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From the business
As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.
Indeed Reviews Summary
Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.
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Indeed is an American worldwide employment-related search engine for job listings launched in November 2004. It is a subsidiary of Japan's Recruit Co. Ltd. And is co-headquartered in Austin, Texas and Stamford, Connecticut with additional offices around the world.
Indeed disabled my account with no explanation. I have msged them with no response. Upon further investigation they own the monopoly of the job posting sites. So once they cut you out you have no other options except kijiji. I feel this is poor business practice. They should implement a warning system, give employers the opportunity to fix the issue they have found or hear the entire story. I am unimpressed with this situation.
Hi Kathleen, we are very sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist.
We have been sponsoring jobs through Indeed recenlty as we need to recruit a large time for our startup. We haven't even started our candidate review and Indeed decided to disable our account for no apparent reason and Indeed even blocked out our billing and invoices so we are even unable to view documents that are required for tax purposes. This is completely unacceptable and we will complain directly with the BBB for resolution.
Hi Steve, we are sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist. We look forward to working with you.
A great place to look for work. It's easy to use both for job-hunting and applications. The serach facilty also works well.
Hi Rebecca, thank you for taking the time to share your experience with us! We're so happy to hear you enjoy using Indeed! If you ever need assistance in the future, please don't hesitate to contact us directly at sitejabber@indeed.com. We're always happy to help!
Indeed has been great to us till they decided to block our account miss taking us for another company in the middle of our busy season, customer service is horrible and pretty much useless. No one knows why we have been blocked we were given different information from everyone we spoke with. How can a company with such drastic impact on peoples business just do as they please with no warning. I even dealt with the account executives who compliment my adds, only to be blocked months later.
Hello Carlo, we have responded to your review by private message. Please follow up with us there if you have any additional questions.
ATTENTION! If there is a problem (wording, language, etc.) with your job add Indeed will NOT tell you. You will have to call them to find out why there is no activity with your job posting. An example: "non-smokers" is not allowed. WTF! If you need an employee badly, go somewhere else!
Hi Todd, we have sent you a private message to further assist with your account. As mentioned in our message all jobs go through a moderation process. Indeed has specific policies that must be adhered to for jobs to go live. To view our Job Posting Guidelines please use this link https://indeedemployers.zendesk.com/hc/en-us/articles/115005931186-General-Job-Posting-Policies.
I used Indeed well over 5 years ago to look for a job and found it to be very useful. I don't recall if I found a job through them or not but do remember that I did like the service and was able to navigate through their site with ease. I know that every site is not going to be liked be all so you just have to give it a try and see if they work for you or not.
Hi Eva, thank you for taking the time to share your experience with us! We're so happy you are having a great experience on Indeed!
I am an employer. Subscribed to Indeed to fill 2 spots. Got plenty of qualified applicants, but when interview day came, my "links" to their resumes were inactivated. Had to go into 15 interviews blind. TERRIBLE service.
Hi Steven, we have responded to your review via private message. Thank you!
We have spent tens of thousands of dollars with this company they have no loyalty to their customers it took us years to get our ad correct and they just let people copy and paste our ads to their own sites without asking permission. We submitted a complaint they don't respond back all they have is their marketing people respond back trying to get us to spend more and more money but when issues arise they ignore you for almost a month there is no fairness at this company and never respond back. Companies like this will not last long with no Principles
Hi Rahim, we have responded to your review via private message. Thank you.
My post was absolutely valid with all information needed for any potential job seekers.
They use some sort of dumb computer filter to filter out job posts.
I guest that free job posting should be filtered out, so they can make money for sponsored job. Since nothing is free, i can understand that. But my review is to just address the real things with indeed
Hi Thang, we have responded to your review via private message. Thank you.
They are too sensitive to stufffffffff... pft
Locked me out for legitimate jobs I needed to post. It has been going on for a year.
Apparently they have no idea what my intentions where, they should hire more psychics or something.
Hi Nate, we have responded to your review via private message. Thank you.
Indeed stores your information indefinitely. It is providing to employers your job search history, linking your name and alt email addresses as well. If you are an active job seeker always seeking better opportunities and/or growth do not register with indeed.com. Your continuance of opportunity is constantly being forwarded to potential employers creating an irrelevant view on your job history and searches.
Hi Kay, Indeed values the trust our users and customers place in us when they give us access to their personal data. The Privacy Policy describes how we work to maintain that trust and protect that information. You can view our Privacy Policy information here https://www.indeed.com/legal#privacy.
I registered in this website placed my cv and started to get jobs that matches my profile from the first day and that gives me the chance to found the right job for me
Hi there, thank you for taking the time to share your experience with us! We're so happy you are having a great experience on Indeed!
As a charity, we had used Indeed for a few years and had used sponsored ads for several months. We were then offered by our account manager to advertise for free. The day this was enabled, our account was disabled with no explanation. Our account manager said that it was a head office decision and due to their terms they do not have to give us a reason why. He said that it happens a lot and saw no issue with our adverts. All we want to do is use the service, but are being denied.
Hi Leigh, we have responded to your review by private message. Please follow up with our team there so we can further assist.
I love indeed I dont use any other site when it comes down to my employment. I only refer friends and family to indeed
Hi Lisa! Thank you for taking the time to share your feedback with us. If you ever need assistance with your job search, feel free to contact us directly at sitejabber@indeed.com. We wish you the best of luck!
The jobs that indeed sent me our scams, very in depth scams and I do NOT recommend using this site to find employment. They must sell our information to outside sources who take advantage and offer bogus jobs with offer letters, fake checks, and empty promises. Extremely disappointed and I tell everyone I know to stay away from indeed.
Hi Caroline, we are very sorry to hear about your experience while using Indeed. It’s our priority to protect the personal information of our users. We have sent you a private message to further assist.
It helps finding jobs near your home and they help you find jobs that actually pays well also, they help you find certain jibs you want also
Hi Samantha! Thank you for taking the time to share your feedback with us. If you ever need assistance with your job search, feel free to contact us directly at sitejabber@indeed.com. We wish you the best of luck!
Here is the body of one of the emails sent to them and they continuously responded by computer generated responses.
I have received your email in which you have mentioned the requirements regarding verification of my clinic/company, tax documents, utility bills. You never asked for such verification when I was signing up. You never mentioned any such preconditions while I was signing up. But as I have increased my activity on your website and I am in the middle of reviewing candidates to shortlist them, you have disabled my abilities to continue hiring. I am so much disappointed by your behavior that you don't need any verification at the start. But you disable the functionality of hiring process in the middle. Of course, you are monitoring my activity and breaching my privacy. Do you think you're the only website providing such services and there are no competitors? Do you think that you can make me or my staff dependent on you? What sort of a non-professional behavior this is? There are places on Internet where reviews about indeed.com are written, which would be very helpful for your competitors.
Very disappointing indeed people.
Hi Fuad, we have responded to your review by private message. Please follow up with our team there so we can further assist.
I just decided I should move on from the company I'm currently with so I put my resume and information on Indeed and downloaded the app as well. It's been really helpful and pretty well with updating new jobs, ones that are a great match for me, ones I should or would have a better chance at applying at.
Hi Jessica! Thank you for taking the time to share your experience with us! We wish you the best of luck with your job search! If you ever need assistance in the future, feel free to contact us directly at sitejabber@indeed.com.
35 candidates and 650.00 later, not ONE remotely qualified candidate! It is as if they don't bother to read the posting
Hi Richard, we have responded to your review by private message. Please follow up with our team there so we can further assist.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Muhammad! Thank you for taking the time to share your feedback with us. If you ever need assistance with your job search, feel free to contact us directly at sitejabber@indeed.com. We wish you the best of luck!