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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Well, i thought at first it will show any sort of information about the search i've put in but in the end it sadly told me that there hasn't been found any information about the mail i searched for. Anyways, it seems like a thorough tool once it actually finds anything. Other reviews seem mostly positive so maybe my search has shown an error.
Completed. No issues. Was able to view the requested information without a problem.
Hi Dalphne,
We're happy to hear that you found our site easy to use and the information complete. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Had this information from prior search. Nothing new was provided.
Hi George,
We're sorry to hear that you're not satisfied with the information. Our reports may not always be 100% up-to-date, accurate or complete, since data is pulled from records maintained by various state, county, municipal, and other agencies. Many others are only partially digitized. It is possible that records may exist that cannot be accessed digitally. Please use our results as a possible reference point only and certainly no substitute for your own due diligence.
Moreover, all materials and information available are provided "as is" and "as available," without warranties of any kind, either expressed or implied, and specifically including the warranties of merchantability and fitness for a particular purpose. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I bought this because my internet search lead me to your site… the person I was reviewing showed Criminal history on your site but when reviewed post purchase there was no history.
Accuracy of info provided is off on some info that is on internet with simple searches. There is fragmented data including other people's report info without stating clarity of where reviewed person request and other info with similar name/DOB month/year (like arrest records) starts/ends. Can be misleading to layman doing searches.
Hello Melody,
Thank you for your feedback. We will use this to improve our services in the future. Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to us at askinfotracer@infotracer.com at your most convenient time.
We look forward to assisting you with any of your concerns. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very straight to the point and informative, of course not all details were available simply because they did not have the information but otherwise a very reliable source.
Hi Simone,
Thank you for your kind words. We're happy to hear that you're satisfied with the service. The whole team will definitely be happy to read what you wrote. Please let us know if you need assistance, especially with your searches. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Called to cancel my membership and the customer care representative was very helpful!
Hi Sabina,
Thank you for your kind words. We're happy to hear that you're satisfied with the assistance you received. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great job. Found what I was looking for and it didn't take long.
Hi Maria,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
GrrreeAT... sjsjsbdnzmmdmzmmsnsnjsnsnamaammjsj
Tony the tigers
Hi Billy,
We're happy to hear that you find our service great. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
My issue was dealt with smoothly & quickly. Call Taker was excellent!
Hi Eric,
Thank you for taking the time to share your experience. We're happy to hear that you're satisfied with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
She was excellent. She listened well and was very thorough
Hi Sargon,
Thank you for your kind words. We're happy to hear that you're satisfied with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Do not use this site! It charged me twice and didn't tell me it was going to? And doesn't even give decent reports if anyway! I tried looking up people I knew and nothing came up, I have two charges for the same thing on the same day. Absolute scam! As soon as I messaged them they never replied and just cancelled my account? Please do not buy! I have proof of everything
Hello Ash,
I sincerely apologize for what happened. I would love to help and check the account for you. See what I can do to make your experience better. Please give us a call or send an email to askinfotracer@infotracer.com. Rest assured, I'm here to help.
I look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great so far. Easy to use and seems to be thorough.
Hi Lisa,
We're happy to hear that you find our service great and easy to use. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Reasonable results... but i felt there could have been more... but I appreciate that databases are quite linked yet which makes it difficult
Hi Michael,
Thank you for your feedback. We're sorry to hear that you're not satisfied with the information you received. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The name of the person is totally false. Only her first name is correct and there is no actual residential address.
Hi Graeme,
We understand you have concerns with finding the information you are searching for within our database and we sincerely apologize for this inconvenience. As a public records provider, we gather data from various sources including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.
Additionally, our international searches are limited at the moment, and while we are currently expanding our resources, it is still under development, and further support is not yet available. Nonetheless, please be reminded that we constantly update our information from time to time, so you can always check back for newly updated ones.
Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Lots of useful info. Found out things that I certainly would have never been told
Hi Margaret,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good it did what i needed to look up good good hood good hood good
Hi James,
We're happy to hear that you found the information you were looking for. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Solved the problem quickly and satisfied me…………………..
Hi Anthony,
Thank you for taking the time to give us a review. We're happy to hear that you're satisfied with customer service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Best app ever. Great for keystrokes. It should be more better though bc it's little. It should be big I don't understand every nothing. I love it it's so horrible. Such a great mishap miss app.
Hi Blake,
Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please reach out to our Voice of Customer Team at askinfotracer@infotracer.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our business!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I am buying a car for my son and wanted to make sure the vehicle belonged to the person selling because it's Facebook and all that. The site said it gave title info so I assumed an owners name but I just got specs on the car when it was made.
Hi Rebecca,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I found d using this site was easy, self explanatory but. Out of all Fun
Hi Susan,
We're happy to hear that you're satisfied with the service and you find our site easy to use. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert,
Thank you for your feedback. We will use this to improve our services in the future. I've checked the email address you were searching for using all of our resources but could not get additional information. This may happen if the email address is under any of the following conditions:
(1) is a dummy/system generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or the state.
If you need further assistance, please let give us a call or send an email to askinfotracer@infotracer.com. Rest assured, we're here to help. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315