business logo of iLookGlasses

iLookGlasses

Overview

iLookGlasses has a rating of 4.7 stars from 839 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.

service
73
value
6
shipping
6
returns
3
quality
759
This company responds to reviews on average within 12 days

Instant Feedback

1,456 reviews
How would you rate iLookGlasses?
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Canada
1 review
1 helpful vote
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Amazing
March 27, 2025

Great service and quick. Only thing is I'd love to try on the glasses via webcam before hand to see the look.

Date of experience: March 17, 2025
Zoey D. iLookGlasses Rep
1 month ago

Thank you so much for your kind words and positive comment! We're thrilled to hear that you're amazed with your purchase experience with us. Your feedback means the world to us, and we're grateful for your support.
Yes, we have our Virtual Try On mirror on our website that you can use so that you could try on the items via webcam, then you can see how you look when you wear the frames that you select.
If you ever need help regarding our Virtual Try On feature, feel free to reach out – we're always here to help!

Canada
1 review
1 helpful vote
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They are very comfortable and very lightweight I'm very happy with how they turned out thanks

Date of experience: March 17, 2025
Canada
1 review
1 helpful vote
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New Glasses
March 27, 2025

Easy ordering process, great price and quick delivery, very happy!

Date of experience: March 17, 2025
Canada
1 review
0 helpful votes
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Second Time Happy Customer
February 6, 2025

I have used your services twice at different times and have been very happy with both purchases. You were recommended to me by my daughter who also made purchases from you and was happy with your services, as well.
Thanks,
Gary R.

Date of experience: January 27, 2025
Canada
1 review
0 helpful votes
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Very good experience with iLookGlasses
April 27, 2025

Everything was good except that the Transition Lens could have been darker in the bright sunlight.

Date of experience: April 17, 2025
Canada
1 review
1 helpful vote
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I would shop here again.
April 27, 2025

I was concerned about ordering online but I am happy with my experience.

Date of experience: April 17, 2025
Washington
1 review
0 helpful votes
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Always Great!
April 27, 2025

Such an easy way to find and purchase glasses from your own home!

Date of experience: April 17, 2025
Canada
1 review
1 helpful vote
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Great price
April 27, 2025

Love my new glasses, price and style are great, will buy again

Date of experience: April 17, 2025
Canada
1 review
0 helpful votes
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Recommend
April 27, 2025

Good products, quick delivery, excellent customer relations. I love my new glasses!

Date of experience: April 16, 2025
Canada
1 review
0 helpful votes
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Very good product and service
January 26, 2025

I am a repeat customer with iLookGlasses. The website is user friendly, convenient and most importantly economical. The product quality is good. Value for money. ILookGlasses always has offers which I enjoys. Best experience from past many years. Recommended.

Date of experience: January 16, 2025
Canada
1 review
1 helpful vote
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Great glasses and price.
March 10, 2025

Very pleased with the ordering, fast shipping and the price. I am also pleased with the look of my new glasses.

Date of experience: February 28, 2025
Canada
1 review
0 helpful votes
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A++++
March 6, 2025

Love my glasses...good quality.this is my 3rd pair and I would buy from them again when my prescription changes

Date of experience: February 24, 2025
Canada
1 review
1 helpful vote
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Very satisfied with both frame and lenses
January 30, 2025

Very easy online transaction to order frame and lenses. Both were exactly as described. Optical centres of lenses properly placed. Am very happy with my purchase.

Date of experience: January 20, 2025
Canada
1 review
2 helpful votes
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As a 'three-peat' client, I couldn't be more satisfied. Over the past several years, I've returned to iLookGlasses again and again for prescription glasses. Each and every time, I have been totally and completely satisfied with the results, in the quality of the product, and of course in the price. I have, and will continue to recommend iLookGlasses to family, friends, and even people I don't know.

Date of experience: January 16, 2025
Canada
1 review
0 helpful votes
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Excellent service
January 29, 2025

I highly recommend this site for anyone that would need prescription glasses. The quality is great and the service is timely. I will be using it again.

Date of experience: January 19, 2025
Canada
1 review
0 helpful votes
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I trust them.
January 27, 2025

I have purchased glasses from iLook for about 10 years. I always got decent quality glasses and a sense that they cared because I would get a phone call if they needed clarification on something.

Date of experience: January 17, 2025
Canada
1 review
0 helpful votes
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Great Customer Service
January 26, 2025

Always receive great customer service. They reach out and confirm details before processing the order and they arrive fast and as expected. Great prices too

Date of experience: January 16, 2025
Canada
1 review
0 helpful votes
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Agents checked on details regarding my prescription, checked on discounts I was eligible for and made appropriate changes to my order

Date of experience: February 3, 2025
Canada
1 review
0 helpful votes
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Easy to use, good selection
March 6, 2025

Very convenient, and help is available if necessary, arrived quickly

Date of experience: February 24, 2025
Canada
1 review
0 helpful votes
Follow Walter four-eyes forever K.
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Good, once you start. I would have appreciated an overview of process, as initially was not sure how you made sure glasses fit.
Was disappointed that you could not more easily filter your search to only see frames that are close to fit. Especially you had my prior order. You did catch an error with pupil measurment, but software should have prevented error, or flagged the difference to prior order sooner.

Date of experience: October 10, 2024