I tried to cancel my order right after I purchased. They said the items were made when the order was placed. After 9 days I had not received a ship confirmation - again they told me all items are made when ordered and it took awhile. OK. After a month I finally got it and the material is so cheap. The images are good and clear but the items are way overpriced for the quality of the fabrics. If you order a hoodie be aware it is not for keeping you warm. Items are shipped from China when they are ready and shipping takes more than a week itself. I posted a review on Facebook page and it was immediately removed. The reviews mostly show a picture of a pet - not an owner so it is doubtful that real people other than someone at iloveanimalsclothing.com actually posted it. They are probably posting their own reviews.