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The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
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The quality of the saree was terrible, it wasn't at all what it looked like in the photos or in the description. I received it, and threw it in the bin. Will not be shopping again on this site
Ordering was easy, but updates on delivery status were missing. The outfit was beautiful.
Hello Meena P.
We hope this message finds you well. We deeply apologize for any inconvenience caused. We understand how important it is for you to receive your order on time, and we're truly sorry for falling short of your expectations.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The service was good the product was very good. I will recommend to my friends.
Hello Neeta C.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Easy to order, delivered as seen, just had to get it altered to fit perfectly but quality great and love d it!
Hello Sandy K
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Ordering was easy. Outfits were as the photo, i ordered custom sizing and i still require to take to tailor as there are flaps under the arms and not looking custom. The size 42 ordered are perfect snd expected to have adjusted.
Hello Carmen S.
We're sorry to hear about your negative experience. Please provide us with more information so we can investigate the issue and take steps to prevent it from happening again." "We appreciate you bringing this issue to our attention. Please provide us with more details so we can take appropriate action.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The product was nice. It was a little big but that's better than being small.
Hello Janki P.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Good products but delivery was too late and no apology or any compensation offered for such late delivery
Hello Manish V.
We're sorry to hear that you experienced a delay in receiving your product. We understand how frustrating this can be and we apologize for any inconvenience. We will investigate this further and take steps to ensure that this doesn't happen again.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
So far not happy no merchandise, and keep having to pay more for shipping, etc. Too bad, I'm hoping it comes soon, or I'll contact the Better business bureau. If not here in time for the occasion I've ordered it for, I've disappointed 4 people, myself included plus the money I've lost.
Hello Linda L.
I understand that you're upset about the shipping delay for your order, and I want to sincerely apologize for the inconvenience this has caused you.
We know how important it is to receive your order in a timely manner, and we're truly sorry for not meeting your expectations in this case.
We are in regular touch with the courier company regarding this custom clearance delay which is beyond our control.
As a token of our apology, we are ready to offer you a discount on your next purchase.
Thank you for your patience and understanding.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I have always had an excellent experience with my purchases. I love the dresses and will be back for more as always. Thank you!
Hello Rana M.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The delivery was on time. The colour was spot on. However the dress was too big. I had to adjust 1 inche both sides. The neck is too tight. It is too difficult to put on and take off the Sarwar Kameez. A zip at the back would have helped.
Hello Saroj P.
I'm sorry to hear that the purchased item did not meet your expectations. We strive to ensure every customer is happy with their purchase, and it's clear we have not lived up to this promise in your case.
I appreciate you making us aware of your negative experience. We’ve identified the source of the issue, and we’re working hard to implement a fix as soon as possible.
Once again, I apologize for the inconvenience this has caused. Please don’t hesitate to contact me directly if you need additional assistance.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Order was on time the person assigned to me was of great help. I had to change the size of one of the item from the order and he accommodated me
Hello Veena S,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Service was on par. Was a pleasure doing business with you
Sent emails but received no responses after the second email. The quality of the shalwar was not nice however both kurtas were very nice
Responsive to my concerns and the sari was as described
Hello Malti S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Delivered on time. Fitting was great. Customer service is awesome
Hello Shwetha A.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Indianweddingsaree is a company of the highest quality in product and customer service. I have ordered twice, for delivery in two countries, United States and France, over the past two years, annd received exceptional service. I will definitely order again. What a pleasure to do business with a company like this. A rare experience in these times.
Hello Terrence C.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The service was thorough and responsive. I am a tall lanky type and the stock make items would not have worked! My measurements were taken and the stitching done to measure
Hello Mike R.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
J'ai effectué l'achat et la confection d'un lehenga qui est magnifique de plus le SAV est très reactif et la tenue est arrivée dans les délais imparti
Hello Fatou H.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Very accurate pictures of the sarees.
Beautiful sarees and good quality
Great professional service
Hello Mercy A,
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Communication regarding custom orders were so smooth and the quality of clothing is excellent
Hello Zehan S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I had a blouse made but it was far too short. I think the problem was the instructions were unclear. I had called the help number but didnt find that very helpful either. Once I received the saree I had to have another blouse made locally. The petticoat was also too big but I just made do with that and tightened it as much as possible. The saree did look like it did in the picture and I was happy with its appearance.
Hello Carla G.
We're sorry to hear about your negative experience, but thank you for your feedback!
We'd like to explore this issue in more detail in order to offer the best possible solution.
If the issue can be fixed with something like a product exchange we would be glad to offer that.
Please contact us directly at below email so we can make arrangements.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I was dubious to buy from this site as I haven't had good experience with similar online places. I am honestly surprised at how good the service is. I was informed as soon s my items were ready to dispatch with regular uodates and the quality of the sarees I ordered is better then expected. I will definitely use them again.
Hello Shazia S,
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at sales@indianweddingsaree.com or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant reviews@indianweddingsaree.com IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product
Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
Hello Narmatha J.
We're sorry to hear that you had a negative experience at our store. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com