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iMyFone Reviews Summary
iMyFone has a rating of 2.7 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iMyFone most frequently mention day money, factory reset and credit card. iMyFone ranks 2nd among Data Backup sites.
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Great customer service. Prompt reply to any addressed issues. Their Product I have purchased meet my expectations and more..
Though my search to find obscure. Jpg's ended in failure, the app did the investigation
Fairly fast. My biggest problem was the lack of instructions for a novice user, and waiting
For return messages from tech support, which must be half way around the world, not in
The US.
Dear Francis，
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
We bought the product to get the data of a deleted chat by WhatsApp and that's what the software did for 100%. Further more the support was very competent and reactive.
Dear Alexandre，
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I was very impressed with the service rendered by the support team during my time of difficulty in my iPhone issue. The support staff Wendy was very responsive to my call for help. She was professional and patient. The issue was finally resolved and here I am, a satisfied customer. I will strongly recommend the company's products and services to anyone. Thank you iMyphone
Dear Herman,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team
After several exchange with support the software (i. E. Unlock iphone did not work). They offered 50%, refund, which I refused since the software does not work as it is stated by the vendor. After the last exchange, support suggested to try a different cable, which did not work. Their support vanished in thin air. Do not buy this software it's a scam. Initiated refund procedure through PAYPAL.
Dear Lodovico,
Thank you for your comment and sorry for all the inconvenience.
We will check the problem and offer solution to you in the email, would you please check it later?
Thank you so much for your kind understanding.
IMyFone Support Team
I had flooded my iPad, and for that reason, it lost responsible for the keeping operation system.
I tried recovering it but not satisfactorily.
When I applied your software, iMyFone fixed the all. In the end, the iPad started operating again.
Dear Valeri ，
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
（wendy)Customer service staff can do the best way and service for customers, and win the rights and interests of customers. Therefore, I highly recommend this customer service, very good!
Dear Marco H，
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Thank you for all your efforts to resolve the issue when I purchased the license and the restoration was not successful. I was impressed by the fact that purchasing the PC version kindly helped me change the product and tried to help me even when I bought the wrong phone version.
Dear Friend D，
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
I purchased this software but my findings were unsuccessful. Nonetheless, I got immediate feedback after I cancelled and they were very helpful and kept in constant contact with me.
Although I didn't get through, I believe this is a great software and I appreciate their great service!
Dear Yassey D，
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Dear Aziz B,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team
產品很好，能解決我iphone問題，但我使用產品後經過不小心意外的錯購買了不適用的訂閱服務後，客戶服務都能幫我爭取 退款服務，及其他解決方案
特別是公司客戶服務Wendy，很快就幫我處理了問題，態度十分好，細心回覆， 值得推介，一定會介紹給朋友祝貴公司生意興隆
Dear Charlies C，
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
Don't trust they are using to install spyware on you device and steal personal and financial details
Dear Simon M,
I apologize sincerely for this inconvenience.
We could not find your email. Would you please tell me how did you contact us?
Would you please tell us your order ID or the email address that you used to make the purchase? Then we will check and help you solve this problem.
Thank you for your cooperation.
IMyFone Support Team
El servicio entregado es de primera, personas serias y dispuestas a ayudarte
Dear Fernanda，
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
I was really so happy, I had responses for any of my questions and Chleo had help me so much
Thank you
Dear Mourad H，
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
My phone had a hardware issue that could not be resolved with a restore/reset. True to their word, they gave me a refund in a timely fashion. Would definitely use again when needed
Dear John M,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team
I have trouble getting my lost iPhone Notes back.
Echo from IMyFone Support provided me with all the help.
His support and service make iMyFone stands out among all the peer data loss software.
Dear Annie C，
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team
My iPhone screen was frozen with the apple in the middle for around 2 days - I been in the apple store and they told me that I have to buy a new iPhone because my guarantee has been expire already.
So I just upload this program ( I have found random in internet actually has a good reviews but you never now) may be free for a different problems but for mine I just paid 21£ with a refund if the program wasn't work.
I have tried multiples times I can said around 10 times and finally work! So my advice is have a look in all videos read the instructions how to do it!
At the end I got all my information I didn't lose anything,
Apologies for my English. Good luck
Dear Alejandra C,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
I asked around my local retailers and phone providers and as soon as anyone hears iOS to Android they immediately said: no way, can't transfer the history. They use a different operating system.(iphone to samsung)
Luckily I found this software! It worked like a charm!
It's backup feature(free of charge) is pretty good that we can look all the images and videos that we have on the device in line, was pretty bumpy for a few days that it didn't restore at first((Restore function isn't free) but the technician Tony helped figure out which file caused the issue and once the extra step was done all my files from the time I backed up before was restored(within 4 work days)! Definitely worth the 1 month membership :D definitely Recommend!
By the way, when you buy a 1 month plan you may be subscribed for continuous charges, just make sure you cancel your subscription before the times up and there won't be any unnecessary charges(seems like a recurring topic when I was reading reviews myself.)
本來剛換手機遇到周邊的手機行/電信公司/周邊商品店 每個都告知無法把line 歷史訊息由iphone轉到android, 但還好找到了這軟體! 成功把我iphone的歷史訊息轉到我android的手機!(蘋果轉samsung)
隨然工程師Tony辛苦花了些時間研究問題來源, 但一找到原因就協助我可以把紀錄都拉到了新手機上! 我只有買1個月的服務但絕對值得! 強力推薦!
(而且備份功能還可以讓我們在電腦上看到全部聊天訊息及line內的全部照片/影片, 音訊, 等 附件也可以匯出, 改天來嘗試用這功能看看。)
小提醒: 你若買了一個月計畫請記得在一個月前去取消訂閱喔! 我看很多評語都有人反應有持續收費的問題。但你只要取消訂閱就不會有這樣的問題的。
Dear customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team
The support Tony took time and effort to debug why the transfer wasn't successful. It worked out and successful completed the task. I would say this software is a life saver for those who jumps between iOS and Android. If you want to keep LINE record, this software will do.
Dear Michael,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better product for our customers.
IMyFone Support Team
I purchased some software to fix my iPhone issues and sadly the software wasn't suitable as my phone turned out to be un-fixable. IMyFone were very helpful and given my circumstances gave me a full refund which was greatly appreciated. Many thanks.
Dear John,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ahmad，
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team