Overview
IELectrica has a rating of 4.5 stars from 550 reviews, indicating that most customers are generally satisfied with their purchases. IELectrica ranks 2nd among Home Theater sites.
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We are very happy with the purchases we made (2 TVs for us and one my friend bought) and the service that was provided by IElectrica and the salesman Sean. They are very professional and know their stuff. I will recommend them to anyone any time.
Overall, i am happy. I think you should work on your delivery some. I received a tracking number from the air cargo. It said delivery next day. I called the next day,friday and was told i would get a call monday or tuesday for delivery. My TV sat 20 minutes from my house for 5 days.
Ordered LG OLED65E6P on 1/31/17. Received the TV via motor freight AM trucking on 2/10/17. Unit in perfect condition and working order. Most amazing picture on a TV set I've ever seen! Ielectrica had one of the best prices on the Internet! My third large screen TV purchase on line. And, with establishments like Ielectrica, you can always be confident when you do business with them, they do what say. Great experience here! I highly recommend Ielectrica!
Unfortunately, I had some problems when it came to getting my delivery. I contacted their delivery person multiple times both via telephone and text and ended up having to call in home base multiple times to get things rectified. When that was set up, their delivery truck ended up failing and once again, my delivery got delayed. I realize that part was out of their control but there was little remorse or apology from their actual delivery person. The person who ultimately delivered the TV as well as the people I spoke to on the phone when I did call in were always nice and helpful. Unfortunately, though, it doesn't change the fact that there were significant delays on their part to deliver the item and unfortunately, a poor attitude/service from that one employee. I'd still purchase an item from them and don't want to discourage others from doing so either.
I purchased a high end LG OLED TV from iElectrica and had it shipped clear across the country. My concerns on my first dealing with them were unfounded. They met all my expectations on price, delivery, and service. Highly recommend this supplier.
Great communications, quality shipping company used, outstanding product (Samsung QLED tv), buy with confidence, highly recommend. I was skeptical as this was my first time purchasing such a high end product thru eBay, but it was a very positive experience. Fantastic seller, Thanks!
Everything went perfect with the order. The TV was in perfect condition. Shipping was exactly as described and went extremely well despite bad reviews and being it was around xmas. The communication on shipment status once the delivery was scheduled was actually better then the major carriers as it could be tracked online down to the trucks location and # of stops on delivery day.
Ordered the 65 LG OLED it arrived on schedule without any damage to the box. Hooked up easy and have been enjoying the set every since. I was nervous making a large purchase from a company I had never heard of before. I definitely recommend this company and will purchase from them again.
This site is great. Always a little nervous to buy a big item over the internet. Bought a Samsung 75" at a great price. Delivered as expected no attempt to bait and switch will be buying another unit from this site.
Excellent info over the phone - quick delivery. "White Glove" delivery wasn't much - just took off the top of the box & looked at the panel. We thought TV would have been put in place and turned on. Not the fault of ielectrica - I should have asked.
First and fore most I had a great experience all the way from purchase to delivery of the purchased tv. Thank you for your great business practices. I will not hesitate to do business with you guys again. Wonderful experience
Before I made my order I called the company to make sure they do have the TV I want. I ordered the same TV online with another company and even though it showed that it was in stock at the time of my order, I did not hear back from the company. When I called that company, nobody answered. With ielectrica.com, the experience was totally different. I emailed ielectrica.com first, and received a response almost right away to inform me that they do have the TV I wanted. When I called, I was able to talk to a person to confirm the availability of the TV. Also I got the code for adding 5-year warranty to my purchase. So overall it is a very good experience.
I paid $140 for upgraded installation. Installer had no helper so I ended up being the helper in the installation. Although promised a technician who could reprogram my universal remote, that did not happen.
Shopping for a LG 65EF9500. Shopped the competition. My sale rep Sean
Was excellent. Ordered Monday, arrived in Colorado on Wednesday and delivered the next day. Extremely completive sales price. You can't go wrong with iElectrica. Very pleased. Try them yourself.
Ordered a Samsung Q8FN from ielectrica on black friday. Their price was unbeatable! Got it for$500 less than I could find it anywhere else. Received brand new unit in perfect condition. The delivery crew they used from AmHome were great! I highly recommend ielectrica!
I ordered an Samsung 82 qled tv. I asked about paying for expedited shipping
I was told no. Flat rate shipping is all they offer do to the fact the take it out of the box and plug it in for your inspection. Whatever took three weeks but TV was a great price and I am happy now that I am watching it
Buy with confidence. I was taught to trust but verify. MY TRUST HAS BEEN VERIFIED! Wonderful buying experience from an honest seller. Saved a huge amount of money and the TV is awesome. Why pay thousands more when the product is indeed REAL and what they advertise is what you will get. I would talk to the sales team directly as to shipping costs so you are an educated consumer and verify what the final bill will be. You will feel great when you turn the TV on and realize you did very well. It is a great feeling indeed. IElectrica is the real deal.
I am very pleased with my shopping experience with ilectrica.com for our new Samsung TV. Order was filled 100% to my expectations and will be a returned customer. They answered questions that I had and were very professional with the answers.
My only concern on my order was on the expected shipping time arrival. It took a few days to get shipping information from the time of my order. An improvement would have been to immediately or as soon as known, to tell the customer that there would be a delay in receiving shipping information, if not the actual shipping information itself.
Great price and great customer service. THe shipping took a little long but it was well worth it!
Thanks ielectrica, I hope you continue, I would just improve the shipping.
I plan to buy next TV from ielectrica again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members