're happy to hear that you were satisfied with customer service. We hope that you will also recommend us to others. Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This was the fastest and easiest site to be able to use just to get the information that I need.
Hi Siobhan,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It was easily one of the best experiences I've had with customer service in a long time. The attention to detail, the help canceling services, and information I was looking for before the expiration of my billed time.
Hi Hawk,
Thank you for your kind words. We're happy to hear that you're satisfied with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please don't hesitate to let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I searched for the owner by vehicle tag and received the basic info
Hi Rose,
Thank you for your review. We're happy to hear that you were able to find what you need. I understand that you only received the basic information, and we're more than happy to help and turn things around. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
He was very helpful. I would like to speak to him next time incase I have another problem Highly recommend
Hi Antonia,
Thank you for taking the time to share your experience. We're happy to hear that you were satisfied with the assistance and that you will be recommending us to others. Please don't hesitate to let us know if you need further assistance. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This is a scam. You promised owner info and you just include info about the make of the vehicle!
Hi Alicia,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ana,
We're happy to hear that you're satisfied with how Maggie assisted you. We'll make sure she reads your review; this will surely make her smile. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315