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iMyFone Reviews Summary
iMyFone has a rating of 2.7 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iMyFone most frequently mention day money, factory reset and credit card. iMyFone ranks 2nd among Data Backup sites.
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Great software, excellent support and friendly technical support team. They help me resolve the issue.
Very satisfied with them.
I am really happy with imyphone's products and services. To me they are the best and has helped me in retrieving all data of lost pictures and documents from my iphone and an entire process only took 5-10 minutes of time. Best customer support services i have ever received till now. They give their customers a top priority and do understand their problems and situations pretty well.
Dear Gaurav,
Thank you for the feedback. Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Came across this app after encountering an issue with my iphone being stuck in bootloop. As the fixppo site mentions the exact same issue, i had some hope that it might work. I contacted the chat and enquired more. They gave feedback that it might work. I went ahead to purchase the app. After trying over 30times and contacting tech support, no resolution could be done.
After sharing my above review, team has sent alot of spam to insist on review. I have lowered my review as they were way too pushy.
The highlight of this situation is Chloe's service.
Dear customer,
We are sorry to hear that the program didn’t work for you. I apologize sincerely for this inconvenience.
Would you please tell us your order ID or the email address that you used to make the purchase?
Then we will check and help you solve this problem.
Thank you for your cooperation.
IMyFone Support Team
I coud not remove my screentime passcode and had gotten up to 20 attempts before I had no idea what to do and eveyrtime i tried to use apples forgot passcode opthion it would count as another failed attempt. This works and saved me a trip to the apple store.
Dear Ryan,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Very helpful support although did not fix the problem. Would give 5* but the full refund process was a little difficult, however we finally got there.
Dear Tony,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
I received fantastic service from these software experts.
It was a fantastic purchase that solved a long running problem for me.
I wish to recommend Sakara who was the agent that I dealt with who
Did a brilliant solution for my software problem.
Dear James,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team
Unfortunately the product didn't solve my problem but they did their best to help me and then honored their refund policy. Couldn't ask for more.
Dear Stephen,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
This is an amazing app and good customer service. Help me to back up photo message,
I recommend itransor for Line!
Dear Jim,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Great customer service answering fast very helpful
Dear isaac,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
The software is user-friendly and reliable, and the after-sales service is very well, really help me a lot, awesome!
Dear Clyde,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Needed help transferring my license to a new computer and their support team and Chloe were first rate. I've used iMyfone D-back for several years and it's great for recovering data from iTunes back-ups, especially when you no longer have the hardware. Love it.
Dear Alan,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
From the company when D-Back failed to recover iPod Touch 7th generation (with their misspellings):
We are sorry to tell you that the data cannot be recovered directely from a disabled device. Cause your iPhone can't trust the computer where you install the program, so the program has no access to the data on your iPhone. So hope you could understand.
Our program can recover data from a disbled device on condition that there is backup.
Dear customer
We are sorry to hear that the program didn’t work for you. I apologize sincerely for this inconvenience.
My colleague will contact you to check if we can provide you with a solution to fix this.
We will try our best to provide you with a satisfactory solution.
IMyFone Support Team
Fixppo saved us and may save us again, my daughter's Ipad kept crashing at startup and we almost lost all her work, Itunes wouldn't work, thank you Imyfone!
Dear Layla,
Thank you for the feedback. Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Technical Support Specialist Chloe has been really helpful to customer using iMyFone Fixppo App. Even it can't fix my iPhone restarting issue. Unlike ordinary customer service, Chloe has been extraordinarily supportive to me, give me some advice trying different ways. Although, it still can't fix it, iMyPhone still give me 100% refund.
If you have a challenge using iPhone, don't be afraid to try iMyPhone.
Thank you Chloe. One of the best customer support I ever experienced.
Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I am writing from London, UK. I have found iMyFone to be outstanding in terms of product and customer service. I required a change to my subscription, and the team were super-helpful. 10/10!
Dear Amandine,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
I contacted the site because the registration i purchased a few years ago did not currently work. They informed me it was for an older version but went ahead and upgraded me and gave me a new registration anyway! Thank you! The BEST!
Dear Maureen,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I'm very happy with the fast and professional support service. Thank you and best regards, J. D.
Dear Jiri,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Highly recommended to my friends and family for resolving any software issue running on iOS. It fixed my issue and the technical support team were fantastic. Thank you for helping me get more out of my old iPad!
Dear Lance,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team
Bonjour, suite à mon achat du logiciel, je ne suis pas parvenu à mettre mon IPhone en mode DFU après plusieurs tentatives alors j'ai contacté le service client afin de demander un remboursement chose faite à hauteur de 50%
Je suis très satisfait du professionnalisme de l'équipe
Merci
Dear salih,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I could no fix my device with the software purchased and ask for a refund and they refunded.
Dear ANDRES,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jason,
Thank you very much for your comment.
We are thrilled that you love your experience with us.
We will try our best to offer better products and support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team