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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Your information does not match the info that I got from my insurance agency. I am trying to locate info on the vehicle based on the tag number to report to my attorney, as the vehicle was involved in a hit and run with my car, and your website info does not match what my insurance company has been able to find out via the police report that I filed.
Hi Brittany,
We're sorry to hear that you received a report that's inaccurate and incomplete. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
While the review did uncover a number of cases here in North Carolina that I didn't know about, it failed to pick up on at least two serious criminal charges in California that I knew about from newspaper coverage. That makes me wonder just how accurate the search is.
Hi Dan,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Return I got the information I needed. Found out about things.
Hi John,
We're happy to hear that you were able to quickly obtain the information you needed. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I wanted ownership information and in the purchase info it said I would get it. I dont see it here.
Hi Alexandra,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I purchased this based on possible lean or judgment information and this is not included in the report. Everything in this report I already knew from county property records. This was a waste of money
Hello Katrina,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I have to make sure the information in the search is updated
Hi Maiya,
Thank you for your review. Please let us know if you're not satisfied with the report you received. Rest assured, we]we're here to help. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Quick easy and affordable didn't get all what I was hoping but no news is good news I guess.
Hi Matthew,
We're happy to hear that you find our site easy to use and our prices fair. If you need assistance, especially with your searches, please give us a call or send an email to askinfotracer@infotracer.com. We might be able to find additional information for you.
Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not as much info available as there seemed to be before purchase
Hi Nancy,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Did a license plate search and got nothing about owner. They have automated customer service responses because they know most people will be unsatisfied
Hi Kiran,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I got hacked so I didn't use it at all but thank you
Hi Miesha,
We're sorry to hear that you were hacked. This is a very serious issue so we went ahead and canceled the account for you. For further assistance, please give us a call or send an email to askinfotracer@infotracer.com. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I been trying for years to find my childhood friend, without any success.
Last week i logged on to Infotracers web site, paid my subscription
And i started seaching for my friend.The site was very easy to navigate
And within a few minutes i found my friend and i made contact.We are
Now happily reunited and catching up on lost time. When i was done i comtacted customer service to cancel my subscrption, i spoke with Jenny and it was promptly done. I will certainly use
This service again if i ever need help.
Thank you.
Hi Brian,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Horrible... worst experience ever. Don't do it!@¡@!@!@@@@@@@
Hi Melissa,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great service found more than I needed on me tenant
Hi Gary,
This is amazing! We're happy to hear that you found what you were searching for. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Made customer service very easy also no long waits which impressed me.
Hi Reno,
Thank you for taking the time to give us a review. We're happy to hear that you're satisfied with customer service. This is an experience we always want our customers to have. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Gave it a try and was pleasantly surprised at the quality and accuracy of the information. Thank you!
Hi Ryan,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Horrible scam scam scam scam scam scam scam scam scam
Hi Drake,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Did a really great job I was kinda scared based off of what was described but she helped me just fine.
Hi Dustin,
Thank you for your review. We're happy to hear that you're satisfied with the assistance you received. We'll make sure this is read by everyone; this will surely make everyone's day. If you need assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
A lot of info but not in all fields... Easy to use. Would recommend
Hi Brian,
Thank you for this amazing review! We're happy you find the service easy to use and that you will be recommending us to others. If you need assistance, especially with your searches, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Didn't find what I wanted but it's all good, it is safe overall
Hi Olamide,
Thank you for taking the time to give us a review. Although you find our services safe, we're still sorry to hear that you didn't find what you were looking for. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dawn,
We source our data from courthouses, white page databases, vital records websites, social networks, and archives. These records may contain errors and omissions due to legal state restrictions that we are not in control of. Our disclaimer displays this on the website's landing page, hoping all customers are aware before processing any searches or subscriptions. Nonetheless, please be reminded that we constantly update our information from time to time, so you can always check back for newly updated ones.
We try our best to provide the most accurate information, however, these records we have are from different public sources. We do not own it and we do not have control of its content. We hope you understand. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315