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    Ideal Shopping Direct

Corporate Values

Overview

Ideal Shopping Direct has a consumer rating of 1 star from 2 reviews indicating that most customers are generally dissatisfied with their purchases. Ideal Shopping Direct ranks 785th among Marketing sites.

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How would you rate Ideal Shopping Direct?
Top Critical Review

“I ordered a Karcher window vac through this web site”

Robert B.
10/2/13

I ordered a Karcher window vac through this web site. I was notified that my order had been dispatched from the warehouse and given my expected delivery date. Two weeks later the item still hadn't turned up. I contacted them on several occasions and finally was told that they had spoken to the supplier but could not trace the item as they had no courier information. Although they say they will now give me my money back, I wanted the item, not a refund, however the item is now not in stock. I recommend you don't rely on this company to deliver their promises, use a better company.

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Reviews (2)

Rating

Timeframe

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robertb106
1 review
1 helpful vote
October 2nd, 2013

I ordered a Karcher window vac through this web site. I was notified that my order had been dispatched from the warehouse and given my expected delivery date. Two weeks later the item still hadn't turned up.

I contacted them on several occasions and finally was told that they had spoken to the supplier but could not trace the item as they had no courier information.

Although they say they will now give me my money back, I wanted the item, not a refund, however the item is now not in stock.

I recommend you don't rely on this company to deliver their promises, use a better company.

adrianc
1 review
2 helpful votes
July 31st, 2009

Ok till you have a complaint then you are referred to an 0870 number even though they have e-mails for contact
Rubbish customer care

Q&A (0)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Ideal Shopping Direct Plc is a leading digital retailer, selling products to consumers via its television shopping channels and the

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