IM-Entertained.co.uk Reviews Summary
The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
Avoid this company as much as you can, it is totally scam and fraud. I booked a Stripper for Stag weekend but is never turned up. On the time every thing was messed up They did not return my money yet. It was worst experience using them.
We could not believe what €50 per person got us, but the main thing that everybody agreed on was the great service and the sense of security and safety we felt.
One member of staff in the IM-Entertained even went on my phone and spoke to my friend to give her directions. In Brooks even though we were of course late again, the staff could not have been more accommodating. I have never been in such a helpful and friendly.
I love all your communications with your lovely sense of humour and how you always keep the customer in the loop.
You guys have the greatest customer service I've ever seen!
The guy doing the cocktail making class was incredible, so helpful and fantastic at his job.
I have just returned from my hen weekend in IM-Entertained and can I just say your facilities and service were outstanding.
That's why I keep coming back - its run by reasonable humans not machines
Today you're getting my 5* service award. I wish i could give you 10!
To management and staff – A huge thank you for a brilliant hen party.
You guys are the best! Impeccable service every time.
I wish to say thank you again and I must say your company has been wonderful. Top marks.
Just want to say thank you for the funniest and most impressive way I have ever bought anything. Brilliant, amazing. Made me laugh so much with dwarf show.
The dance instructor was fab and friendly! Place was lovely and we all enjoyed the all you can eat breakfast to help cure our hangovers! Was fab would definately reccomend again!
The dirty dancing experience was so much fun! We are even performing the routine we learnt at her wedding!
IM-Entertained was a great company to deal with when booking my friends hen weekend, helpful and efficient!
The staff were so helpful through out the whole process and made it all as simple as it could be. I have already recommended them to everyone i know and will be using them again myself.
IM-Entertained organised us an amazing hen do! Everything ran so smoothly and was such good value. Everywhere we went the staff made the bride to be feel very special.
Thank you for the excellent customer service! I will be sure to tell all my friends about IM-Entertained and what a great place you have!"
We had read reviews before we booked and being honest we didn’t believe it was as true as was state. I can honestly say that this was THE BEST service I have ever received as a hotel guest in this country.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members