iLookGlasses has a rating of 4.7 stars from 840 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.
I buy my glasses from here every time! Super easy ordering, quick delivery and good quality!
My glasses arrived and were great! At first they seemed tight to the fit but are awesome now
Helpful land picked up on one of our errors before making the glasses
Very useful information and guide to ensure you make the correct purchase.
Great service received glasses quickly. Needed to have them fit would order again.
Great customer service!
Reliable and quick to response
Great prices fast service. Easy to order. Awesome!
Awesome. Always just what I ordered. Will continue to use this site in the future. Very happy..
Lots of styles to choose from. User friendly site. Helpful customer service. Great Pricing.
Excellent customer service...speedy response through email. Highly recommend.
Used it many times over the years. Was always satisfied with glasses
Easy choosing, great selection, and glasses are perfect. Highly recommend this site.
Great experience ordering my 2 pairs of sunglasses
The salesgirl was extremely helpful
Pleased with quality and the service I have received
Fast delivery great glasses...super prices. Never buy eyeglasses anywhere else
Excellent,quality,service,selection is second to none.
When I received the frames and tried them on they were too big for me.
Did not have the glasses i wanted so had to order another pair.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at iLook@iLookGlasses.ca
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.
Thank you for reaching out! Your returned purchase has been completely processed and fully refunded. Please allow 1-2 business days for the refund to be reflected in your account. You may also try to verify your refund with your card issuing bank. Do not hesitate to let us know if you have any questions or concerns!