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iMobieReviews 74

1.9

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iMobie Reviews Summary

The company exhibits a mixed reputation, with some customers praising the functionality and user-friendly design of their software products, particularly for data management tasks. However, a significant number of reviews highlight persistent issues with customer service, including unresponsive support channels, difficulties in obtaining refunds, and software that fails to perform as advertised. Many users express frustration over delayed responses and inadequate assistance, leading to a perception of the company as untrustworthy. Overall, while there are positive experiences, the prevailing sentiment suggests that potential customers should approach with caution due to unresolved service concerns.

This summary is generated by AI, based on text from customer reviews

service
50
value
48
shipping
38
returns
43
quality
46

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RU
1 review
0 helpful votes
Follow Esteban J.
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I bought the AnyTrans product for them, after reading their website as a tool that migrates chats from Android to iPhone seamlessly, via Google Drive. They offered guarantee of money back. After two weeks trying to use the tool, following all instructions, it proved useless and a scam. Writing for the money back was also a waste of time; they replied fast but kept asking questions and to do things after I clearly mentioned the product did not fullfil my needs and I ended up already losing the chat history as I needed the phone asap.

Date of experience: July 22, 2025
KR
1 review
0 helpful votes
Follow M K.
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It's a scam site
March 2, 2025

DO NOT BUY THEIR PRODUCT!
DO NOT PAY ANYTHING!
IT DOESN'T WORK AT ALL!
IT IS VERY FRAUD!
THEY DON'T GIVE ANY REFUND!

Date of experience: March 2, 2025
North Dakota
1 review
1 helpful vote
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I have been scammed like many others AVOID!
February 6, 2025

I have been scammed like many others. This company uses the facade of positivity to wear the customer down, while providing next to no assistance, nor refunding money because the product and their scammy overseas lame jackassery fully SUCKS. You guys are bowel cancer...and like clockwork I receive this seemingly formal reply "We are so sorry...etc." The company's help page w chat does not work, and the website is set up to check all the boxes of appearing legit, but the function of the website is only to take your money, not to help with uninstalling this malware, nor get a refund. They state a 90 day refund policy, but whether they will allow you to upload your information, (which they don't) to get the refund, because the software does not work. This is a bad option for folks. If you go to their website, they offer everything to help a needy freaked out mac or pc user with their myriad of issues. They prey on the anxiety of needing help an unwitting person with sensitive data and fear of losing that data. The positive reviews are AI, or fake. Read past the "positives" and read the true negatives and you'll get the idea. I now have to cancel my credit card to avoid them charging my card again,( as I see others have experienced). Im not one to write long missives, but this company is a scam. Upon searching the company profile, its an fraudulent offshore Chinese company in Chengdu, China, with 1 employee named Frank Kong (seems like a fake name doesn'T it?). Don't be an idiot like me.

Date of experience: January 6, 2025
Maryland
1 review
0 helpful votes
Follow Erik V.
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The product gave me a sense that it could rescue my contacts but it did not restore anything, I asked for a refund but never even heard back. Don't waste your money.

Date of experience: September 3, 2024
Missouri
1 review
0 helpful votes
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Imobie
March 2, 2024

Dont buy this product they will try not to give you a refund and it doesnt unlock your device complete scam
Still looking for my refund
Plus you get late response when trying to get help. If you are smart you will look past this application

Date of experience: March 2, 2024
New York
1 review
0 helpful votes
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I bought phonerescue from them and the support I received to get it to work was ZERO. It's a buggy software that also causes system issues and it requires you to root(they suggest using other scammy harmful apps for this step as well). It's a waste of time. And then I opened a ticket to refund which has been pending for the last 5 days. I don't think I am getting back my money.

Date of experience: February 11, 2024
Switzerland
1 review
0 helpful votes
Follow CHab R.
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My lifetime license is not honored! I purchased a lifetime license of the AnyTrans app for Mac, which has since become AnyDroid.

I just changed computers and my license number no longer works, so it should be replaced.
For 2 months I have been asking for a new license number, after 6 emails or tickets triggered by iMobie, NO RESPONSE received, complete silence, as if I did not exist. So no respect for the customer.

I feel ripped off and I'm very angry the only advice I can give is: don't buy anything from iMobie, it's a bad company.

Greetings from Switzerland, R.C

Date of experience: February 2, 2024
Switzerland
1 review
1 helpful vote
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Scam
January 10, 2024

I bought products, I didn't receive my activation code, sent many messages to fix it but no one answered. I requested a refund, the page has a problem...weird.

Date of experience: January 10, 2024
GB
2 reviews
1 helpful vote
Follow Martin K.
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They robbed me of over £50. They sell software that does not work with new phones, which they do not inform about. The money cannot be recovered, PayPay cooperates with these thieves. Stay away from them, they are a bunch of cheaters and liars. Report the site as a scam.

Date of experience: January 8, 2024
France
1 review
0 helpful votes
Follow j K.
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Bad experience
October 10, 2023

Bad experience, bad quality, bad support no any ticket answer.
Bought anydroid to backup a phone despite following all advises and thorough rehearsals no connection were possible.
Asked for a refund and no answer.
Better try another solution...
Its a steal.

Date of experience: October 10, 2023
Pennsylvania
1 review
0 helpful votes
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SCAM STAY AWAY.
October 6, 2023

Scam stay away. They will try to steal your money and they never respond after your purchase. They sent me fake codes that didn't work. And never responded to any email or Facebook message. YOU HAVE BERN WARNED

Date of experience: October 6, 2023
New Zealand
1 review
0 helpful votes
Follow Kei K.
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I bought Droidkit to download call logs and text.
But I couldn't download the call logs, so I contacted the support center.
At first, they replied to me with some ideas for solving a problem, but still I couldn't...
So I sent an E-mail again, then no reply.
I used another app(a different company) and got all the call logs.
So I wanted them to refund me.
But they didn't let me submit a refund request that day.
So I sent an E-mail to the support center to explain that.
Still no reply, and still not letting me send a refund request.
Now I feel they scammed me...

Date of experience: October 1, 2023
Maryland
1 review
0 helpful votes
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RATS
September 10, 2023

This company just still u money that programs don't workin RATS don't buy lemon‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

Date of experience: September 10, 2023
GB
1 review
3 helpful votes
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FAKE CLAIMS
August 11, 2023

The app for resetting/recovering an IPHONE doesnt not work on IPHONE 14 PRO MAX. They are very quick to refund money possibly because they know that their software is hit and miss. The wording of their emails, grammatical errors show that this is some two-bit company making quick money.

Date of experience: August 11, 2023
California
1 review
1 helpful vote
Follow Macie S.
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I forgot my Samsung lock screen password. A friend recommended DroidKit to me and it quickly unlocked it.

Date of experience: July 26, 2023
Canada
1 review
1 helpful vote
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They give 60 days money refund guiranty and their refund request form doesnt work.not recommended. This kind of companies make internet an untrustworthy place to do business.

Date of experience: July 23, 2023
Illinois
2 reviews
3 helpful votes
Follow Angela J.
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I was trying to solve a crisis and this thing billed every 90 days. Very subtle. But in this world of scams for profit, find another way to solve your problem. It didn't even do that for me!

Date of experience: July 4, 2023
Washington
1 review
1 helpful vote
Follow Ashley F.
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Using AnyTrans for a while, it offers various useful functions, the main for me being the extraction of text from your iPhone or iPad. Imagine that you need to keep some nasty texts that someone sent you. This product can help you do this by easily allowing access via the backup.

Date of experience: April 26, 2023
Pennsylvania
2 reviews
3 helpful votes
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Scam Unlock does not work
February 8, 2023

There instructions are outdated and after you follow the steps the software does nothing. The support sucks and they refuse to allow you to get a refund without closing their ticket which they won't let you close.

Date of experience: February 8, 2023
Hungary
1 review
2 helpful votes
Follow Osztopányi L.
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Don't use this sh*t
February 7, 2023

I bought Apptrans lincence, but never send the activation code.
Not answer the contact form, via email, or livechat(not live), or support ticket or my request refund.
But this stu*id imobie it doesn't suck.
Paypal get back my money. Thanks Paypal!
SCAM imobie!

Date of experience: February 7, 2023