You came to the worst company in terms of support.
-It takes ages to solve a problem; once the problem is fixed, it is fixed for the day only.
-The support team are not professional; when they coordinate to investigate about a technical issue they blame it on third party for not providing the information.
-They can mess up with your business if maintenance is not paid; once they have remote access to your system they can stop their services from functioning unless paid.
- Their accounting department is a mess. They are unable to maintain the proper document for the service billing.
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