• I Fly First Class

I Fly First Class

Overview

I Fly First Class has a rating of 5 stars from 1,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with I Fly First Class most frequently mention customer service, travel agent, and good deal. I Fly First Class ranks 8th among Travel Agency sites.

Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Provided a very good customer service and the price!
  • Got my tickets to Hong Kong in business class from Dmitry and very happy with the price.

Critical highlights

No critical highlights yet

How would you rate I Fly First Class?
Top Positive Review

“Amazing service and the lowest prices on business class”

Lucas F.
8/24/23

Dmitry and FlyFirst team helped us to secure our vacation to Croatia. When we first looked at Business Class tickets, the prices were so high that we almost wanted to cancel our trip to Europe. But then we contacted our friends and they have recommended giving a try to Dmitry. Dmitry found us the same tickets for 30% less than what we saw online. He also went beyond that by assigning us seats on all of our flights so we were sitting together.

Top Critical Review

“The Worst Service Ever”

Carol L.
6/12/21

Dmitry has been missing in action ever since I paid for two multi city tickets to Italy two weeks ago. He claimed to have gotten me two business class seats with Lufthansa, but a Lufthansa agent informed me that no tickets had been issued nor was there a confirmation number for flights. In addition, Dmitry knew nothing about covid tested flights until given that information by me. He assured me that he would take care of ticketing issues with Lufthansa and would telephone me and send flight information by email. This has been a terrible experience. A scam operation. Beware!

Reviews (1,408)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (71) business class (98) business trip (35) travel agent (26) travel agency (21)
Thumbnail of user lucasf131
1 review
0 helpful votes
August 24th, 2023
Verified purchase

Dmitry and FlyFirst team helped us to secure our vacation to Croatia. When we first looked at Business Class tickets, the prices were so high that we almost wanted to cancel our trip to Europe. But then we contacted our friends and they have recommended giving a try to Dmitry.
Dmitry found us the same tickets for 30% less than what we saw online.
He also went beyond that by assigning us seats on all of our flights so we were sitting together.

Thumbnail of user alexanderm847
1 review
0 helpful votes
August 30th, 2023
Verified purchase

My travel experiences have been incredibly enjoyable, all thanks to Dmitry's exceptional expertise in the field. With Dmitry's guidance, every journey has become a captivating adventure. Their ability to uncover hidden gems and their deep knowledge of diverse cultures have enriched my travels beyond measure. I can't emphasize enough how Dmitry's insights and recommendations have added a unique and delightful dimension to my trips. If you're looking for extraordinary travel experiences that will leave you with cherished memories, I wholeheartedly recommend Dmitry as your go-to travel expert.

Thumbnail of user melaniae3
1 review
0 helpful votes
September 14th, 2023
Verified purchase

If customer service means something for you these are your guys. I had multiple changes to my plans and my agent Julia was very easy to work with and very efficient. Calling the airline was always a nightmare with the long hold times but calling my designated agent was so much easier. This company has a very competitive prices also, so I found my go to travel agency that I'm very pleased with.

Thumbnail of user paulm4751
1 review
0 helpful votes
June 13th, 2023
Verified purchase

My business class flight to Frankfurt was an absolute delight. The journey felt incredibly short, as time flew by seamlessly, and before I knew it, I was already in Germany en route to my meeting. The opportunity to rest during the flight allowed me to arrive fresh and ready for my business engagement. Thank you!

Thumbnail of user helenm1588
1 review
0 helpful votes
June 12th, 2023
Verified purchase

It was my first time to buy tickets with flyfirst. And I am so much satisfied. Donna responded very quickly giving me the best prices for my business class flight. Definitely I will return to them.

Thumbnail of user louisalexandree
1 review
1 helpful vote
February 9th, 2023
Verified purchase

Dmimtry always enables me to fly business or first at great discount without the need to be stuck with a company. He is very responsive.

Thumbnail of user henrym424
1 review
2 helpful votes
January 17th, 2022

"I Fly First Class" company gave me the flight I needed at the best possible price. Saved me $80 over the nearest competitor. I will definitely be using them again and again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexy113
Alex Y.
7 reviews
0 helpful votes
July 26th, 2019
Verified purchase

Very good service with some caveats. I'm happy about the price. I wish I don't have to book it over the phone, in the day and age I want to do everything online. But the price was good. Thanks

Thumbnail of user alexl200
Alex L.
4 reviews
2 helpful votes
March 4th, 2020
Verified purchase

I'm glad I found Dmitry from flyfirst. I needed super last minute flight to Australia and everything online was like $10k. Dmitry was able to get me first class confirmed ticket for $8k. Qantas suite was amazing and it was the best flight experience I've ever had on this long journey. Give him a shot if you need international business or first class ticket, he's very quick to respond and will take good care of you. Alex

Thumbnail of user lenid
Leni D.
1 review
2 helpful votes
February 15th, 2020
Verified purchase

Here is what I love about BookMefirstClass. The thing is, there are a lot of legit sites and apps out there for finding and booking flights; but if you book with them and decide you want to change/cancel your reservations you are just going to have a huge headache. BookMeFirstClass separate themselves from their competition due to their superb customer service. Very detailed and timely! Trust me.

Thumbnail of user caroll1131
1 review
4 helpful votes
June 12th, 2021

Dmitry has been missing in action ever since I paid for two multi city tickets to Italy two weeks ago. He claimed to have gotten me two business class seats with Lufthansa, but a Lufthansa agent informed me that no tickets had been issued nor was there a confirmation number for flights. In addition, Dmitry knew nothing about covid tested flights until given that information by me.
He assured me that he would take care of ticketing issues with Lufthansa and would telephone me and send flight information by email.
This has been a terrible experience. A scam operation. Beware!

Tip for consumers:
It would be helpful to know that Dmitry has questionable business practices.

Service
Quality
Thumbnail of user natasham67
Natasha M.
2 reviews
0 helpful votes
February 27th, 2020
Verified purchase

IFlyFirstClass is awesome. I don't usually book from 3rd party ticketing companies because I'm afraid to run into problems, especially with cancellations. IFlyfirstclass is different. They always sort things out in a timely manner. They are also very proactive in informing you about your flight details. Just book one flight and you will know what I am talking about.

Thumbnail of user abbyc22
Abby C.
1 review
1 helpful vote
February 21st, 2020
Verified purchase

I've been using the services of Iflyfirstclass for many years but my recent booking with them for my flight in Europe is one awesome experience in terms of customer support. I would like to thank Dmitry, who assisted me and got in touch with the airline company and sorted the issue.Dmitry's response time was very prompt (less than an hour time!! instead of 48hrs turn around response for customer support) that my ticket price difference concern was resolved.

Thumbnail of user wilsonn11
Thomas W.
1 review
1 helpful vote
May 4th, 2020
Verified purchase

We had a vacation planned for Asia but had to cancel because of the pandemic. In cases like this, it would take time for me to get hold of airlines, the best thing about booking through iflyfirstclass, is that you don't need to deal with airlines directly, it's like having a personal assistant that handles your flight. You call them and they take care of everything for you. Can't wait to book with them again.

Thumbnail of user franky32
Frank Y.
2 reviews
20 helpful votes
February 5th, 2020
Verified purchase

IFlyFirstClass is just amazing. I went online and I find the reviews very accurate. Whenever I've had to make an itinerary change they are very easy to deal with even with last-minute changes due to reasons beyond our control. Like there was one time when we've been delayed and had to deal with some changes, their customer service is very easy to deal with and very professional. I have never been disappointed.

Thumbnail of user austinm59
Austin M.
1 review
0 helpful votes
December 17th, 2015
Verified purchase

I ve been working with IFFC for the past 4 years. And they always save money for my business trips. My new trip coming up in January and I will fly with them again.

Thumbnail of user richarde93
Richard E.
9 reviews
0 helpful votes
March 26th, 2020
Verified purchase

Because of this pandemic, I have to cancel my business trip to San Francisco. I was a little bit worried about getting mt refund but thankfully Victor processed a full refund within 24 hours cancellation sorted on the line. I really recommend them. They understand the severity of the issue and they act accordingly.

Thumbnail of user oliviaa57
Diane A.
1 review
0 helpful votes
February 27th, 2020
Verified purchase

It's my first time booking with Iflyfirstclass and I wasn't sure what response I would get from them when I emailed a concern about a booking I had made. I couldn't have been more pleased, they called the airline directly and the issue was resolved, and afterwards Victor proactively contacted me to check if everything was now ok. I have total trust in IFlyFirstclass as reliable company that cares about the customers it works on behalf of.

Thumbnail of user karruecheb
Karrueche B.
1 review
0 helpful votes
March 27th, 2018
Verified purchase

The other day, I was looking for a flight to Europe. Wanted to leave on the very next day. I called I fly first class in the early evening, and got the ticket several hours later. Amazing! That was super quick. Customer service was on the top.
Recommend!

Thumbnail of user barryn22
Barry N.
2 reviews
0 helpful votes
February 5th, 2020
Verified purchase

Victor is a great IFlyFirstClass representative. What an excellent service he provided me over the phone. He should be rewarded for being a good employee. I would keep giving my business to IFlyFirstClass just because of having perfect employees in their company to help the customer with so much patience.

Thumbnail of user davidi41
David I.
10 reviews
1 helpful vote
July 15th, 2020
Verified purchase

My flight was cancelled because of covid. Their customer service representative was very helpful and took care of everything for me. She even sent me all the information I need via email on how I can use my flight in the future along with her direct line. Will definitely book with them again. Thank you.

Thumbnail of user jeany16
Jean Y.
5 reviews
0 helpful votes
February 27th, 2019
Verified purchase

I took my trip with Delta which I recently booked with iflyfirstclass. It was a good trip and I was happy. I will book again

Thumbnail of user tomasw26
Tomas W.
1 review
0 helpful votes
October 16th, 2016
Verified purchase

Thanks for the help on the Asia travel! It was amazing and we couldn't of done it
without your experience and help. Look forward to booking more flights with you this winter!

Thumbnail of user jennay6
Jenna Y.
3 reviews
0 helpful votes
January 22nd, 2020
Verified purchase

The customer service from IFlyFirstClass was excellent with fast responses to queries if I had any concerns. The flights were all great and Delta airlines were excellent. I was able to select my seats 24 hours before the flights at no extra cost. My husband and I were sat together throughout the journey. Connections were smooth also and checking in online was easy.

Thumbnail of user biancab31
Bianca B.
4 reviews
0 helpful votes
January 4th, 2020
Verified purchase

Dmitry provided great options for my flight and he managed to find the best rates. One thing I like about IFlyFirstClass is they really commit to their customers' preferences. So happy with them!

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Company Representative

Thumbnail of user dmitryc
Dmitry C.

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