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iMyFone Reviews Summary
iMyFone has a rating of 2.7 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iMyFone most frequently mention day money, factory reset and credit card. iMyFone ranks 2nd among Data Backup sites.
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My iPhone became stuck in an endless startup loop. Nothing I tried fixed it so I bought iMyFone. Unfortunately it didn't help so I took my phone to the Apple Store and turns out the main circuit board failed. I contacted iMyFone and they were understanding and accommodating. Much appreciated!
IMyFone app didn't locate the firmware for my S6 but after contacting support I received a download link from them within hours - brilliant response.
It took only a short time to download and once I connected my phone to the app my Galaxy was as good as new in literally minutes!
Wonderful experience.
My only reservation is that I also own a Nokia 7.2 Android and this app only seems to work with Samsung devices.
Dear Robert,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
All good, no issues, very good customer care, lovely with the customer and easy to understand and friendly staff, cooperative, and able to solve my issues and questions
Dear Gustav,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Had used it for iPhone. With windows PC. This software works really well
Dear Ashwin,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team
Belle experience avec l'équipe qui a été la tout le long. Merci
Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
The team were friendly and helpful when i needed assistance. Thank you :)
Dear customer,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team
I had a problem with product activation and matter was resolved by customer service quickly.
Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
When have a problem with the code or my code is not working right when i contact the Customer Services, they would help me right away i would say Thank You! And you guy are the best
Dear Nguyet,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I was having some issues with my iPhone XS on reboot loop, I had downloaded a different software that I purchased and this failed I then came across this software which again failed when trying to do my repair. I emailed them after 2days of trying to solve my issue. They came back to me and tried to give me steps to solve my issue. These steps I had already tried as I checked YouTube videos, the internet followed Apple website as well as speaking to my network provider. I provided proof that the software failed by emailing a screenshot and they also asked for attached files which also showed that it had shown an error message. As I could no longer use the software due to many attempts and failing I requested for a refund. They offered 50% but due to the fact I no longer have the phone to do the required steps they asked for they provided me with a full refund. The customer service was excellent and I got quick responses to my emails. Thank you to the service team in helping me and providing myself with great service and a full refund.
Dear Chantelle,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
The application really works if the phone is blocked on maintenance mode, except if the issue is hardward related. I really recommend.
Dear Catalina,
Thank you very much for your feedback.
We are thrilled that you love your experience with us.
IMyFone Support Team
Very good support, Team was responding very fast and helped me with troubleshooting. Unfortunately Software did not repair my phone due to unexpected problem.
For possible refund make sure you check the refund policy prior submitting a request.
Overall satisfaction very good.
Dear Fred,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Mega helps me through all the difficulty. Really appreciate it. I am glad the problem is resolved. Not sure how it works at first thanks to representative patiently helps me.
Dear Ansel,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Very patient and understanding. He helped me along the way and offered great solution to my issue.
Dear Denzal,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Customer support team helped to resolve my issue quickly, professionally. Very satisfying!
Keep doing the great work
Dear Kaiyr,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Once worked out how to use. Got my iPad back like new. Worth the extra to get it sorted.
Hi john,
Thank you for the feedback. I'm delighted to hear that you had such a great experience interacting with our product.
IMyFone Support Team
I made a mistake by accidently buying the wrong software, customer service helped me very well and quick even tough it was my own mistake.
Dear Alex,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Great program, very pleased with the functionality.
I was looking for something like this for a very long time, but I chose this particular service.
Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
When I woke up in the morning a few days ago, the phone suddenly stuck at the white apple. I just want to try it and didn't expect it to be really useful. But it really did it, awesome!
Hi Jerr,
Thank you for the feedback. I'm delighted to hear that you had such a great experience in interacting with our product.
IMyFone Support Team
Saw the ad on YouTube and decided to try, to recover some Notes that were accidentally erased from my iPhone. Although I couldn't recover the data, the help and support department were always answering my questions and guiding me through the process until I found out why my data wasn't recoverable. At the end I got a refund, so now I know more about the program, the support team, and would definitely try it again if in need.
Dear Carolina,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Ultimate proactive approach of iMyFone support team resolved product related issues multiple time with ease. Thank you.
Dear Sekhar,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Steven,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team