website thubmnail of IGVault

IGVault

How would you rate IGVault?
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Netherlands
1 review
2 helpful votes
Follow Marcel V.
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Scam endorsement
April 23, 2021

They endorse scammer because when you buy a Korean account they can just take it back with their number. After all, all Korean account needs a number registered to them. So once you pay a few months later they take them back and then you tell them about it and they can't help you because you as a buyer have almost no proof of purchase. After all, they say" they want to protect the seller but they don't protect themselves, the buyer. I Have bought 12 overwatch account and all 12 have been stolen back by the seller and I tell them that and they cant help me.

Date of experience: April 23, 2021
Saudi Arabia
1 review
2 helpful votes
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Basically i bought an account and it was working fine and i liked it, after the 15 days of guarantee passed the owner of the account changed the email and the password, i tried to talk to them and they said that the 15 days passed and they cant do anything ( they dont even care literally, their English is broken and they are scammers), so i tried talking to league support and they changed the email back to my proper email, anyway after 8 hours the account owner changed it back, i cant do anything cause his original email was used in this account so he can change the email whenever he wants it's so easy, i am not lying Seriously this site is so bad i'm so ashamed that i bought an account from them, i used paypal so ima try to get a refund tho but just stay away from this site.

Date of experience: April 5, 2018
Hong Kong
1 review
1 helpful vote
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Late delivery
April 9, 2022

Really. Bad service. Wait for more than 24 hours for nba 2k22 mt coin and nothing gave to me. And customer service seem like can't contact the seller and the seller never reply me. Really disappointed.

Date of experience: April 9, 2022
New Zealand
1 review
3 helpful votes
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They scammed me for hundreds of dollars and support staff are absolutely terrible. Also assumed that i was lying when they had 0 proof that i was lying and i had all the proof to prove i was not lying. Showed them the proof and they completely ignored it and when on to still say i was lying with still. 0 proof. DO NOT buy of these scammers. I will be charging back through my bank as they refuse to refund my money.

Date of experience: April 16, 2020
GB
1 review
2 helpful votes
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Terrible service. Lie about delivery times. Lie about warranty. Lie about money back guarantee. Lie about managers locations. Lie about times available. Lie about suppliers and discussing with them.

Basically, avoid like the plague. So SO many better sites out there for people to use that aren't these guys. The worst service I think I have ever received.

Date of experience: December 20, 2019
Morocco
1 review
3 helpful votes
Follow Youssef M.
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Scam website, he give me already used key, when contact support he give us 48h to check, after 48h pass, say again give us 24h/48h to check
When open paypal case, he say please close it to solve your problem. Funny scam website

Date of experience: September 11, 2019
KR
1 review
0 helpful votes
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RIP OFF DO NOT BUY
June 18, 2020

RIP OFF DO NOT BUY.

This website is fast and accurate for the most part. However, I bought an account for League of Legends and after receiving the account I was in a discord playing on the account. Very big well known discord. I was approached by someone who recognized my name being the same name as the account I bought and they said that the owner is taking the account back.
I messaged the seller after being unable to log in as the password had changed and i got very little replies and I am unable to contact that seller again after requesting a refund. I also am unable to live chat is it redirects me back to the seller who which is not responding and I am no longer able to message.
My conclusion is that site will sell you accounts then take them back if they want them and refuse to refund you. Rip off and I do not recommend it.

Date of experience: June 18, 2020
New Jersey
1 review
1 helpful vote
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Scam Scam Scam!
September 11, 2019

Bought Overwatch account 9/5/19 was stolen back 9/7/19. Changed password on account and changed the security question, even used an authenticator but the email was Chinese so couldn't change the password. They had access to everything and stole it back in 2 days. Customer service didn't provide any help

Date of experience: September 11, 2019
GB
1 review
0 helpful votes
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Bought 1M Fifa points, after waiting 3 weeks when it says 3 days they delivered 500k, then when I asked for the rest of the money they said they can't do it because it's been closed even though they only delivered half?
Emailed since and say there's nothing to do I've been scammed out of £85 please do not use.

Date of experience: November 16, 2021
Bahrain
1 review
2 helpful votes
Follow mohamed a.
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Thare is a lot of complain about the seller that he is scamming the people.the site thare are supporting scammer. Still his is in the site scammeng others
After one week from buying the account he ask epic games support to restore the account. Now i lost my account and money.

Date of experience: June 26, 2021
Germany
1 review
0 helpful votes
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Scamming people
September 14, 2022

This site is only about scamming people, there is no real support that will help you, they will never refund you any money, and the accounts are getting banned because they use stolen credit cards, and also they dont care about any custommers

Date of experience: September 14, 2022
Netherlands
1 review
3 helpful votes
Follow Jim J.
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Website is full of scammers, you buy something and they steal it back after the warranty time expires. IGV doens't help you solving the problem. Trust me, don't but anything from IGVault.com if you dont want to lose your money. Website is full of scammers!

Date of experience: February 18, 2023
GB
1 review
0 helpful votes
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Good
January 11, 2020

Bought loads of coins from them no ban no hassle there within 30 mins max very quick and efficient also if you ask nicely sometimes they give you discount on the live chat support.

Date of experience: January 10, 2020
Germany
1 review
0 helpful votes
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Even 1 star is too much.
IGVault has a 7 days guarantee for the account. After exactly 8 days the owner withdraws the account. The support only ignores you then.

The same happened with 2 accounts, I now hope on PayPal that I get the money back.

DON'T BUY FROM IGVAULT!

Date of experience: June 1, 2019
Switzerland
1 review
2 helpful votes
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Thanks 100% legítimo
August 22, 2023

Works fine, the only reason i dont rate 5 stars is bc i had to wait more then 1 minute.Really good seller gets back to you when u need him everyone buy off him 100 trustworthy

Date of experience: August 22, 2023
Arizona
1 review
1 helpful vote
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Do not trust!
June 22, 2019

I bought an overwatch account just a few days ago and turns out the seller changed the password when I bought it! I contacted customer support and they said they would try to remove the 2nd password you get when you log in. It didn't work so i applied for a refund and they said and i quote " do not worry we will CONSIDER to refund you or give you a new account." Seriously? Always check reviews first or you'll get scammed like me.

Date of experience: June 22, 2019
Pennsylvania
1 review
0 helpful votes
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Absolute scam
October 15, 2021

Absolute scam.
To be honest, one of the most shady companies I have dealt with.
Ordered in-game currency, for 1 hour delivery. Delivery never materialized. Contacted the seller multiple times, no reply. Contacted their customer service, got brushed off, telling me seller will respond sometime in the future, and not willing to help with refund. Waited another day, still nothing. Contacted Customer Service again, letting them know that there is still no response or delivery. Opened dispute on PayPal.
Customer Service told me they will not deliver or refund unless I close the dispute! So essentially, they want me to deprive myself of any payment protection, and trust them to deliver or refund after all the treatment they have put me through. Funny thing is, a refund would close the dispute on PayPal, but they won't do that... So here we are... A company that does not deliver or refund the orders, and blackmail you in order to even have a chance to get your money back.

This service is an absolute joke.
Steer clear. There are plenty of more reliable and more honest sites out there.

Date of experience: October 15, 2021
Germany
1 review
0 helpful votes
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I ordered 500k fut21 coins and they delivered in time but 24 hours later my entire Team worth over a Million was stolen. They dont give a $#*! for customer... they are only gamblers. Stay away from them. The Service Support is a Joke, the only thing that they can say is the guarentee time is over.

Date of experience: June 6, 2021
France
1 review
0 helpful votes
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I made a 65€ purchase yesterday (réf: GLD**************) which was never delivered to me.
The seller tried to scam me with a "you have to pay again because you have been debited twice" and almost made me paid another 130€ on top of the 65€.

Moreover, I tried to contact the live support, they said "we won't do anything, it's your fault that you have been scammed by one of OUR sellers, we won't do a refund so f*** off"

I highly discourage anyone from buying there, don't expect anything from your "3 days guarantee" which is just a concept apparently

Date of experience: March 19, 2021
New York
1 review
8 helpful votes
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At first I thought this was a great safe site to purchase from. BIG MISTAKE! As soon as I checked my statements it very clearly showed they had charged me twice, one exactly after the other. After spending a week dealing with the horrible customer service team a "manager" got back to me saying "we only charged you once" despite sending evidence from my bank proving they charged me twice. Unless you want to get ripped off DO NOT USE THIS SITE

Date of experience: January 2, 2020

Overview

IGVault has a rating of 2.2 stars from 464 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGVault most frequently mention customer service, fortnite account and original owner. IGVault ranks 101st among Virtual Goods sites.

service
171
value
169
shipping
161
returns
166
quality
168
This company responds to reviews on average within 77 days