Indian Wedding Saree Reviews Summary
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
I really liked the attire and was overall happy with how it looked like the picture. Not 5 stars because I was told there was a lack of sufficient material to make the garment long sleeve as it was supposed it be, the sizing was too big so I had to get adjustments and the postage took longer than advertised.
Hello Thembe M.
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
Hoping this will help you in future purchase.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The colour of the sari shown in the photo is completely different to what i received. It shows black and yellow. But it is olive green and yellow. The hanging in the pallu is also missing. Overall saree looks quite different to the picture
Hello Priyanka P,
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I'm pleased with my purchase of an Indian wedding saree; they fulfilled their promise to deliver my clothes on schedule, but I was let down by the fact that the pants arrived torn. I didn't try them on right away; instead, I waited until the main event, Durga Puja, to wear them, at which point I discovered they were torn. This infuriated me, and I didn't email the company about it.
Hello Shawon R.
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I needed rush order for a wedding recently and contacted Indian Wedding if they could do it.Abhishek and team were very helpful and were in contact all the time and efficiently carried my instructions and delivered it on time.I only order with Indian Wedding and all their products are original and of high quality. I have been with them for about 20 years and would recommend Indian Wedding to everyone as they deliver worldwide and postage is very reasonable. Looking forward to doing more business with them.
Hello Shanti R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Did not fellow instructions even after sending numerous emails. Does not check before dispatching. Did not answer emails regarding sending incompletee items. Waiting on 1 item since February. Sent salwar k without buttons on front. When i asked for buttons sent pieces of little balls wrapped in material. Sent image of what they sent me as buttons so far no answer from them.So frustrated and fed up with them. Service is pathetic.
The items were what I had ordered, beautiful. However the items were late then estimated dates shown by page. For first item it was shipped after my request and tracking number was emailed. For second item no tracking, no information was given despite asking. I knew about it only through company who had to deliver so that part was not nice expectation.
Hello Shobna P.
Please accept our sincere apologies for the inconvenience caused. Thanks for being patient while we sort this out. After an in-depth discussion with my team, we’ve realized that we’re responsible for these issues.
Again we apologize for the delay & appreciate your understanding.We assure you of our best service and attention at all times in future.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Excellent customer service. Timely service. Product is good as described in the website.
Hello Somi N,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I dont have good experience with the customer services; Poor quality of the clothes; very bad experience.
Hello,
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Customer services are extremely efficient.
Products are also very good quality including the sizes. Perfect fit.
I would defiantly recommend to my friends and family.
Hello Varsha M.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The items were exactly as shown in the picture. Fit was correct based on the measurements provided. Very very satisfied.
Hello Maresa F.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
My saree is made exactly according to my measurements and I am happy with the quality.
Hello Anna F.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
My experience has been super poor, pathetic to be honest.
I placed two seperate orders on the same day for gifting for an occasion, honestly, I should not have spent the money on this site. First order had items with the same ready to ship date, the second order with similar ready to ship date later then the first order.
After enquiring about the first order I received poor communication, lame excuses for the delay, what really was happening is that they combined the two orders without my request and sent it together as both orders qualified for free shipping. I requested the orders to be cancelled but it wasn't. They promised a credit for the delay but they haven't appeared in the account.
The site is cheap and the service is nasty but I suppose this is what you get when you pay peanuts you get monkeys.
Other friends have had similar experiences.
If you are going to order from this site be warned on poor experience and late delivery as the ready to ship date is false advertising and you will never get the order in time for an occasion.
Hello Vee H
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
All my sarees was i ordered was good except one was not as i expected. But no worries as compensation a discount of Rs 400 Mauritian rupees was given. Thnks
Hello Roopa B.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered a sari and dress for my daughter. The custom made blouse for the sari was 6 inches too small. I contacted the company and they offered to remake. When i reached back out a month later, they said there was a fabric issue and the blouse could not be remade and they did not offer a refund. The blouse on the dress for my daughter was too small so I requested a larger size. I received the larger sized blouse but the skirt was now 6 inches too long. Again, shipped a month later than the original order. The company offered a website credit, but I asked for a full refund as I had followed their return policy. They asked me to ship all items back, which was fine but also difficult since it had to go through DHL and there were a total of 2 orders and I needed a new box. I reordered items from a different website and now am in jeopardy of having nothing to wear because of the delay from Indian Wedding Saree. I am also still waiting on a refund. They report it will be issued when the item is received, but I have no idea when that will be. My mother also ordered a sari with a custom made blouse which was not sized correctly. I would not recommend ordering from this website.
Hello Kristin R,
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
As per the mutual discussion over the email the refund is processed & the receipt is shared on your registered email id with us.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I was very happy with my order. Was my first time using this company as well as ordering an Indian gown for a friend's wedding. Gown came perfectly packaged. They made it very easy to add my measurements and were giving updates the whole time via whatsapp. Will definitely recommend.
Hello Nichole L.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I purchased two kids outfit, both of them are poor quality and bad fitting, purchased a saree very poor quality could not wear, blouse fitting is good though. Order a jhumka, extremely cheap looking nothing like the picture.
Hello Ruma M,
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I'll start by saying this was my first time ordering a shalwar suit for a friend's wedding. I had my friend help me with the measurements since this was all new to me & she is familiar with the clothing. I am very disappointed. It seems like I just got a generic item from the shelf & they didn't even try to stitch the item to my size. None of the measurements match what I ordered. The top was way too small. I couldn't even get my 2nd arm in. I was swimming in the bottoms, which is fine. I wasn't expecting them to be so big, but with the drawstring feature, i could have made it work if the top was sized properly. I used the exact same measurements on another site & that suit fits perfectly. Sucks that I wasted money due to their return policy. Won't be shopping here again.
Hello Destiny W,
I would like to start by apologizing for any inconvenience caused due to the wrong delivery you received from our company. We take full responsibility for the mistake, and we're doing everything we can to rectify the situation as quickly as possible.
We're grateful that you brought this to our attention, and we're working hard to ensure that such a mistake doesn't happen again in the future.
Please keep the wrong item as a small token of our apologies, and please let us know if there is anything else we can do to make this right.
Once again, we're deeply sorry for any inconvenience caused and appreciate your patience as we work to resolve the issue.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I am very happy with my purchase. Customer service is excellent. Tailoring is very accurate to the my measurements. I will definitely buy again. Thanks to all the team members who supported me throughout my purchase.
Hello Preet G.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I had to buy another dress for a reception party because the dress wasn't as good as it looked on the photos. The price was overly charged for the quality
Hello Kirtee K.
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
Our products undergo a thorough quality control check before being packaged and shipped in comparison to the price we offer. Regrettably, this one has passed the checks and ended up with you.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
My wife is satisfied with the product and the delivery was rather quick. Hat's off to you.
Hello Sachidanand N.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
About the Business
Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Pushpa H,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com